Standard Room, 2 Double Beds
Check availability

Reviews of Hotel Real Maestranza

3.5 out of 5
Hotel Real Maestranza
Calle Madero 161, Col Centro, Guadalajara, JAL

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1603 out of 1918 reviews" "
Rating 8 - Good. 229 out of 1918 reviews" "
Rating 6 - Okay. 36 out of 1918 reviews" "
Rating 4 - Poor. 19 out of 1918 reviews" "
Rating 2 - Terrible. 31 out of 1918 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

6/10 Okay

Elisabeth, Heber

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice hotel. We had a hard time charging our phones because only one outlet worked in the room but we were able to make it work. Walking distance to downtown.
Stayed 3 nights in Feb 2024
Response from REAL MAESTRANZA on 4 May 2024
We express our sincere gratitude for your comments. We are very happy to know that his stay with us has been excellent.At the Hotel Real Maestranza, our main objective is to provide quality service and exceed the expectations of our valued clients, like you. Your kind words motivate us to continue striving to offer memorable and satisfying experiences.It will always be a pleasure to have you again as our guest/client. Please feel free to contact us if you need assistance or if you plan to visit us again in the future.

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from REAL MAESTRANZA on 26 Apr 2024
Muchas gracias por tus comentarios! estamos muy felices de saber que tu estancia haya sido excelente. ¡Saludos!

10/10 Excellent

Ramon Palos

Liked: Cleanliness, staff & service, property conditions & facilities
Que mas puedo decir despues de que me he hospedado aqui con mi familia ya varias veces por el muy excelente todo. ¡Gracias Real Maestranza! -Ramon H.
Stayed 1 night in Apr 2024
Response from REAL MAESTRANZA on 26 Apr 2024
En Real Maestranza Hotel, nuestro principal objetivo es brindar un servicio de calidad y superar las expectativas de nuestros apreciados clientes, como usted. Sus amables palabras nos motivan a seguir esforzándonos para ofrecer experiencias memorables y satisfactorias.Siempre será un placer tenerlo/a nuevamente como nuestro huésped/cliente. No dude en contactarnos si necesita cualquier tipo de asistencia o si planea volver a visitarnos en un futuro.

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from REAL MAESTRANZA on 26 Apr 2024
Muchas gracias por tus comentarios! estamos muy felices de saber que tu estancia haya sido excelente. ¡Saludos!

8/10 Good

Maria, Gilroy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from REAL MAESTRANZA on 26 Apr 2024
Muchas gracias por tus comentarios! estamos muy felices de saber que tu estancia haya sido favorable. ¡Saludos!

6/10 Okay

Rose

Travelled with partner
Liked: Property conditions & facilities
The pillows are the body size pillows. We did not like them. The pillows need to be normal size. And there were not black-out shades. We had light in our room all night and it made it difficult to sleep. Our prior stay was much better than this one-night stay.
Stayed 1 night in Apr 2024
Response from REAL MAESTRANZA on 22 Apr 2024
We sincerely appreciate your comments. Each one of them is of great value to us, as they allow us to improve every day and offer exceptional service. We have forwarded this information to the appropriate department for detailed review.We want to assure you that we take the opinions of all our guests seriously and constantly work to exceed your expectations. We sincerely hope that this situation does not affect your decision to consider staying with us again in the future.

10/10 Excellent

Leo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 4 nights in Mar 2024
Response from REAL MAESTRANZA on 22 Apr 2024
Le expresamos nuestro más sincero agradecimiento por sus comentarios. Nos complace enormemente saber que su estancia con nosotros ha sido excelente.En Real Maestranza Hotel, nuestro principal objetivo es brindar un servicio de calidad y superar las expectativas de nuestros apreciados clientes, como usted. Sus amables palabras nos motivan a seguir esforzándonos para ofrecer experiencias memorables y satisfactorias.

10/10 Excellent

Nadine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s closer and walkable to downtown. Staff are very friendly and check in/out was easy peasy. We rented a car and parking was easy accessible too. The room is clean with modern design bathroom and our favorite is their bed which is medium firm, just right with soft pillows.
Stayed 2 nights in Apr 2024
Response from REAL MAESTRANZA on 22 Apr 2024
We extend our heartfelt gratitude for your feedback. We are thrilled to learn that your stay with us has been excellent.At Real Maestranza Hotel, our primary goal is to provide top-notch service and exceed the expectations of our valued customers like you. Your kind words inspire us to continue striving for delivering memorable and satisfying experiences.It will always be a pleasure to welcome you back as our guest/customer. Feel free to reach out if you require any assistance or if you plan to visit us again in the future.

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from REAL MAESTRANZA on 22 Apr 2024
Le expresamos nuestro más sincero agradecimiento por sus comentarios. Nos complace enormemente saber que su estancia con nosotros ha sido buena.

8/10 Good

Jessica, Fullerton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from REAL MAESTRANZA on 18 Apr 2024
¡Muchas gracias por tus comentarios! estamos muy felices de saber que tu estancia haya sido buena. ¡Saludos!

10/10 Excellent

Brian

Stayed 2 nights in Apr 2024
Response from REAL MAESTRANZA on 4 May 2024
¡Muchas gracias por tus comentarios! estamos muy felices de saber que tu estancia haya sido excelente. ¡Saludos!

8/10 Good

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved all the art in the hotel.
Stayed 3 nights in Apr 2024
Response from REAL MAESTRANZA on 15 Apr 2024
Le expresamos nuestro más sincero agradecimiento por sus comentarios. Nos complace enormemente saber que su estancia con nosotros ha sido excelente.En Real Maestranza Hotel, nuestro principal objetivo es brindar un servicio de calidad y superar las expectativas de nuestros apreciados clientes, como usted. Sus amables palabras nos motivan a seguir esforzándonos para ofrecer experiencias memorables y satisfactorias.

10/10 Excellent

Sarai

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel! Hospitality was very good, clean rooms, a/c, we didn’t get a chance to try the restaurant or other services they offered but they were very helpful. Price is very very good! Very close to all the stores and cathedral.
Stayed 1 night in Apr 2024
Response from REAL MAESTRANZA on 8 Apr 2024
We express our sincere gratitude for your comments. We are very happy to know that his stay with us has been excellent.At the Hotel Real Maestranza, our main objective is to provide quality service and exceed the expectations of our valued clients, like you. Your kind words motivate us to continue striving to offer memorable and satisfying experiences.It will always be a pleasure to have you again as our guest/client. Please feel free to contact us if you need assistance or if you plan to visit us again in the future.

10/10 Excellent

Gregg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a great find and excellent price, right in the middle of the old part of Guadalajara. The rooms are small but very clean with nice amenities. The surrounding area is very dirty and more graffiti than anywhere else I've traveled in the world. And i live in LA! I was warmed not to venture out at night, and i would recommend the same. The on site restaurant is open 24 hours a day and has a nice selection of food to choose from. And the food is good! No need to go out after dark. The hotel is very nice!
Stayed 5 nights in Mar 2024
Response from REAL MAESTRANZA on 5 Apr 2024
Le expresamos nuestro más sincero agradecimiento por sus comentarios. Nos complace enormemente saber que su estancia con nosotros ha sido excelente.En Real Maestranza Hotel, nuestro principal objetivo es brindar un servicio de calidad y superar las expectativas de nuestros apreciados clientes, como usted. Sus amables palabras nos motivan a seguir esforzándonos para ofrecer experiencias memorables y satisfactorias.Siempre será un placer tenerle nuevamente como nuestro huésped/cliente. No dude en contactarnos si necesita cualquier tipo de asistencia o si planea volver a visitarnos en un futuro

8/10 Good

Richard

Unfortunately I was not able to make it due to an unfortunate experience. I have been recommended this hotel before. Cassandra from the hotel called me and was very gracious. She asked me if I was going to make it. Unfortunately plans didn’t work out. I definitely will consider staying at Real Maestranza again. Thank you
Stayed 1 night in Apr 2024
Response from Real Maestranza Hotel on 4 Apr 2024
Please do not hesitate to contact us if you need any assistance or if you plan to visit us in the future.GREETINGS

10/10 Excellent

Edith, mooresville

Stayed 3 nights in Mar 2024
Response from REAL MAESTRANZA on 4 Apr 2024
Le expresamos nuestro más sincero agradecimiento por sus comentarios. Nos complace enormemente saber que su estancia con nosotros ha sido excelente.

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Electric connectors x cell phones
Stayed 5 nights in Feb 2024
Response from REAL MAESTRANZA on 4 Apr 2024
Le expresamos nuestro más sincero agradecimiento por sus comentarios. Nos complace enormemente saber que su estancia con nosotros ha sido excelente.

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everyone is super friendly and helpful.
Stayed 1 night in Mar 2024
Response from Real Maestranza Hotel on 4 Apr 2024
Thank you for your comments! We are very happy to know that your stay has been excellent.

10/10 Excellent

Mercedes

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Too scary at night
Stayed 2 nights in Jan 2024
Response from REAL MAESTRANZA on 4 Apr 2024
¡Muchas gracias por tus comentarios! cada uno de ellos nos ayudan a mejorar cada día. Estamos trabajando en esto, espero esto no afecte tu decisión para hospedarte nuevamente con nosotros. ¡Saludos!

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was nice, specially the morenita at the front desk. Very helpful. The area around the building is a little dirty but that’s not the property’s fault it’s the city
Stayed 4 nights in Mar 2024
Response from REAL MAESTRANZA on 4 Apr 2024
Le expresamos nuestro más sincero agradecimiento por sus comentarios. Nos complace enormemente saber que su estancia con nosotros ha sido excelente.

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024
Response from REAL MAESTRANZA on 4 Apr 2024
Le expresamos nuestro más sincero agradecimiento por sus comentarios. Nos complace enormemente saber que su estancia con nosotros ha sido excelente.

10/10 Excellent

Bruce

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Mar 2024
Response from REAL MAESTRANZA on 4 Apr 2024
Le expresamos nuestro más sincero agradecimiento por sus comentarios. Nos complace enormemente saber que su estancia con nosotros ha sido excelente.

8/10 Good

Herman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and service. Clean and quiet. Nice room but mattress too soft for me. Two elevators and decent restaurant. Very nicely located. Services seemed expensive: taxis, laundry. A laundry of 3 T-shirts, 3 shirts and one pants cost $41.
Stayed 4 nights in Mar 2024
Response from REAL MAESTRANZA on 4 Apr 2024
¡Muchas gracias por tus comentarios! cada uno de ellos nos ayudan a mejorar cada día. Estamos trabajando en esto, espero esto no afecte tu decisión para hospedarte nuevamente con nosotros. ¡Saludos!

4/10 Poor

Beatriz

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Mar 2024
Response from REAL MAESTRANZA on 4 Apr 2024
¡Muchas gracias por tus comentarios! cada uno de ellos nos ayudan a mejorar cada día. Estamos trabajando en esto, espero esto no afecte tu decisión para hospedarte nuevamente con nosotros. ¡Saludos!

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and luxurious rooms.
Stayed 1 night in Mar 2024
Response from REAL MAESTRANZA on 4 Apr 2024
Le expresamos nuestro más sincero agradecimiento por sus comentarios. Nos complace enormemente saber que su estancia con nosotros ha sido excelente.

8/10 Good

Jean

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
TV hard to use. No instructions and US channels listed on room card unreachable. WIFI was good but no way to mirror what we could get on our ipad to Tv.
Stayed 2 nights in Mar 2024
Response from REAL MAESTRANZA on 4 Apr 2024
¡Muchas gracias por tus comentarios! cada uno de ellos nos ayudan a mejorar cada día. Estamos trabajando en esto, espero esto no afecte tu decisión para hospedarte nuevamente con nosotros. ¡Saludos!

10/10 Excellent

francisco

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff and service beautiful people
Stayed 3 nights in Mar 2024
Response from REAL MAESTRANZA on 4 Apr 2024
Le expresamos nuestro más sincero agradecimiento por sus comentarios. Nos complace enormemente saber que su estancia con nosotros ha sido excelente.

10/10 Excellent

Erwin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great place and the he staff was very professional and friendly I highly recommend to anyone
Stayed 3 nights in Mar 2024
Response from REAL MAESTRANZA on 4 Apr 2024
Le expresamos nuestro más sincero agradecimiento por sus comentarios. Nos complace enormemente saber que su estancia con nosotros ha sido excelente.

10/10 Excellent

Pechocha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly, clean and Battle of water in the room!
Stayed 2 nights in Mar 2024
Response from REAL MAESTRANZA on 4 Apr 2024
Le expresamos nuestro más sincero agradecimiento por sus comentarios. Nos complace enormemente saber que su estancia con nosotros ha sido excelente.

10/10 Excellent

AnaKaren

Stayed 2 nights in Mar 2024
Response from REAL MAESTRANZA on 4 Apr 2024
Le expresamos nuestro más sincero agradecimiento por sus comentarios. Nos complace enormemente saber que su estancia con nosotros ha sido excelente.

4/10 Poor

Humberto

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Mar 2024
Response from REAL MAESTRANZA on 4 Apr 2024
¡Muchas gracias por tus comentarios! cada uno de ellos nos ayudan a mejorar cada día. Estamos trabajando en esto, espero esto no afecte tu decisión para hospedarte nuevamente con nosotros. ¡Saludos!

10/10 Excellent

Danette

Stayed 1 night in Mar 2024
Response from REAL MAESTRANZA on 4 Apr 2024
Le expresamos nuestro más sincero agradecimiento por sus comentarios. Nos complace enormemente saber que su estancia con nosotros ha sido excelente.

8/10 Good

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a nice clean hotel in a questionable part of town that you can tell is making improvements over time. If you are not used to the culture you may find it an uncomfortable area at night... You can surely feel safe and comfortable inside the hotel.
Stayed 2 nights in Mar 2024
Response from REAL MAESTRANZA on 4 Apr 2024
Le expresamos nuestro más sincero agradecimiento por sus comentarios. Nos complace enormemente saber que su estancia con nosotros ha sido excelente.

10/10 Excellent

Andre

Stayed 1 night in Mar 2024
Response from REAL MAESTRANZA on 4 Apr 2024
Le expresamos nuestro más sincero agradecimiento por sus comentarios. Nos complace enormemente saber que su estancia con nosotros ha sido excelente.

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from REAL MAESTRANZA on 4 Apr 2024
Le expresamos nuestro más sincero agradecimiento por sus comentarios. Nos complace enormemente saber que su estancia con nosotros ha sido excelente.

10/10 Excellent

Sonia Mendoza

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and informative. 24 hour dining and room service was a plus!
Stayed 2 nights in Mar 2024
Response from REAL MAESTRANZA on 4 Apr 2024
Le expresamos nuestro más sincero agradecimiento por sus comentarios. Nos complace enormemente saber que su estancia con nosotros ha sido excelente.

8/10 Good

Giselle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen servicio
Stayed 1 night in Mar 2024
Response from REAL MAESTRANZA on 4 Apr 2024
Le expresamos nuestro más sincero agradecimiento por sus comentarios. Nos complace enormemente saber que su estancia con nosotros ha sido excelente.

10/10 Excellent

MARY

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service.
Stayed 3 nights in Feb 2024
Response from REAL MAESTRANZA on 4 Apr 2024
Le expresamos nuestro más sincero agradecimiento por sus comentarios. Nos complace enormemente saber que su estancia con nosotros ha sido excelente.

10/10 Excellent

Gregg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Real Maestranza Hotel on 4 Apr 2024
Le expresamos nuestro más sincero agradecimiento por sus comentarios. Nos complace enormemente saber que su estancia con nosotros ha sido excelente.

10/10 Excellent

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is great location to historic sites and the restaurants and entertainment areas,overall very safe and pleasant stay
Stayed 3 nights in Mar 2024
Response from REAL MAESTRANZA on 4 Apr 2024
Le expresamos nuestro más sincero agradecimiento por sus comentarios. Nos complace enormemente saber que su estancia con nosotros ha sido excelente.

10/10 Excellent

Erendida, Santa Maria

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean, and staff really nice
Stayed 1 night in Dec 2023
Response from REAL MAESTRANZA on 4 Apr 2024
Le expresamos nuestro más sincero agradecimiento por sus comentarios. Nos complace enormemente saber que su estancia con nosotros ha sido excelente.

10/10 Excellent

Joan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Very helpful staff.
Stayed 2 nights in Feb 2024
Response from REAL MAESTRANZA on 4 Apr 2024
Le expresamos nuestro más sincero agradecimiento por sus comentarios. Nos complace enormemente saber que su estancia con nosotros ha sido excelente.

10/10 Excellent

MARY

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 1 night in Feb 2024
Response from REAL MAESTRANZA on 4 Apr 2024
Le expresamos nuestro más sincero agradecimiento por sus comentarios. Nos complace enormemente saber que su estancia con nosotros ha sido excelente.

2/10 Terrible

Tony

Disliked: Staff & service
Response from REAL MAESTRANZA on 4 Apr 2024
Le agradecemos sinceramente por sus comentarios. Cada uno de ellos es de gran valor para nosotros, ya que nos permiten mejorar cada día y ofrecer un servicio excepcional. Hemos transmitido esta información al departamento correspondiente para que sea revisada detalladamente.

10/10 Excellent

Brian A.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from REAL MAESTRANZA on 4 Apr 2024
Le expresamos nuestro más sincero agradecimiento por sus comentarios. Nos complace enormemente saber que su estancia con nosotros ha sido excelente.

10/10 Excellent

Jose de jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern and nice rooms.
Stayed 1 night in Feb 2024
Response from Real Maestranza Hotel on 4 Apr 2024
Le expresamos nuestro más sincero agradecimiento por sus comentarios. Nos complace enormemente saber que su estancia con nosotros ha sido excelente.

8/10 Good

griselda

Liked: Cleanliness, staff & service
I did not liked the area
Stayed 1 night in Feb 2024
Response from REAL MAESTRANZA on 4 Apr 2024
Le agradecemos sinceramente por sus comentarios. Cada uno de ellos es de gran valor para nosotros, ya que nos permiten mejorar cada día y ofrecer un servicio excepcional. Hemos transmitido esta información al departamento correspondiente para que sea revisada detalladamente.

10/10 Excellent

Marcos

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from REAL MAESTRANZA on 4 Apr 2024
Le expresamos nuestro más sincero agradecimiento por sus comentarios. Nos complace enormemente saber que su estancia con nosotros ha sido excelente.

10/10 Excellent

Jorge, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from REAL MAESTRANZA on 4 Apr 2024
Le expresamos nuestro más sincero agradecimiento por sus comentarios. Nos complace enormemente saber que su estancia con nosotros ha sido excelente.

10/10 Excellent

Carmen, Whittier

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property
Stayed 1 night in Feb 2024
Response from REAL MAESTRANZA on 4 Apr 2024
Le expresamos nuestro más sincero agradecimiento por sus comentarios. Nos complace enormemente saber que su estancia con nosotros ha sido excelente.