Grotta della Neve Tours and Activities

All the photos on Expedia look super modern yet our room looked like the 1960's. Staff very rude and did not speak very much english until we got upset then it was perfect. On the website they talk about a hottub and sauna yet it was an extra charge. We stayed 1 night of a 4 night stay then we decided to leave knowing we would not get a refund. In our 16 days in Italy for the Olympics this was the only bad place we stayed.