2 bars/lounges, poolside bar
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Reviews of Grand Mercure Solo Baru

3.5 out of 5
Grand Mercure Solo Baru
Jl. Ir. Sukarno Solo Baru, Grogol

Reviews

8.6

Excellent

Rating 10 - Excellent. 28 out of 59 reviews" "
Rating 8 - Good. 22 out of 59 reviews" "
Rating 6 - Okay. 5 out of 59 reviews" "
Rating 4 - Poor. 3 out of 59 reviews" "
Rating 2 - Terrible. 1 out of 59 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

8.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Hidajat

Travelled with family
Disliked: Property conditions & facilities, room comfort
The hotel interior is outdated, furniture, carpets need to be updated.
Stayed 1 night in Dec 2023

8/10 Good

marioza

Travelled with family and small children
Liked: Cleanliness, staff & service
nice place to stay, just have minor for the bathroom facilities.
Stayed 1 night in Dec 2022

6/10 Okay

VIJAY

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Worst ever experience in last 5 years.
My room was not so clean, wall papers already started coming out. bed lines were already at last stage life, must be changed. lots of stain on quilts. option for breakfast were limited, service by support staff was lowest level, we had to remind 2-3 time for even getting warm drinking water.
Stayed 2 nights in Jul 2022

8/10 Good

BUDI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel for relax
Stayed 1 night in Jun 2022
Response from Rio Haryono - General Manager on 22 June 2022
Dear Mr/Mrs. Budi, Greetings from Best Western Premier Solo Baru. Thank you for staying with us, we hope our sincere service could meet to your expectation. We are very happy to have your nice experience during you stay with us. We will always keep maintaining our services to make our guest happy and satisfied with our quality of services. Thank you and we look forward to having your next visit at Best Western Premier Solo Baru. Warm regards, Rio Haryono General Manager

8/10 Good

VIJAY

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Place to stay
It’s always good to stay here, comfortable rooms and good service. Only thing matters is lifts are not managed well. Breakfast time it was too crowded, must find bigger space.
Stayed 2 nights in Dec 2021
Response from Rio Haryono - General Manager on 30 May 2022
Dear Vijay, " Warmest Greetings from Best Western Premier Solo Baru " Thank you for staying with us, we hope our sincere service could meet to your expectation. We are very happy to have your nice experience during you stay with us. We will always keep maintaining our services to make our guest happy and satisfied with our quality of services. Thank you and we look forward to having your next visit at Best Western Premier Solo Baru. Warm regards,

10/10 Excellent

Sri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly, and good location
Stayed 2 nights in May 2021
Response from Fahrurrazi - General Manager on 4 June 2021
Dear Anonymous, " Warmest Greetings from Best Western Premier Solo Baru " Thank you for staying with us, we hope our sincere service could meet to your expectation. We are very happy to have your nice experience during you stay with us. We will always keep maintaining our services to make our guest happy and satisfied with our quality of services. Thank you and we look forward to having your next visit at Best Western Premier Solo Baru. Warm regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
A/C unit either is too cold or too warm, same with water... too cold or scalding hot
Stayed 1 night in Oct 2019
Response from Fahrurrazi - General Manager on 5 Dec 2019
Dear Anonymous " Warmest Greetings from Best Western Premier Solo Baru " Thank you for staying with us, we hope our sincere service could meet to your expectation. We are very happy to have your nice experience during you stay with us. We will always keep maintaining our services to make our guest happy and satisfied with our quality of services. We deeply apologize for your inconvenience, we already coordinate with related department to prevent the similar things happen in the future. Thank you and we look forward to having your next visit at Best Western Premier Solo Baru. Warm regards,

8/10 Good

Nurul Fitriyah

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jul 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness
Disliked: Amenities
So many elevators, but not coordinated, during weekends a nightmare to wait, and get squeezed inside, very uncomfortable.
Stayed 5 nights in Jul 2019
Response from Fahrurrazi - General Manager on 23 July 2019
Dear Anonymous " Warmest Greetings from Best Western Premier Solo Baru " Thank you for staying with us, we hope our sincere service could meet to your expectation. We are very happy to have your nice experience during you stay with us. We will always keep maintaining our services to make our guest happy and satisfied with our quality of services. We deeply apologize for your inconvenience, we already coordinate with related department to prevent the similar things happen in the future. Thank you and we look forward to having your next visit at Best Western Premier Solo Baru. Warm regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from Fahrurrazi - General Manager on 7 Apr 2019
Dear Anonymous " Warmest Greetings from Best Western Premier Solo Baru " Thank you for staying with us, we hope our sincere service could meet to your expectation. We are very happy to have your nice experience during you stay with us. We will always keep maintaining our services to make our guest happy and satisfied with our quality of services. Thank you and we look forward to having your next visit at Best Western Premier Solo Baru. Warm regards, Fahrurrazi General Manager

10/10 Excellent

R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Okay for one night
The area is not the best. The breakfast can be better
Stayed 1 night in Jan 2019
Response from Fahrurrazi - General Manager on 19 Jan 2019
Dear Mr. R " Warmest Greetings from Best Western Premier Solo Baru " Thank you for staying with us, we hope our sincere service could meet to your expectation. We are very happy to have your nice experience during you stay with us. We will always keep maintaining our services to make our guest happy and satisfied with our quality of services. Thank you and we look forward to having your next visit at Best Western Premier Solo Baru. Warm regards,

10/10 Excellent

Bambang, Bekasi, Indonesia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, good f&b... Easy acces to the public activity.
Stayed 2 nights in Nov 2018
Response from Fahrurrazi - General Manager on 27 Nov 2018
Dear Mr. Bambang " Warmest Greetings from Best Western Premier Solo Baru " Thank you for staying with us, we hope our sincere service could meet to your expectation. We are very happy to have your nice experience during you stay with us. We will always keep maintaining our services to make our guest happy and satisfied with our quality of services. Thank you and we look forward to having your next visit at Best Western Premier Solo Baru. Warm regards,

10/10 Excellent

Robert

WE thoroughly enjoyed our stay ... great staff , great room, great breakfast, etc.
Stayed 4 nights in Nov 2018
Response from Fahrurrazi - General Manager on 23 Nov 2018
Dear Mr. Robert " Warmest Greetings from Best Western Premier Solo Baru " Thank you for staying with us, we hope our sincere service could meet to your expectation. We are very happy to have your nice experience during you stay with us. We will always keep maintaining our services to make our guest happy and satisfied with our quality of services. Thank you and we look forward to having your next visit at Best Western Premier Solo Baru. Warm regards,

10/10 Excellent

Hisybi, Indonesia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with wonderful city view, friendly for kids and room hotel is large
Stayed 2 nights in Nov 2018
Response from Fahrurrazi - General Manager on 17 Nov 2018
Dear Mr. Hisybi " Warmest Greetings from Best Western Premier Solo Baru " Thank you for staying with us, we hope our sincere service could meet to your expectation. We are very happy to have your nice experience during you stay with us. We will always keep maintaining our services to make our guest happy and satisfied with our quality of services. Thank you and we look forward to having your next visit at Best Western Premier Solo Baru. Warm regards

10/10 Excellent

Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well, overall is alright, but you have to wait for the lift if the hotel is almost full
Stayed 4 nights in Aug 2018
Response from Fahrurrazi - General Manager on 20 Aug 2018
Dear Mr. Kong " Warmest Greetings from Best Western Premier Solo Baru " Thank you for staying with us, we hope our sincere service could meet to your expectation. We are very happy to have your nice experience during you stay with us. We will always keep maintaining our services to make our guest happy and satisfied with our quality of services. Thank you and we look forward to having your next visit at Best Western Premier Solo Baru. Warm regards, Dear " Warmest Greetings from Best Western Premier Solo Baru " Thank you for staying with us, we hope our sincere service could meet to your expectation. We are very happy to have your nice experience during you stay with us. We will always keep maintaining our services to make our guest happy and satisfied with our quality of services. Thank you and we look forward to having your next visit at Best Western Premier Solo Baru. Warm regards, Fahrurrazi General Manager

10/10 Excellent

Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff attained to my request immediately, good
Stayed 1 night in Aug 2018
Response from Fahrurrazi - General Manager on 18 Aug 2018
Dear Mr. Kong " Warmest Greetings from Best Western Premier Solo Baru " Thank you for staying with us, we hope our sincere service could meet to your expectation. We are very happy to have your nice experience during you stay with us. We will always keep maintaining our services to make our guest happy and satisfied with our quality of services. Thank you and we look forward to having your next visit at Best Western Premier Solo Baru. Warm regards, Fahrurrazi General Manager

4/10 Poor

Romy

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2018
Response from Fahrurrazi - General Manager on 7 Aug 2018
Dear Mr. Romy " Warmest Greetings from Best Western Premier Solo Baru " Thank you for staying with us, we hope our sincere service could meet to your expectation. We are very happy to have your nice experience during you stay with us. We will always keep maintaining our services to make our guest happy and satisfied with our quality of services. We deeply apologize for your inconvenience during your stay at our hotel. Thank you and we look forward to having your next visit at Best Western Premier Solo Baru. Warm regards,

8/10 Good

Johny

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2018

10/10 Excellent

Darius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotel to stay in Solo
This is probably one of the hotel that i really like to stay in. The room is spacious, comfort and clean. The brekfast is also good with various option for food. Price is also good not that expensive
Stayed 1 night in Feb 2018

8/10 Good

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location and it is next to a large mall
Stayed 2 nights in Feb 2018

8/10 Good

SHABIB

Liked: Staff & service, property conditions & facilities
Mostly it was great and friendly staff. But one thing not acceptable that I had to be charged 100000 indo rupees for losing my room key. The key was not lost intentionally so to charge a guest is not necessary. Also, most of the staff did not speak English.
Stayed 4 nights in Sep 2017

8/10 Good

Iman, KL, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel

8/10 Good

Caroline, NC, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel with convenient location
Nice and luxurious hotel with all the amenities. Unfortunately, if you stay here for family vacation you from won't feel comfortable. Hotel is packed with hundreds people everyday from the 1st night we stayed until we left (1 week). From festivals, events, weddings, seminars, workshops , etc. The elevators are very slow because they are packed with tons of people all the time. I have to take stairs down because it's faster than waiting for the elevators. Breakfast area are always jam packed with hotel guests from all those seminars, workshops , etc. It's not comfortable at all for us who want to relax and enjoy the morning breakfast. Loud noise and super crowded hotel are on every area , lobby, restaurant, parking, etc. Location is strategic, next to the luxury mall, The Park Mall and nearby Hartono Mall , and there are plenty of small and big restaurants and stores nearby. But the lower income housing were behind the hotel, make it not a nice view, when my husband and son were getting ready to jump onto the pool, there were smoke of burning the trash from people live in those houses.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with good service
Hotel location is far from the city center

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Lili

Stayed 1 night in Oct 2023

6/10 Okay

Shingo

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

10/10 Excellent

Tulus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Giok Lee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2022

10/10 Excellent

sudarsono

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
love this hotel
Nice hotel in solo, walkable to shopping center.
Stayed 1 night in Nov 2022

10/10 Excellent

hyechan

Stayed 1 night in Jun 2022
Response from Rio Haryono - General Manager on 4 June 2022
Dear Guest, Greetings from Best Western Premier Solo Baru Thank you for staying with us, we hope our sincere service could meet to your expectation. We are very happy to have your nice experience during you stay with us. We will always keep maintaining our services to make our guest happy and satisfied with our quality of services. Thank you and we look forward to having your next visit at Best Western Premier Solo Baru. Warm regards, Rio Haryono General Manager

8/10 Good

junyoung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

10/10 Excellent

Sungmin

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Worst hotel I have ever stayed
This hotel is worst hotel since I have ever stayed for 5 years of travelling all over the world and stay more than 70 day in a year. (I have stayed totally more than 400 night)I strongly do not recommend you stay here.And I have decided not to stay only this hotel but also this chain hotel. The reason why I do not want to stay this hotel anymore is 100% come from reception staff.The problem is reception staff attitude and education level.They do not have neither responsibility and hospitality. First,you have to wait for several min for checking in because I do not know why they need to check so many things and get visitor wait so long.And they seems not to feel sorry.In other normal hotel,all we have to do is just show our ID such as passport and it will be done but this hotel is not. Next, I would like to tell you their hospitality.At the night ,somehow I booked wrong date and need to re-book.Reception said there were several room were available so I requested them to change. In fact,I did same thing for before 2 times, but reception were quiet helpful and easily to change the booking.Because I knew that,I requested them again and again but they told me just"NO". They were about to get me double payment but I noticed it so it can be stopped. I had to call this website customer service and off course , it can be changed.I lost around one hours , even I was so tiered after finishing one day working and moving from other city.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2019

8/10 Good

Pramudya

Liked: Cleanliness, staff & service
Stayed 4 nights in Jul 2019

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10 punten 🌟🌟🌟🌟🌟
geweldig Hotel - Schoon - Netheid- goede service- vriendelijk personeel - complete faciliteiten en een goede locatie!!👍👍👍
Stayed 8 nights in Jul 2019

10/10 Excellent

Byungyoun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in solo
The best hotel in Solo area. You should try the pool. Right next to the mall. Room is spacious and clean.
Stayed 1 night in Jun 2019
Response from Fahrurrazi - General Manager on 23 July 2019
Dear Mr. Byuangyoun " Warmest Greetings from Best Western Premier Solo Baru " Thank you for staying with us, we hope our sincere service could meet to your expectation. We are very happy to have your nice experience during you stay with us. We will always keep maintaining our services to make our guest happy and satisfied with our quality of services. Thank you and we look forward to having your next visit at Best Western Premier Solo Baru. Warm regards,

8/10 Good

ｈｉｒｏ, 東京

Liked: Cleanliness
Disliked: Staff & service
朝食会場がすごく混んでいて、料理をとって待つ羽目に。その後空席をとって着席できた。入場制限するとか、何時から何時まで混むとか、次回からは欲しい。 フロントや部屋のアメニティなどは不満なし。ただ、ミニバーについては、使用の有無を聞かなかったら、冷蔵庫が使用できる。使用しないと答えると、鍵がかかり、隣のスーパーで買い物しても冷蔵保管できません。
Stayed 1 night in Apr 2019
Response from Fahrurrazi - General Manager on 29 May 2019
Dear " Warmest Greetings from Best Western Premier Solo Baru " Thank you for staying with us, we hope our sincere service could meet to your expectation. We are very happy to have your nice experience during you stay with us. We will always keep maintaining our services to make our guest happy and satisfied with our quality of services. Thank you and we look forward to having your next visit at Best Western Premier Solo Baru. Warm regards,

6/10 Okay

Eduard alexander

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great room bad service and staff
Its a 4 star hotel but the mentality of the staff is a 1 star or no star hotel. Once you book and pay the room through hotels.com. The hotel is sending you an email that your creditcard needs to be verified and not indirectly guaranteed your stay. You will have to fill-in an additional form where u need to fill in all details re your creditcard. I called hotels.com and complaint about this. I even contact my bank why ny creditcard was not able to verified. It is a shock if u find out if you already paid that the booking is cancelled because your creditcard. At the end after our complaint we found that this hotel has his own rules about creditcards, we will make an official complaint about this. If you ever book this hotel and you encounter the same issue as above. Ditectly contact customer service of hotels.com. Further about the hotel, the room is tidy and big. But the breakfast during the weekends looks like a big bazaar where u have no privacy as you sit at 1 round table wii other people. We didnot like this kind of standard for a 4 star hotel. The room again is good, but the system management needs to change from top down.
Stayed 1 night in Mar 2019
Response from Fahrurrazi - General Manager on 7 Apr 2019
Dear Mr. Eduard Alexander " Warmest Greetings from Best Western Premier Solo Baru " Thank you for staying with us, we hope our sincere service could meet to your expectation. We are very happy to have your nice experience during you stay with us. We will always keep maintaining our services to make our guest happy and satisfied with our quality of services. We deeply apologize for your inconvenience regarding verify credit card, we already coordinate with related department to prevent the similar things happen in the future. Thank you and we look forward to having your next visit at Best Western Premier Solo Baru. Warm regards, Fahrurrazi General Manager

6/10 Okay

sung hoon

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
호텔 자체는 좋으나 운영은 좀.....
우선 The Park 쇼핑몰 바로 옆이라 주변 편의시설을 좋습니다. 그리고 호텔 자체도 깨끗하고 방도 크기도 적당하고 좋아요. 단 내부 서비스와 시설문제가 있네요. 우선 엘리베이터가 불편합니다. 수량은 충분한것 같은데 운영이 좀 별로인듯해요. 특히 아침, 저녁 시간에는 한번 타려면 10분 이상 기다리곤 합니다. 조식 레스트로랑 및 편의 시설은 항상 사람이 많아서 이용하기 불편해요. 결정적으로 아쉬운건 세탁물이 분실됐는데 찾지 못했습니다. 분실에 대한 보상도 없더군요. 그리고 원래 계획된 일정 보다 1일 일찍 체크 아웃을 했는데 수수료를 제외하고 환불을 요청했지만 환불 불가하더군요. 이부분은 저희 잘못이라 어쩔수는 없지만 아쉬운 부분입니다.
Stayed 3 nights in Feb 2019
Response from Fahrurrazi - General Manager on 16 Mar 2019
Dear Mr. Sung Hoon " Warmest Greetings from Best Western Premier Solo Baru " Thank you for staying with us, we hope our sincere service could meet to your expectation. We are very happy to have your nice experience during you stay with us. We will always keep maintaining our services to make our guest happy and satisfied with our quality of services. We deeply apologize for your inconvenience regarding , we already coordinate with related department to prevent the similar things happen in the future. Thank you and we look forward to having your next visit at Best Western Premier Solo Baru. Warm regards,

8/10 Good

Dr Dharma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nyaman dan damai
Bagus dan bersih
Stayed 3 nights in Feb 2019
Response from Fahrurrazi - General Manager on 9 Mar 2019
Dear Mr. Dharma " Warmest Greetings from Best Western Premier Solo Baru " Thank you for staying with us, we hope our sincere service could meet to your expectation. We are very happy to have your nice experience during you stay with us. We will always keep maintaining our services to make our guest happy and satisfied with our quality of services. Thank you and we look forward to having your next visit at Best Western Premier Solo Baru. Warm regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Stay
Me and my family had a pleasant stay at this hotel. The staff were friendly and the breakfast was good. The rooms were also neat and clean. I would come back to this hotel again.
Stayed 1 night in Feb 2019
Response from Fahrurrazi - General Manager on 12 Feb 2019
Dear Anonymous " Warmest Greetings from Best Western Premier Solo Baru " Thank you for staying with us, we hope our sincere service could meet to your expectation. We are very happy to have your nice experience during you stay with us. We will always keep maintaining our services to make our guest happy and satisfied with our quality of services. Thank you and we look forward to having your next visit at Best Western Premier Solo Baru. Warm regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018
Response from Fahrurrazi - General Manager on 5 Jan 2019
Dear Anonymous " Warmest Greetings from Best Western Premier Solo Baru " Thank you for staying with us, we hope our sincere service could meet to your expectation. We are very happy to have your nice experience during you stay with us. We will always keep maintaining our services to make our guest happy and satisfied with our quality of services. Thank you and we look forward to having your next visit at Best Western Premier Solo Baru. Warm regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exulent stay no complaints had a great holiday Only complaint if you dont have transport its hard to get around
Stayed 4 nights in Dec 2018
Response from Fahrurrazi - General Manager on 5 Jan 2019
Dear Anonymous " Warmest Greetings from Best Western Premier Solo Baru " Thank you for staying with us, we hope our sincere service could meet to your expectation. We are very happy to have your nice experience during you stay with us. We will always keep maintaining our services to make our guest happy and satisfied with our quality of services. Thank you and we look forward to having your next visit at Best Western Premier Solo Baru. Warm regards,

10/10 Excellent

Rifky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BW sangat memuaskan.
Sangat baik utk pelayanan secara keseluruhan nya. Semua anggota keluarga happy
Stayed 1 night in Aug 2018
Response from Fahrurrazi - General Manager on 1 Sept 2018
Dear Mr. Rifky " Warmest Greetings from Best Western Premier Solo Baru " Thank you for staying with us, we hope our sincere service could meet to your expectation. We are very happy to have your nice experience during you stay with us. We will always keep maintaining our services to make our guest happy and satisfied with our quality of services. Thank you and we look forward to having your next visit at Best Western Premier Solo Baru. Warm regards, Fahrurrazi General Manager

10/10 Excellent

Hitoshi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
レストラン以外は快適
モール以外には旅行者が入りやすいレストランが無いのが残念。
Stayed 1 night in Jul 2018
Response from Fahrurrazi - General Manager on 7 Aug 2018
Dear Mr. Hitoshi " Warmest Greetings from Best Western Premier Solo Baru " Thank you for staying with us, we hope our sincere service could meet to your expectation. We are very happy to have your nice experience during you stay with us. We will always keep maintaining our services to make our guest happy and satisfied with our quality of services. We deeply apologize for your inconvenience regarding no restaurant other then mall but we serve various food with authentic taste in our restaurant willl still meet guest satisfaction. Thank you and we look forward to having your next visit at Best Western Premier Solo Baru. Warm regards,

8/10 Good

FOOK KEUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2018