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"Excellent stay"

"Charmingly and luxuriously renovated historical building of the highest order. Great cuisine."

"Das Personal war sehr freundlich. Lage ist super. Müritz Therme ist in 3 Minuten zu Fuß erreichbar. Ausstattung der Zimmer war gut. Alles vorhanden um sich selbst gut zu verpflegen. Ruhig. Platz für die ganze Familie. "

"Nice pool area. We had it to ourselves."

"Good place to stay"

"Selv om at The Reset slår sig op på kurophold m.v, så er det også velegnet til en almindelig slotsferie. Slottet er under renovering, og man fornemmer at de nye ejere gør meget ud af, at alle detaljer er perfekte. Den værelsesfløj vi boede i var færdigrenoveret, og værelset var meget stort og velindrettet med sans for de små detaljer. Til værelset var der en terrasse med udsigt over søen. Morgenmadsbuffet blev serveret i flotte omgivelser i selve slottets festsal. Her kan man også bestille...

"It was by far the WORST hotel i ever been to and the service was terrible. They didnt have an elevator so I told them i have a baby and they should change my room to the first floor but they denied because they said it will cost them! They didnt care bout the customer needs they didnt help me i had to carry the baby and my bags upstairs and later take it all down again even though i told them im operated and had a C section. We had 4 nights there and i told them any time possible let me go to...

"Super Hotel ! Super Lage ! Sehr zu empfehlen."

"The location was excellent"

"Sehr reichhaltiges Frühstück,wurde immer nachgelegt. Personal sehr freundlich und zuvorkommend. Gerne wieder."

"Very nice historic hotel with warm hosts"

"Sehr liebevolle Einrichtung der Zimmer, viel Platz und hervorragendes Frühstück. Wir haben uns sehr wohl gefühlt."

"Das Personal beim Einchecken kaum bis gar nicht verstanden. Zimmertür hat sich nicht geschlossen von außen beim raus gehen. Fernseher der eine kaputt und der andere kam keine Sender rein. Bierdeckel lagen rum, Fussboden nicht sauber lauter krümmel. Bad ohne Seife fürs händewasche. Keine Verdunklungs Vorhänge bzw Jalousien. Keine unterstell Möglichkeiten für Fahrräder die überdacht waren. Fahrstuhl war kaputt Billard ect war nicht nutzbar sowie der Pool außer Betrieb. Beim...

"We get to the hotel and greet the receptionist and say we have a reservation and she starts speaking in german and say we don't have a reservation (i think) in a very angry way, and when i didn't understand she got even angrier and gesticulates at us, and then guy shows up that speaks good enough english and we ask what's wrong and he says nothing and we get our key. If I hadn't already paid for the room i would just have left. The angry receptionist really caught us by surprise, we have been...

"Charming small hotel visited a week before Easter 2024 - not their peak season so I suspect it is sometimes harder to get the lovely room on the 5th floor - but the room itself was a solid without being outstanding. The breakfast included in the room was decent - perhaps not as good as in some larger hotels but it would be unfair to expect them to provide as much variety in such a small hotel - and the made to order choose your eggs was a nice touch. The sauna area which we had to ourselves was...

"Wär gut!"

"Personal sehr freundlich und zuvorkommend, sehr geschmackvolle Einrichtung und Dekoration, kostenfreie und überdachte Unterstellmöglichkeiten für Motorräder, wunderschöner kleiner Garten"

"Great view of the lake. Very quiet part of the lake community. For a sleepy restful area , great location. Must have a bike or car to get around."