Gripe Hotels, Split

"We can’t say enough nice things about this hotel! The location was perfect, just outside the Palace & close to the harbor & Riva. The manager was super helpful & kind, full of local knowledge & recommendations that were spot on. Breakfast was yummy & made to order. Last but not least - the view from our room was like a postcard! "

"I gave it 4 stars because I felt it was a bit overpriced for what we received. That said, overall we had a good experience. The spa was very nice and ended up being perfect for our first rainy day there. The breakfast was good — not exceptional, but it had all the basics like eggs, fruit, yogurt, and other standard options. Overall, I was happy with the stay, though I do think the pricing was a little high for the overall experience."

"Air conditioning did not work well. Breakfast was not good. Nothing looked like it did on the website. "

"This is a property that holds three different hotels in the same building with ours being on the 3rd and 4th floors. It feels more like rooms for rent than hotel. "

"Great service and location. Room was fab!"

"Kristina and Bernard at front desk were so helpful and pleasant as well as concierge Gianna with wealth of knowledge and helping up pivot our rainy day plans. We stayed in room 305 which was wonderful to have a side view of the water from the balcony. The breakfast was amazing. It was close to Old town but removed from the noise as it was Split days on one of the days."

"Amazing panaromic view, it’s the tallest new hotel in the entire Croatia ❤️it, it’s a perfect for celebrating out milestones 60th birthday and 40th anniversary. Excellent service and easy access to tveold town in Riva Split. Highly recommended. "

"My low rating is because I only had 2 nights to stay in Split while driving thru and my first night was miserable due to the non-working A/C and not being able to get someone to fix is or move me to a different room. THEY DO NOT HAVE SOMEONE AT THE FRONT DESK 24/7 AND IT SHOULD NOT BE ON THIS LISTING!! While sweating and frantically trying to reach someone to fix the A/C for myself AND my friend who was in a room next door, I called their whatsapp number over 6 times, I emailed them. I messaged their FB page. Around midnight I found a guy at the front desk who said I should call their number if I need help (I had been). He tripped a breaker and I thought the A/C may be working. I was exhausted and went to sleep. Woke up sweating profusely around 6am and had to find help again because the A/C was blowing hot air. They eventually moved my friend and I both to different rooms in the morning where the A/C worked. They say the entire floor had an A/C outage. That would have been nice to know before wasting my first whole night trying to find help instead of enjoying time in Split. I also had to throw my shoes away after staying in the room without A/C. There was something sticky on the floor and my shoes smelled horrible like cat pee afterward. The woman who took orders and served breakfast with a smile should get a huge pay raise!! She alone took orders and cooked every single breakfast for a whole room of irritated hotel guests. With a smile."

"Nice hotel with great views of the Adriatic Sea!"