Gretna Holidays from AU$891

We went during summer during peak humidity and although the AC worked, our room did feel very damp. The amenities are a bit older so working the shower was also a bit of a struggle. The place is as pictured, except the rooms are a lot smaller and not noise proof. Overall, it’s a cute and convenient place but definitely not handicap friendly as there are no elevators. Only stairs. Staff was very friendly and helpful!

The rooms could have been cleaner there was some interesting stains on the walls and the shower drain was a bit crusty, toilet seat was falling off. overall though for the price we had a good stay and all the staff was very nice. we also had an issue because we were not informed the parking lot had limited space, we ended up having to walk 3 blocks with all our luggage and they didnt have luggage carriers that went out to the street at all for us to unload our car quickly. that was the biggest issue we had. Although they informed us that the next day when people checked out we would be able to park our car in their lot, which helped greatly when leaving.

The property is poorly maintained. Coach ripped, bathroom sink did not drain, curtain missing from one window, nail protruding from the floor (cut my foot). and had to pound the nail with a knife handle, iron did not heat, one elevator was not in service. The room I paid for was not available because my sister could not access the stairs. Very disappointing.

I love everything about this property, and the outstanding customer service was the icing on the cake. I will definitely be booking with them again!