Apartments in Greenacres

"Great property"

"Generally, a very nice hotel, with great oceanfront location, except there are touches that do not meet the standard, given the hotel rating and pricing. The most disappointing issue was the on-site restaurant service at Tula. We had a miserable lunch service where the food and drink order was over an hour wait. Then we had breakfast the next day, and it took almost 2 hours to be served, as they mishandled our orders and had to restart the orders. The food was just OK. Also, room service breakfast order came late, and the order was incorrect. We had to go down to the lobby to correct the order as no one was answering the phone. On the positive side, service at the garden bar, Taaza, was great; specifically, Feby and Nathan provided excellent service. Also, at AYRE, the service was impeccable and the food was delicious. Shout out to our server Troy, who was knowledgeable and fantastic. Also, in the middle of brunch hour, there were at least 6 people standing around the lobby and restaurant entrance, cleaning the floors and disrupting the flow for no obvious reason. Overall, the property was very nice, but the service really needs improvement. "

"Room was perfect, very clean, dinning area separated from the room and bathroom outside the room for anyone to use. Plenty of parking. I will definitely use them again when traveling for work"

"yes it was good"

"Wish we could have stayed longer! Our ocean view room was perfect for our needs, and we so appreciated a dog-friendly property. Whitney at check-in was helpful and so kind. (And we had a great check-out too!) The entire property is staffed with friendly people."

"It was my first time there I would definitely recommend inviting my family's out and going to that hotel"

"Parking garage was convenient"

"The spa jets were not working. Our room was not cleaned thoroughly, shampoo dispenser was empty and missing body wash dispenser. There were not any additional toilet paper rolls, only 1/2 a roll that was left on the ring. We called the front desk and housekeeping brought us 3 little soap bars. The breakfast was good and the bar/lobby is very nice. The rooms need to be updated."

"Everything good. The only thing was that the AC in my room (408) wasn’t cold enough even in the coldest setting, it needs to be checked out. Customer service was great. "