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"Staff was amazing and always entertaining, very clean hotel also "

"Are butler was awesome "

"It was great!!"

"Really nice resort. We stayed in a pool view swim out room. The property and room were very clean. The staff were helpful and friendly. Food was very good - even the buffets had good fresh options available. The drinks were good overall and not watered down. Coffee was excellent, one of the highlights. This side of the Serenade resort is pretty new. We stayed 2 nights on the family side due to a change in travel plans, and there really is no comparison between the two. Everything about the adults only side is much better, including the food. Housekeeping was daily and they did a fantastic job. Get your restaurant reservations early, they fill up fast. Be aware they do sell timeshares so this is a sales pitch you might get. One other small note and suggestion for the property management - we were on the ground floor and anytime our upstairs neighbors slid a chair across the floor it was really loud. So loud I kindly informed them to avoid this late at night. Felt pads at the bottom of the chair feet could solve this. These are concrete buildings and so the floors aren’t soft. Overall great stay and highly recommend. "

"The staff are very sweet, friendly and accommodating. The food is amazing especially if you book the restaurants, I booked the steakhouse (The Cut) and the Mediterranean restaurant (Bellum) both so flavourful, even the buffet is good, I normally get veggies and their steak, nachos at lunch with their salsas and sauces, the nacho chips are so good. The desserts are great too not super sweet, everything was very easy for me. Make sure u hav travel insurance in case of emergencies. Drinks are great too. Did the deep tissue massage, it hurt so good and so relaxing, def would come here again, my first solo trip was amazing!!"

"We had a fantastic stay at La Concha while we were in San Juan! The hotel was very accommodating and helpful when we needed to extend our stay. The facilities were very nice with multiple restaurants to choose from. The spa was very nice (but very pricey). We would definitely stay there again. "

"Everything was great! Beautiful private beach the hotel bar had great good! Staff was great! We enjoyed our stay!! "

"Traveled as a couple. Clean, friendly and check in and out process was easy and quick! We will be back"

"Everything was really good, me and my had a great time. I will say the entertainment wasn’t that good, and it was hard to find chairs in the shade near the pool or beach because people would get there early and leave towels/belongings on the chairs and then leave so nobody else could use it. That was beyond annoying. Outside of that the food was good, the staff was friendly. I’d go back for sure"