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"Clean room 21 thank you. Taps could be improved. Flush mechanism in toilet poor. Requires new fill valve to allow correct amount of water in to give a reliable flush. Not good for 2 days stay!"

"GREAT COMFORTABLE SERVICE AND FACILITIES"

"The room we booked was clean and very pleasant but unfortunately overnight on the first day the toilet cistern developed a leak. Because it was a Sunday and they couldn't get a plumber to attend they helped us move into a beautiful 2 bedroom apartment with its own living room and kitchen at no extra charge. We were so impressed we have booked a similar one bedroom apartment at the Green Dragon at the beginning of September."

"Excellent stay at the lovely hotel. Spotlessly clean. Room very comfortable and warm. Good amenities. The staff were outstanding very polite courteous welcoming and friendly. Stayed for evening meal and it was excellent one of the best meals I have had at a restaurant. Breakfast excellent freshly cooked to order. Beautiful scenery in a peaceful setting If you are visiting Penrith area this is the place to stay "

"Staff were friendly and helpful. Convenient car parking. Our room was a good size but very tired decor, dust/cobwebs hanging from ceiling, bathroom very old fashioned and in serious need of modernisation. The bedroom (Room 9) overlooked a noisy courtyard and there was music playing until at least 11pm. Breakfast was very good. The hotel also sent an unnecessarily high number of messages via Expedia in the run up to our stay which was more annoying than helpful, particularly as they didn’t display properly and were mostly trying to sell upgrades to our stay."

"Very nice stay"

"This was end of Day one on the Coast to Cost bike ride. Staff great, no breakfast included in rate, bike was brought upstairs into room. Great location - it’s a popular working pub with parking so busy until late evening at the weekends. Solid value for money, great room size, could do with some investment to update rooms."

"The staff were very friendly and helpful. The pub and rooms were lacking attention to detail re maintenance and cleanliness. The breakfast was acceptable."

"Very welcoming and comfortable stay at the Queens Head. Lovely old pub area and excellent food. All good quality and good value."