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"Good Spa, friendly staff and the quality of food was amazing!"

"very good comunication, clean , breakfast and plase"

"All fine. Lovely stay"

"I have already contacted the Hotel directly and copied in Hotels.com to advise that the room conditions were in such a disgusting state that we could not use the room and left that evening to drive home. There was blood on sheets and wall, toe nail clippings on a dusty floor, mouldy shower curtain and generally disgusting. In addition to this there were works being completed in the adjacent room with electric power tools being used at 11:30pm Contact with photos was sent to the Hotel company direct for feedback and resolution with a request for a refund, had this been actioned we could have sorted this outside of the review. unfortunately my requests to the Hotel and Hotels.com have both been ignored."

"Beautiful hotel, perfect location, lovely staff."

"Room was clean and fine for a night’s stay. Bed was ok, shower good. Parking limited and we parked on the street which was fine after 6pm and on a Sunday. Was noisey in the evening and WiFi was very temperamental. Overall I’d say 7/10 but I could only give 4/5 stars as 3 would be a little harsh given the price we paid."

"Carpark directions on the website were brilliant, there was plenty of parking space and we were able to get the permit before check in. The hotel is in a great location for town centre. The room we stayed in and some parts of the building looked tired, but were clean. Our room didn't have any towels in, but reception soon sorted that out. The room was very hot. The breakfast was nice and the staff were very kind and went the extra mile to look after our dog."

"My husband and I stayed here for two nights. No complaints. Room was clean and comfortable. The bed and pillows made for a perfect sleep. Close proximity to many stores and about a 15 minute walk to Norwich City Center. "

"Have stayed in a lot of Holiday Express hotels and have to say this one was the best excellent."