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"The breakfast was good. Room appeared clean. However when I took the iron board down there was a cockroach."

"The property and staff were good! My primary issue was the air conditioner did not work properly and the valet service was not worth the extra cost! We parked ourselves because there was no attendant present."

"We recently stayed at The Read House hotel in Chattanooga and were very disappointed by how a serious cleanliness issue was handled. Ou our first evening, we found a live cockroach in our room. We killed it and immediately called the front desk. Someone to pick up the tissue with the bug, without saying a word and left. We never received an apology, follow-up or any acknowledgement afterward. At checkout, we mentioned the incident again to a different staff member, and she didn't react or apologize either, which lead us to believe that this was not an isolated incident and that the hotel staff is aware of the issue. For a hotel in this price range, we expect at least a basic acknowledgment of the situation and some reassurance that it would be addressed. This experience really affected our impression of the hotel."

"Convenient location and mid-century feel. Cool bar scene and yummy breakfast. Some street noise and limited parking were only negatives. "

"Clean room and friendly staff!! "

"Good"

"Nice & large space; good local brew pub at location"

"Our room was clean but not the pull out trundle bed that goes under the couch. I had to notify staff and they came and changed the sheet but I was required still to make the trundle bed for my child. Staff were pleasant and pool was clean. Breakfast offered items for a child to eat like fruit loops. "

"We really enjoyed our stay at Embassy Suites! The breakfast was one of the best hotel breakfasts we’ve had, and the two complimentary drinks were a great touch. The room was nice and clean, the staff was very helpful and friendly, and we loved having sitting on the 7th floor balcony. The only downside was that our room did not have an iron or ironing board as advertised. Other than that, it was a wonderful stay and we would definitely come back!"