Gould Creek Hotels, Colorado Springs

"We were very pleasantly surprised at how lovely our stay was. The staff were friendly and abundant, always trying to be helpful. Seriously, everyone was so nice! There was one young staffer, who was pretty stern with the rule of putting in your room service order the night before strictly before 9 PM, as we tried to put our order in it 9:04 PM and it was too late. So just be sure that you put your order in the night before on time! We were still able to call in our order in the morning and it came just fine. We also had breakfast at the Grandview restaurant and our server Casey was exceptionally kind and attentive. He tried to help us figure out a couple of Vegan options as well. The views were wonderful, and the rooms were so nice in the lodge. We liked hooking up the Bluetooth to the bathroom mirror, the delicious nespresso, coffee, light up closet, warm fireplace, hot tub, which was indoors, but the glass doors were wide open which made you almost feel like you were outside. This is a great place! The staff are all truly wonderful!"

"The room was very nice but had a crease in the carpet and hair found in parts of the bathroom. I called a month before 2 weeks before one week before and the day before my check in to ask for early checkin. I was told every time it should not be an issue, they said theynwould put a note on my reservation. When i arrived early to checkin i was told the room would not be ready until closer to 4pm. It was a very frustrating situation. "

"The property was clean and the staff was friendly. Also, the breakfast was good. The gym had updated equipment with cables, benches w/ free weights, bikes and treadmills. Enough for a good workout. We did not rent the kitchen room but the room we had was updated and modern."

"Clean place to stay, staff is awesome and there friendly, breakfeast is good"

"Clean room. Excellent staff, very attentive. Particularly enjoyed the flavored water in the foyer. "

"Nice place, shops nearby, clean room, spacious, will be staying here more!"

"Great place to stay. Lots to do on the grounds. Great food. Great atmosphere. "

"great location, everything you need. good breakfast"

"Wonderful staff and a great location. When my wife and I travel, we like to stay in upscale historic hotels. This hotel did not disappoint! We were very pleased."