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Reviews of Southern Railway Hotel Goulburn

2.5 out of 5
Southern Railway Hotel Goulburn
188 Sloane Street, Goulburn, NSW

Reviews

6.8
Rating 10 - Excellent. 28 out of 162 reviews" "
Rating 8 - Good. 57 out of 162 reviews" "
Rating 6 - Okay. 40 out of 162 reviews" "
Rating 4 - Poor. 21 out of 162 reviews" "
Rating 2 - Terrible. 16 out of 162 reviews" "

7.2/10

Cleanliness

8.0/10

Staff & service

5.8/10

Amenities

6.2/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

4/10 Poor

Jennifer

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Wotif falsely advertised room as having 2 double beds. The hotel does not have rooms with 2 double beds. Yet we paid for the advertised 2 bed room. The room did have a few holes in the wall and cobwebs in the corner of the room, stained bed cover but clean sheets and towels. The communal showers were filthy. Would not trust Wotif or stay at this hotel again
Stayed 1 night in Sep 2023

4/10 Poor

Mihajlo Michael

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is from long gone by era, but for some reason was not updated along the way and is badly lacking comforts of today (at least in terms of accommodation).
Stayed 4 nights in Sep 2023

2/10 Terrible

Rohit

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

Belinda

Stayed 1 night in Jul 2023

8/10 Good

Grant

Business traveller
Liked: Cleanliness, staff & service
An older property which has seen better days but for its price, the rooms were large and cosy, staff were friendly and the location was incredibly convenient. Will definitely stay there again.
Stayed 1 night in Jun 2023

4/10 Poor

Barry

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Uncomfortable bed. Broken furniture. Cobwebs in room. Awfully cold.
Stayed 1 night in May 2023

4/10 Poor

THOMAS

Disliked: Cleanliness, property conditions & facilities, room comfort
Some country pubs arr charming and nostalgic. This one is not - its just old and dusty. The room rate is about double what it should be. Any wonder i had the place to myself. Avoid.
Stayed 2 nights in Apr 2023

4/10 Poor

Alina

Stayed 1 night in Apr 2023

2/10 Terrible

Michael

Disliked: Cleanliness, amenities, property conditions & facilities
Sadly the hotel has had much better days
Stayed 1 night in Apr 2023

2/10 Terrible

Susan

Disliked: Cleanliness
Stayed 1 night in Apr 2023

10/10 Excellent

Jeffrey

Stayed 1 night in Mar 2023

8/10 Good

Ian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to railway station and very quiet.Easy walking distance to all of Goulburns facilities
Stayed 1 night in Mar 2023

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a reasonable price & in a good position.
Stayed 1 night in Dec 2022

6/10 Okay

Casey

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The bedding and sheets were dirty and had stains on them but customer service was amazing
Stayed 1 night in Oct 2022

6/10 Okay

Murray

Liked: Staff & service
Disliked: Property conditions & facilities
Basic accomodation - good price
Stayed 1 night in Jul 2022

6/10 Okay

Chris

Stayed 1 night in May 2022

8/10 Good

Ivan

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2022

10/10 Excellent

John

Stayed 1 night in Feb 2022

6/10 Okay

Garry

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Ordinary
The hotel is nice but the room was pretty ordinary, broken wardrobe door leaning against the wall and the other door with a hole in it. Bed was good. Really creaky old floors so if your neighbour walks around the noise is surprising. Bathrooms are good.
Stayed 2 nights in Jan 2022

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Expedia won’t refund
Stayed 3 nights in Jun 2021

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
old world charm
Stayed 1 night in Apr 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great locals, good food and beer, good bed and relaxing place and atmosphere 👍
Stayed 1 night in Apr 2021

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was handled by a grumpy and unfriendly bar attendant...no explanation about facilities, entry or exit or anything else. I worked it out, but it left a poor first impression. Room was a good size, but with a lumpy mattress and skanky pillows and doona cover. The room copped a surprising amount of road noise and the window rattled like something possessed if opened. The shared bathroom was daggy but passable. The shared kitchen was also pretty daggy and when I went to make a coffee there were no cups (I used a schooner glass instead). I would not stay again.
Stayed 1 night in Apr 2021

6/10 Okay

Dianne

Disliked: Room comfort
Old pub, you get what you pay for
Old pub, but could do with some maintenance. Creaky floors and gaps in the doors
Stayed 2 nights in Apr 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and excellent service. .....,mmm
Stayed 1 night in Apr 2021

6/10 Okay

Susan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Suited our needs - reminded me of hostels in Europ
Average place but you get what you pay for. Mirror in room was covered in dust and room had 'old smell' about it. Reminds me of hostels in Europe but just around the corner from a couple of supermarkets. Suited our need for stop on our way to Melbourne. No lift so had to carry suitcase upstairs. There was a little fridge in an area upstairs where we could put some of our things - this was handy.
Stayed 1 night in Mar 2021

8/10 Good

Daniel

Business traveller
Liked: Cleanliness, staff & service
Cheap and clean. Beds comfortable.
Stayed 1 night in Mar 2021

6/10 Okay

daniel

Disliked: Cleanliness, property conditions & facilities, room comfort
Very basic Ok for one night Toilets and showers Very old could do with complete renovation
Stayed 1 night in Mar 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Classic Aussie pub stay.
This is a classic Aussie pub stay. Railway theme. Local hangout. Nothing fancy. Comfortable as a traveler. Great verandah! Essential cold beer. Even enjoyed a hot bath. Repeat customer.
Stayed 1 night in Feb 2021

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Tired, dingy, and worn out. The staff were excellent though and friendly. Lost property (a woman's bra) left in the room. Peculiar musty smell in the room. Bed was comfortable.
Stayed 1 night in Feb 2021

10/10 Excellent

David J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2021

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot!!
Great place, would stay again for sure!
Stayed 1 night in Dec 2020

6/10 Okay

Chahira

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 5 nights in Jun 2020

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Amenities
Great meals for the hungry. Old hotel needs a face lift. Classic country hotel friendlyness
Stayed 1 night in Jun 2020

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoy the ambiance of old buildings. the room were great clean and tidy. Staff very helpful .
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was not told about the free tea/coffee & breakfast. On leaving I asked for a tax receipt. The staff didn't know how to produce one or couldn't be bothered. I was told it would be emailed to me. Still waiting. But i wasn't given a timeframe so maybe I'll get it someday. At times i felt that I wasn't welcome.
Stayed 1 night in Feb 2020

2/10 Terrible

Verified traveller

Disliked: Amenities, property conditions & facilities
Stayed 1 night in Jan 2020

2/10 Terrible

Smudge, Canberra

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Not a great experience. Maybe our expectations were too high, I don't know. First and foremost, shared bathrooms....think about it. Not big bathrooms, one shower, toilet and sink in each, and being as you can't lock the door very awkward if another guest enters. Worse still, getting warm water was nigh on impossible. First time the water was scalding and impossible to mix in any cold. Second and third time, couldn't get any hot water at all. Our room was stifling hot with one small window (which wouldn't stay open, we had to use a Coke bottle to wedge it open) allowing only a tiny breeze. There was a ceiling fan that didn't seem to help at all and a rickety old floor fan that worked OK if you balanced it just right. The chest of drawers was missing half of it's handles, the wardrobe had a pile of blankets shoved into the bottom of it but the beds were OK. Holes in the ceiling and skirting boards. Cheapest in Goulburn and now we know why. Maybe it's OK for some people but we won't be staying there again, Spend another $20 and get a place with a private bathroom and AC.
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveller

Just rundown and no AC Just rundown and no AC Just rundown and no AC Bed was nice
Stayed 1 night in Jan 2020

6/10 Okay

Kylie, Melbourne

Travelled with family, Business traveller
Disliked: Property conditions & facilities
It was cute, my kids loved some aspects but it wasn't clean, the hot water didn't work in one shower, the other bathroom had a cupboard which had fallen off and the taps in there didn't work. The garden and bar areas were nice.
Stayed 3 nights in Jan 2020

6/10 Okay

Verified traveller

Business traveller, Travelled with partner
Liked: Staff & service
This property was an older style pub, we had booked a room overnight and it was just a double bed and two side tables in a box room. The bed was clean and comfortable but the room was hot and stuffy. This property is outdated with small items broken and misplaced everywhere. The bathroom was communal and relatively clean. The carpet throughout the building was stained and dirty. Also including the typical expectations of staying above a pub, it was quite rowdy downstairs until 12-1 in the morning. Overall, for the price you pay for this stay it is to that expected standard. If I had to stay overnight in Goulburn again I would stay there but for no longer than one night.
Stayed 1 night in Jan 2020

8/10 Good

ben

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good comfortable stay
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Good old colonial style accomodation with basic simplicity at a budget price .
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The feel of the history of the hotell beer was excellent staff very friendly
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
not the Hilton you get what you pay for overall a nice old pub
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked Bob. He was a cool dog. Showers were interesting, beer garden was awesome.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019