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"Very walkable to Niigata station. Also very safe and peaceful street with a few restaurants asbyou walk back to hotel Receptionist was very polite and helpful. We had a good 4 nights Stay."

"My stay at the hotel was truly enjoyable - the staff were warm and attentive, making me feel welcome from the moment I arrived. The room was clean, comfortable, and well-equipped, providing a perfect space to relax. The breakfast was especially delightful, with a variety of yummy options that made each morning a treat."

"Highly recommend the Hotel Sunroute Niigata. It is convenient to the train station with many bars, parking options and restaurants nearby. Google translate the street parking lots if you don't use the hotel garage. Some have deals with the hotel where you pay a lower rate for overnight parking. I had great service from the hotel staff who helped me with figuring that out and saving a lot of money. We really enjoyed our visit to Niigata and Hotel Sunroute was the right place for us! "

"The hot spring was good feeling. And the breakfast had local dish."

"Good hotel close to rail station. Staff were very helpful. The room was quite small but efficient. Area has many restaurants."

"Location of the hotel near few shopping malls and supermarkets."

"Friendly Stuff. Daily room service. Nice room size, storage bar for the luggage. No USB connectors, but enough power connectors on the wall by the desk. "

"It's near the station, so it's easy to explore the city and prefecture."

"Great location. Older style hotel and our initial room was very poor and we were moved to an excellent room because the air conditioning didn’t work in the first one. The second room had excellent beds, aircon and space. The staff service was impeccable, particularly Miss Watanabe as she helped us with many things like booking restaurants and finding a good Onsen. The breakfast staff were also wonderful as were the cleaning staff and others at reception. The hotel is old but obviously some rooms...

"Very nice place to stay at."

"The Art Hotel is literally steps away from the JR Niigata station. The room faced the station so could hear some noise but for the most part it was good. The breakfast with the stay was good with selections. Would recommend staying here. "

"Nice area. I loved their complimentary breakfast buffet "

"Staff are very helpful. The room is not big but cozy, clean, equipped with all the essentials, and the location is very centred. The hotel also sells alcohol and soft drinks on the fifth floor. Would definitely come back."

"the staff was very helpful good"