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Reviews of Motel 6 Gordonville PA - Lancaster PA

2 out of 5
Motel 6 Gordonville PA - Lancaster PA
2959 Lincoln Hwy E, Gordonville, PA

Reviews

7.8

Good

Rating 10 - Excellent. 183 out of 490 reviews" "
Rating 8 - Good. 169 out of 490 reviews" "
Rating 6 - Okay. 62 out of 490 reviews" "
Rating 4 - Poor. 32 out of 490 reviews" "
Rating 2 - Terrible. 44 out of 490 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Jeff

Liked: Cleanliness, staff & service
Had a water issue. Hopefully it is fixed...
Stayed 2 nights in May 2024

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was clean and rooms were nice. Great location - just a short drive to area attractions.
Stayed 1 night in May 2024
Response from Brand Experience Team on 20 May 2024
Hi LisaThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I liked that it had an elevator. Did not like people lounghing by their car in parking lot.
Stayed 1 night in May 2024
Response from Brand Experience Team on 20 May 2024
Hi Robert, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith#Team6

8/10 Good

Meagan

Travelled with group
It was a very clean environment, beds comfortable and the price was great
Stayed 2 nights in May 2024
Response from Brand Experience Team on 13 May 2024
Hi Meagan, Thanks for your review, we really appreciate the support.Natalie #Team6

4/10 Poor

William, Liberty Lake

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on 9 May 2024
Hi William,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

4/10 Poor

Norberto

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I like because the price and location. But I went to the front desk to just make a comment about my 2 rooms I was staying and the lady in front was not pleasant and was nasty. The man during the night was excellent. I went to complain about the noise of dogs barking all night and don’t let me sleep and also I went to complain about I find I thing was a bedbug or fleas in my rooms the day I left but the lady was so nasty and telling me I was a liar instead of say sorry or apologized she just angry because I say that. But other wise the stay was pleasant and nice
Stayed 2 nights in Apr 2024
Response from Nancy Y. on 1 May 2024
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

6/10 Okay

David

Stayed 1 night in Apr 2024
Response from Brand Experience Team on 2 May 2024
Hi David, We appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around.Until then, we’ll leave the light on. For you.Natalie #Team6

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room. Great price
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on 22 Apr 2024
Hi RobertThanks for your review, we really appreciate the support. Lilith#Team6

6/10 Okay

Jessica

Travelled with group
Disliked: Amenities, property conditions & facilities
Property served its purpose. It’s very basic, bathroom could definitely be cleaner.. nice it has laminate (wood) floors for cleanliness. Convenient location
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 15 Apr 2024
Hi Jessica, Thank you for positively rating your stay!Natalie #Team6

4/10 Poor

Ben

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It not worth the money you paid. At all.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 8 Apr 2024
Hi Ben,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 18 Mar 2024
Hi John, Thank you for positively rating your stay!Natalie #Team

2/10 Terrible

Alyssa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will not be returning. Most uncomfortable bed. Found bug in bathub. Cable didn't work. Tv always randomly turned off. Room had dings on the walls.
Stayed 2 nights in Feb 2024
Response from Brand Experience Team on 27 Feb 2024
Hi Alyssa,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Maz K.#Team6

10/10 Excellent

june

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed one night. Room was spotless, staff was excellent! Forgot some things in the room and they chased us down , Not just once but twice! Very impressed- will definitely go stay again
Stayed 1 night in Feb 2024
Response from Nancy Y. on 13 Feb 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

2/10 Terrible

Aleesha

Disliked: Cleanliness, staff & service, property conditions & facilities
Drove for hours needed a room to rest with my children. Owner gave me the hardest time at 2 am. Only 2 other cars in the entire parking lot. Tried to be pleasant but he did not want to let my children stay in the room. Told me the 2 queen beds was not enough space for the 4 of us. I explained that it was more than enough space. Took almost 30 mins for him to check us in after I already had the room booked and paid for online. Asked for a few extra minutes after 11 checkout since we were getting in at 2 a.m he told me NO! Although the hotel was completely empty and there was only one other guest. Very rude and smelly rooms. Window was unlocked on the first floor, and beds rolled around the room. Big dirt stains on one of the beds had to change the sheets myself. Shower was nasty and creepy feel in entire motel. Would not recommend. Please be alert and safe if you do go. Something about the place makes it seem very u safe for some travelers.
Stayed 1 night in Jan 2024

8/10 Good

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good as always
Stayed 1 night in Dec 2023
Response from Nancy Y. on 2 Jan 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

8/10 Good

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Debra

Stayed 1 night in Dec 2023

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is clean and quiet. Staff was friendly at check in. Not fancy and is dated in some ways. But hardwood floors are great. Easy parking. Would stay again.
Stayed 2 nights in Nov 2023
Response from Nancy Y. on 28 Nov 2023
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

2/10 Terrible

Doreene

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
NOISEY
Noisey too many people making noise talking, crying kids,slamming doors, yelling in hallways, trucks idling outside the hotel, loud radios from people's cars.
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 20 Nov 2023
Hi Doreene,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

10/10 Excellent

Alexander

Liked: Cleanliness, property conditions & facilities
Everything was just okay
Stayed 7 nights in Nov 2023
Response from Brand Experience Team on 20 Nov 2023
Hi Alexander,Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Lilith #Team6

6/10 Okay

LISA

Stayed 1 night in Nov 2023

10/10 Excellent

william

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff great location
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 20 Nov 2023
Hi Laura,Thank you for the perfect rating!!Lilith#Team6

10/10 Excellent

Aletha

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was quite big and handicap accessible, also the best part was the pet friendly at no extra cost. Bed was comfortable and clean room. My only complaint would be a hook or two in the bathroom are needed to hang your overnight bag on by the sink .Ref was nice and cold and freezer worked.
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 20 Nov 2023
Hi Aletha,We're thankful you had a wonderful experience during your recent stay with us, and we appreciate your feedback! We are committed to providing exceptional service to all our guests, and we are glad we met your expectations. We hope to have the opportunity to serve you again in the future for all your lodging needs. Thank you for choosing us!Lilith#Team6

4/10 Poor

Tracy

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

6/10 Okay

Leslie Marie

Stayed 1 night in Nov 2023

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean quiet room; friendly staff.
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 13 Nov 2023
Hi John,Thank you for the amazing rating!! Maz K.#Team6

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

JOSE, Gordonville

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy in and out. Good one night hotel.
Stayed 1 night in Oct 2023
Response from Nancy Y. on 6 Nov 2023
Thank you for the perfect rating!!Nancy Y.#Team6

8/10 Good

Edward

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The property is clean but it's starting to show its age
Stayed 1 night in Oct 2023
Response from Nancy Y. on 6 Nov 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 Good

Wanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

2/10 Terrible

Elaine

Stayed 1 night in Oct 2023

8/10 Good

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place for the price
It was a nice place for the price, staff was very friendly. Bathroom was clean, but could use a few updates.
Stayed 2 nights in Oct 2023
Response from Brand Experience Team on 30 Oct 2023
Hi Andrea,We’re so grateful to you for sharing your comment with us. We’re so glad you had a great stay, and we appreciate your kind words regarding the excellent service provided by our staff. We hope to have the pleasure of welcoming you back soon for another enjoyable experience. Safe Travels!Lilith#Team6

6/10 Okay

Joanelly

Travelled with partner
Liked: Staff & service, amenities
The only thing I didn’t like about this hotel was the doors to the hall and the door that connect the room. You are able to hear everything your neighbor is doing and it’s like having zero privacy.
Stayed 1 night in Oct 2023
Response from Brand Experience Team on 24 Oct 2023
Hi Joanelly,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 Terrible

Rebecca

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

4/10 Poor

Brittani

Liked: Cleanliness
Frustration
All the staff lives upstairs and they only rent out the first floor… check out is 11 but they knock on the door at 10:00 I am one of those use all the time I paid for kind of people so I was really bothered by that. They tell you to be quiet after 10pm but they are loud upstairs half the night and early in the morning.
Stayed 1 night in Oct 2023
Response from Brand Experience Team on 24 Oct 2023
Hi Brittani,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

10/10 Excellent

Mercedes

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, clean rooms, and great staff.
Stayed 1 night in Oct 2023
Response from Brand Experience Team on 24 Oct 2023
Hi Mercedes, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

2/10 Terrible

Margie

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Brand Experience Team on 24 Oct 2023
Hi Traveler,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a no frills hotel however very clean rooms and hallways. Service was wonderful and very friendly staff. Would stay again as location is great!
Stayed 3 nights in Oct 2023
Response from Nancy Y. on 17 Oct 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
It was nice and clean and the staff was friendly. The only down side was a very noisy group of people with children that talked loudly in the hallway until after 11 pm! The children were running up and down the hallway and babies were crying. Not sure why the hotel did not do anything. The doors also slam close loudly. Hopefully the loud group of people was a "one off". We will try this hotel again in the future because it was clean.
Stayed 2 nights in Sep 2023
Response from Brand Experience Team on 9 Oct 2023
Hi Karen, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith#Team6

2/10 Terrible

Stephen

Business traveller, Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities
I chose to pay on arrival but my cc was billed
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 9 Oct 2023
Hi Stephen,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 Excellent

Zahir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Lissed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Timothy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

2/10 Terrible

Robert

Stayed 1 night in Sep 2023

8/10 Good

Deborah

Travelled with partner
Liked: Amenities
Clean
Stayed 2 nights in Aug 2023
Response from Brand Experience Team on 28 Sept 2023
Hi Deborah,Thank you for the perfect rating!! Maz K.#Team6

4/10 Poor

Mark

Stayed 1 night in Sep 2023

10/10 Excellent

Gretchen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend getaway
My mom and I spent 2 nights here while visiting Lancaster. It is conveniently located within a few miles of Sight ans Sound Theater, restaurants and shopping. Check in was fast and simple. Our room was clean and comfortable and the price was very reasonable. I would definitely stay here again.
Stayed 2 nights in Sep 2023
Response from Nancy Y. on 22 Sept 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Was ok. No frills but clean and comfortable.
Stayed 3 nights in Sep 2023
Response from Nancy Y. on 22 Sept 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

4/10 Poor

Bryan

Travelled with family and small children
Disliked: Amenities
Booked two nights, just felt a bad vibe...room needed attention...lots of noise all night...ended up just leaving after day one and paying for both nights...won't be back
Stayed 2 nights in Sep 2023