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"After entering room, we then went to get a bite to eat. Upon returning to the room, the door code would not work and we could not get in. I called the emergency number 3 times and no one answered or called me back. I finally drove over to the lobby and, like earlier in the day, no one was there and every door in the lobby area was locked. I pounded on every door, and then called again. Finally a fellow came out of a locked door and was very upset with me, In fact, he was terribly rude and accusatory. I guess I interrupted his nap! He finally came to the room and after some fiddling around he got the door open. The resort is not nearly as nice as is pictured online. There is no place to park near our room. Every day the few spots there were there were filled. Finally parked on the street and put our handicap placard on the window, I would never stay here again and would not recommend it to anyone. Grounds were not well kept. Beds were terrible - lumpy and crooked!! The one bed was so close to the air conditioner (about 3 inches away) that one could not sleep in that bed. And a big bug of some kind in the room which I was finally able to kill. One morning, before 8am, there was a fellow outside our room running the loud lawn mower on an area that had only dried grass - nothing to mow. "

"Everything was really nice. Not a single complaint. "

"Room had a very bad order. Ac was extremely loud Parking lot appeared to be used to sell drugs Pool area needs to be updated. Chairs were broken not very clean. Would not recommend this place to anybody "

"Amazing plan for the little ones. "

"Delightful location for visiting beach and having lunch at next door Sunset Grill right on the beach. However unit is old, tired with many things broken. Roxanne at checkin was wonderful and helped get internet working and a few other items."

"The property was clean. The staff was lovely and helpful, pool was beautiful, a bit of a walk to shops abd restaurants on 5th ave and a short drive to old naples 3rd ave."

"Yed"

"This was my second time staying here in the last 6 months and I love it!!! The location is perfect and check in and out was simple. Obviously the pool is under construction but that’s not the reason to visit this beautiful place."

"Everything was great "