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Reviews of Quality Inn & Suites Goldendale

2.5 out of 5
Quality Inn & Suites Goldendale
808 E Simcoe Dr, Goldendale, WA

Reviews

8.4

Very good

Rating 10 - Excellent. 163 out of 393 reviews" "
Rating 8 - Good. 156 out of 393 reviews" "
Rating 6 - Okay. 47 out of 393 reviews" "
Rating 4 - Poor. 13 out of 393 reviews" "
Rating 2 - Terrible. 14 out of 393 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Stuart

Business traveller
Liked: Staff & service
Getting dated and old, worn.
Stayed 1 night in Apr 2024
Response from Dawn on 30 Apr 2024
Thank you for staying with us.

8/10 Good

Robert

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Dawn on 30 Apr 2024
Thank you for giving us your feedback and we hope to see you again.

8/10 Good

Miles

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024
Response from Dawn on 30 Apr 2024
Thank you for staying wit us and giving us your feedback.

6/10 Okay

CHRISTOPHER, Bellevue

Only hotel in town.
Stayed 1 night in Apr 2024
Response from Dawn on 23 Apr 2024
Thank you for staying with us.

10/10 Excellent

Brianna

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was extremely helpful
Stayed 1 night in Apr 2024
Response from Dawn on 23 Apr 2024
Thank you for staying with us and giving us your feedback.

10/10 Excellent

Bennett

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet
Stayed 1 night in Mar 2024
Response from Dawn on 16 Apr 2024
Thank you for staying with us and providing us your feedback.

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience staying here for quick getaway from the city! All of the staff were extremely friendly and accommodating. The rooms aren’t super fancy but they are very very clean and had everything we needed. The building and area was very quiet and we slept well. The free breakfast was great and had plenty of choices for everyone. We highly recommended this property!
Stayed 1 night in Apr 2024
Response from Dawn on 9 Apr 2024
Thank you for staying with us and providing your feedback. We hope to see you again.

8/10 Good

Wanda

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff
Stayed 1 night in Apr 2024
Response from Dawn on 5 Apr 2024
Tank you for staying with us

10/10 Excellent

Sharon

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are spacious and comfortable. Staff very friendly and helpful. Will definitely stay here again.
Stayed 1 night in Apr 2024
Response from Dawn on 5 Apr 2024
Thank you for staying with us and providing your feed back. We hope to see you again.

10/10 Excellent

Andrew, Stockton

Stayed 1 night in Mar 2024
Response from Dawn on 23 Apr 2024
Thank you for staying with us and we hope to see you again.

10/10 Excellent

Dragoi

Liked: Cleanliness, staff & service, property conditions & facilities
nice
Stayed 1 night in Mar 2024
Response from Crystal on 28 Mar 2024
Thank you for staying with us Dragoi and taking the time to give us your feedback. We hope to see you again. Have a wonderful day.

8/10 Good

Tera

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Crystal on 28 Mar 2024
Thank you for staying with us Tera and taking the time to give us your feedback. We hope to see you again. Have a wonderful day.

10/10 Excellent

Justin

Stayed 1 night in Mar 2024
Response from Dawn on 2 Apr 2024
Thank you for staying with as and providing your feedback.

10/10 Excellent

Norman, Centralia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean room, nice staff.
Stayed 1 night in Mar 2024
Response from Dawn on 12 Mar 2024
Thank you for staying with us and we hope to see you in the future.

8/10 Good

Michelle

Stayed 2 nights in Feb 2024
Response from Crystal on 28 Mar 2024
Dear Michelle, We hope you enjoyed your recent stay with us at The Quality Inn & Suites. Please take a moment to leave us a review. It lets us know how we did, and gives other travelers a better picture of what it's like to stay with us. Thank you again for choosing Quality Inn, and we hope to see you again soon. Best, Quality Inn & Suites

10/10 Excellent

sherry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Well kepr
Stayed 1 night in Feb 2024
Response from Dawn on 13 Feb 2024
Thank you for staying with us.

8/10 Good

Kenneth, Seattle

Business traveller
Okay
Stayed 1 night in Feb 2024
Response from Dawn on 13 Feb 2024
Thank you for staying with us and we hope to see you in the future.

10/10 Excellent

Jason

Liked: Amenities
Chantelle was absolutely the most professional front desk person I have ever had the pleasure of meeting. 😳 She was SO pro, even when the key system didn't work, she was so incredible. ...give her a raise, now......... - 3X's a month customer for 6 years - Jason
Stayed 1 night in Feb 2024
Response from Dawn on 8 Feb 2024
Thank you for staying with us and taking the time to give us your feedback. I will be sure to let Shantelle know.

6/10 Okay

Scott

Stayed 1 night in Jan 2024
Response from Crystal on 28 Mar 2024
Thank you for staying with us and taking the time to give us your feedback. We hope to see you again. Have a wonderful day.

8/10 Good

Jaida

Liked: Cleanliness, staff & service, property conditions & facilities
All the staff were very friendly and helpful, from night desk to the morning friendly gal who puts out the breakfast and does an Excellent job! Very nice breakfast and as she said, nobody should leave hungry! This will be a regular stop for us traveling between home and family. Lots of comfy pillows, comfy beds in nice sized riooms. Thank you for a needed cmortable stay! We will see you again soon! :)
Stayed 1 night in Jan 2024
Response from Dawn on 8 Feb 2024
Thank you for taking the time to give us your feedback. I will be sure, to share this with the rest of the staff.We hope to see you again.

10/10 Excellent

Patti Lu

Stayed 1 night in Jan 2024
Response from Crystal on 28 Mar 2024
Thank you for staying with us and taking the time to give us your feedback. We hope to see you again. Have a wonderful day.

8/10 Good

Bernadette

Travelled with partner
Liked: Amenities, property conditions & facilities
The linens were good, but the pillows were great. Within walking distance of a delicious Mexican restaurant
Stayed 1 night in Jan 2024
Response from Dawn on 8 Feb 2024
Thank you for taking the time to give us your feedback. I will share this with the rest of our staff.

10/10 Excellent

Patti Lu

Stayed 1 night in Jan 2024
Response from Dawn on 8 Feb 2024
Thank you for staying with us.

10/10 Excellent

Patti Lu

Stayed 1 night in Jan 2024
Response from Dawn on 8 Feb 2024
Thank you for staying with us and we hope to see you again.

10/10 Excellent

Patti Lu

Stayed 1 night in Jan 2024
Response from Dawn on 8 Feb 2024
Thank you for staying with us.

8/10 Good

Jeff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and friendly. Room was fairly clean but had a slight dog odor and there was some dog hair wss on carpet.
Stayed 1 night in Jan 2024
Response from Dawn on 8 Feb 2024
Thank you for taking the time to give us your feedback. I will share this, with the rest of our staff.

10/10 Excellent

wayne

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Dec 2023
Response from Dawn on 8 Feb 2024
Thank you for staying with us.

10/10 Excellent

Sherri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Dawn on 8 Feb 2024
Thank you for staying with us.

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean hotel with great service
Stayed 1 night in Dec 2023
Response from Dawn on 8 Feb 2024
Thank you for staying with us and giving us your feedback. We hope to see you again, soon.

10/10 Excellent

Patti Lu

Stayed 2 nights in Dec 2023
Response from Dawn on 8 Feb 2024
Thank you for staying with us and we hope to see you again.

10/10 Excellent

Barbara A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best in Goldendale!
It was very comfortable and very clean. Carpet looked brand new. I'll be staying there always. Especially since the only other hotel is not so good if you have a service dog. If you have a service dog in other hotel, they put you in an old smelly room with old carpet.
Stayed 2 nights in Dec 2023
Response from Dawn on 8 Feb 2024
Thank you for staying with us and giving us your feedback.

10/10 Excellent

Patti Lu

Stayed 3 nights in Dec 2023

10/10 Excellent

Derral

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we checked in to the moment we left, staff were courteous, friendly, and eager to please. While some areas show age, the overall effort of cleanliness and hospitality was apparent! Loved the area for dogs, the proximity to a variety of food choices, the breakfast, friendly and efficient staff eager to please, and well, just about everything!
Stayed 1 night in Nov 2023
Response from Dawn on 29 Nov 2023
Thank you for staying with us and giving us your feedback.

10/10 Excellent

Nadeem

Liked: Cleanliness, amenities, property conditions & facilities
All good
Stayed 1 night in Nov 2023
Response from Dawn on 29 Nov 2023
Thank you for staying with us and we hope to see you again.

10/10 Excellent

Marvin

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice and clean.
Stayed 1 night in Nov 2023
Response from Dawn on 29 Nov 2023
Thank you for staying with us.

10/10 Excellent

Dawn

Stayed 1 night in Nov 2023
Response from Dawn on 8 Feb 2024
Thank you for staying with us.

8/10 Good

Steve

Travelled with family
Liked: Cleanliness, staff & service
We enjoyed the stay. It was convenient to get to and had everything we needed.
Stayed 1 night in Nov 2023
Response from Dawn on 24 Nov 2023
Thank you for taking with us and taking the time, to give us your feedback.

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Nov 2023
Response from Dawn on 21 Nov 2023
Thank you for staying with us and we hope to see you again.

8/10 Good

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Dawn on 21 Nov 2023
Thank you for staying with us.

8/10 Good

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Dawn on 21 Nov 2023
Thank you for staying with us.

10/10 Excellent

Jana

Stayed 1 night in Nov 2023
Response from Dawn on 21 Nov 2023
Thank you for staying with us and we hope to see you again.

8/10 Good

Aeja

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall the hotel was clean and the service was good.
Stayed 1 night in Nov 2023
Response from dawn on 16 Nov 2023
Thank you for staying with us

8/10 Good

Susie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location, friendly staff, good breakfast!!
Stayed 1 night in Nov 2023
Response from Dawn on 16 Nov 2023
thank you for staying with us and we hope to see you again, soon.

8/10 Good

TraShBaG

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Had a nice stay the night auditor that checked me in was super sweet and welcoming. Didnt get to try the breakfast but the room was very clean fairly updated except the tv had some issues with connection but i dont watch tv much so it wasnt a big deal. Very comfortable bed too!
Stayed 1 night in Nov 2023
Response from Dawn on 16 Nov 2023
thank you for staying with us and giving us feedback. I will share this with the rest of the staff.

6/10 Okay

Linsey

Business traveller, Travelled with family
Disliked: Property conditions & facilities, room comfort
Not many motel choices in Goldendale.
Bed skirt had nasty stains on it. ( shown in picture) The chair was also so gross we wouldn’t sit in it. Front desk checking in was not very friendly. Checking out was a different lady who was way nicer.
Stayed 2 nights in Nov 2023
Response from Dawn on 7 Nov 2023
We our so sorry for experience. I will share this with my staff.

8/10 Good

Alan, Albany

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Staff where completly welcoming.
Stayed 3 nights in Oct 2023
Response from Dawn on 7 Nov 2023
Thank you for staying with us

8/10 Good

Franklin, Snohomish

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are really nice and clean and the beds are always comfortable. The staff has always been nice and accountable to our needs
Stayed 2 nights in Oct 2023
Response from Dawn on 31 Oct 2023
Thank you for staying with us and we hope to see you again.

10/10 Excellent

Lorraine

Stayed 1 night in Oct 2023
Response from Dawn on 21 Nov 2023
Thank you for staying with us and we hope to see you again.

10/10 Excellent

Albert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Oct 2023
Response from Dawn on 26 Oct 2023
Thank you for staying with us and we hope to see you again, soon.

10/10 Excellent

Melanie, Spanaway

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and great breakfast.
Stayed 1 night in Oct 2023
Response from Dawn on 17 Oct 2023
Thank you for staying with us and we hope to see you again, soon.