Apartment, 3 Bedrooms, Ocean View | Beach/ocean view

Reviews of Ultra Broadbeach

4.5 out of 5
Ultra Broadbeach
14 George Ave, Broadbeach, QLD

Reviews

9.6

Exceptional

Rating 10 - Excellent. 368 out of 498 reviews" "
Rating 8 - Good. 117 out of 498 reviews" "
Rating 6 - Okay. 13 out of 498 reviews" "
Rating 4 - Poor. 0 out of 498 reviews" "
Rating 2 - Terrible. 0 out of 498 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Philip

Travelled with partner
Love the pool and room
Stayed 5 nights in Dec 2023
Response from Ultra Broadbeach on 21 Feb 2024
Hi Philip, Thankyou for the 5 star review on your stay here, we are glad that you enjoyed the apartment and pool! We hope you can visit us again soon, Ultra Broadbeach

8/10 Good

Kim Elyse

Stayed 3 nights in Dec 2023
Response from Ultra Broadbeach on 21 Feb 2024
Hi Kim Elyse, We are glad that you enjoyed your stay with us, we hope to welcome you again soon!

8/10 Good

Shona Mary

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very good location and facilities. We swam everyday in the heated lap pool. Only downside is an appartment building is in progress beside the pool which the apartments look over. This will go on for a couple of years. They did not work weekends, but best to contact property to see how much the noise and view will be impacted b4 you go. At this stage foundations are being prepared. Also worth noting l, the apartment could have been cleaner. Housekeeping had not vacummed behind the bed, *very dusty)and the room refresh done after our first week of stay was superficial. Accommodation is not cheap. Given the building works, a discount should apply with full disclosure of what to expect.
Stayed 11 nights in Nov 2023
Response from Ultra Broadbeach on 28 Nov 2023
Hi Shona Mary,Thank you for your review on your recent stay with us. We are glad to read that you enjoyed our location and facilities. We hope you have the chance to visit again soon

10/10 Excellent

Helena

Travelled with family
Liked: Amenities
Perfect location.
Stayed 7 nights in Nov 2023
Response from Ultra Broadbeach on 15 Nov 2023
Hi Helena, Thank you for your review on your recent stay with us. We are glad that you enjoyed our location. We hope to see you again

10/10 Excellent

Joshua Murray

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing place to stay. Walking distance to great place to eat and things to do. Although there is construction next door atm it didn’t impact our stay at all. Keen to return.
Stayed 8 nights in Oct 2023
Response from Ultra Broadbeach on 6 Nov 2023
Hi Joshua, Thanks for your 5/5 star review on your stay. We are glad to read that you enjoyed our location, and apartment. We hope to see you again

10/10 Excellent

karl

Liked: Cleanliness, room comfort
Stayed 6 nights in Oct 2023
Response from Ultra Broadbeach on 2 Nov 2023
Hi Karl,Thanks for your 10 star review, we are delighted to see that you enjoyed your stay! We hope to see you again

10/10 Excellent

Kate

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable with a fantastic beach view. More room than we expected.
Stayed 4 nights in Sep 2023
Response from Ultra Broadbeach on 5 Oct 2023
Hi Kate,Thank you for your feedback! We're happy to hear everything was up to standards and you got to enjoy the great views.We hope to see you again soon.Kind regards,Ultra Broadbeach

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
Stayed in the 3 bedroom skyhome. Very much worth it.
Stayed 6 nights in Sep 2023
Response from Ultra Broadbeach on 5 Oct 2023
Hi Anthony,We're glad you loved our 3 Bedroom Skyhome! We hope to see you again soon.Kind regards,Ultra Broadbeach

8/10 Good

Debbie

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Ultra Broadbeach on 18 Sept 2023
Hi Debbie,Thank you for taking the time to review your visit! We're glad you enjoyed your time here.We hope to see you again soon.

10/10 Excellent

Leonie

Liked: Cleanliness, property conditions & facilities
Wonderful.
Stayed 3 nights in Sep 2023
Response from Ultra Broadbeach on 6 Sept 2023
Hi Leonie,Thank you for taking the time to review your stay.We are happy to hear you had a lovely time staying with us!We hope to see you again soon.Kind regards,Ultra

10/10 Excellent

Geoff

Liked: Cleanliness, property conditions & facilities
Great view. Young building . Handy location.
Stayed 3 nights in Aug 2023
Response from Ultra Broadbeach on 16 Aug 2023
Hi Geoff, Thanks for your review on your recent stay with us. We are glad to read that you enjoyed your time here, and the location and the views it provided met your expectations. We hope to welcome you again

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Great pool with nice open space for gardens. Convenient to walk to shopping centre and restaurants.
Stayed 3 nights in Jul 2023
Response from Ultra Broadbeach Resort on 31 July 2023
Hi Peter,Thank you for taking the time to review your visit!We're happy to hear you loved your time here and found our location convenient!Kind regards,Ultra

10/10 Excellent

Eric

Liked: Cleanliness, amenities, property conditions & facilities
Outstanding property! Beautiful views, modern, and walking distance to the hot spots in Broadbeach. Ultra has an unobstructed view of the sea making it the mornings and evening breath taking. Worth every penny!
Response from Ultra Broadbeach Resort on 31 July 2023
Hi Eric,Thank you for taking the time to review your visit! We're so happy to hear everything was perfect during your stay.We hope to see you again soon!Kind regards,Ultra Broadbeach

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
great place to stay will stay again
Stayed 3 nights in Jul 2023
Response from Ultra Broadbeach Resort on 11 July 2023
Hi Paul,Thank you for choosing to stay at Ultra Broadbeach! We're happy to hear you have enjoyed your visit and would stay with us again.Kind regards,Ultra Broadbeach

8/10 Good

Graham

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great ocean view and quiet and clean, but had some problems with the apartment - tv not working due to antenna not being connected, vacuum cleaner was not sucking and toilet cistern was not filling with water. However, these issues were quickly attended to and fixed.
Stayed 5 nights in Jun 2023
Response from Ultra Broadbeach Resort on 6 July 2023
Hi Graham,Thank you for taking the time to review your visit to Ultra Broadbeach! It's great to hear our staff were quick to fix any issues that came up quickly so you could enjoy your visit.We hope to see you again next time.Kind regards,Ultra Broadbeach

10/10 Excellent

Bronwen

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful apartment with amazing view. Felt like a home and the heated pool was a bonus for May. Great location, clean and wonderful service.
Stayed 3 nights in May 2023
Response from Ultra Broadbeach Resort on 10 May 2023
Hi Bronwen,We are so happy to hear you felt homely staying with us! We hope to see you again in the future.Kind regards,Ultra Broadbeach

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Love Love Love. We stayed in a 2-bedroom ocean view room and wow. Spacious, clean, stunning view. The room had everything we needed inc. deep bath, dryer, washing machine, great kitchen. The parking was easy and the spa, pool, sauna were all amazing. Highly recommend. We have no complaints except that we had to leave eventually...
Stayed 3 nights in May 2023
Response from Ultra Broadbeach Resort on 8 May 2023
Hi Karen,Thank you for visiting us! We are so happy to hear you had such a great stay with us and enjoyed all of our facilities.We look forward to seeing you again.Kind regards,Ultra

10/10 Excellent

Rick

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Apr 2023
Response from Ultra Broadbeach Resort on 15 May 2023
Hi Rick,Thank you for your 5 star rating, we are glad to hear you have enjoyed your stay.Kind regards,Ultra

10/10 Excellent

David

Liked: Cleanliness, room comfort
Ultra place to stay
Great place to stay. Close to pacific fair for shopping, Coles for goods and dozens of cafes and restaurants. Ultra is a quiet,clean and well managed apartment block. Views of Gold Coast and ocean are great to enjoy on private balcony
Stayed 8 nights in Mar 2023
Response from Ultra Broadbeach Resort on 11 Apr 2023
Hi David,Thank you for your review! We're glad you have enjoyed your stay with us and we can't wait to welcome you back.Kind regards,Ultra Broadbeach

10/10 Excellent

Joshua

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We arrived from Perth to the Gold Coast quite early and was able to check in at about 10.30am. The receptionist was lovely and the room was great and spacious. So true to the pictures and videos that are on the Ultra Website. We were also fortunate to have a late checkout. The staff were always welcoming too. I highly recommend this hotel to anyone who is wanting to go to the Gold Coast. My partner and I if we do go back to the Gold Coast will definitely be booking this hotel again. Will be recommending to family and friends too. Thank you 😊
Stayed 6 nights in Mar 2023
Response from Ultra Broadbeach Resort on 11 Apr 2023
Hi Joshua,Thank you for choosing to stay with us! We're so glad we could make your stay memorable and we can't wait to see you again in the future if you visit the Gold Coast again.Kind regards,Ultra Broadbeach

10/10 Excellent

Tegan

Travelled with family
Liked: Cleanliness, room comfort
Amazing hotel. Convenient and comfortable for us with a young family. Highly recommend
Stayed 6 nights in Mar 2023
Response from Ultra Broadbeach Resort on 21 Mar 2023
Hi Tegan,Thank you for your 10 star rating! We're happy to hear your family enjoyed their stay and we hope to see you again soon.Kind regards,Ultra Broadbeach

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel unit was very good pool and was spa great
Stayed 3 nights in Feb 2023
Response from Ultra Broadbeach Resort on 20 Feb 2023
Hi Chris,Thank you for your 5 star review! We're glad you enjoyed your stay with us at Ultra Broadbeach.We look forward to seeing you next time.Kind regards,Ultra Broadbeach

8/10 Good

Kirsty

Liked: Amenities, property conditions & facilities
Great views of the beach from our apartment. Lovely lap pool and gym.
Stayed 7 nights in Feb 2023
Response from Ultra Broadbeach Resort on 20 Feb 2023
Hi Kirsty,We're glad to hear you loved the views from your apartment and found the pool and gym to be up to standards!Hopefully we will see you again in the future.Kind regards,Ultra Broadbeach

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, tidy and quite spacious apartment. Excellent facilities especially the pool. Great location. Handy to beach and Pacific Fair. Would definitely stay again.
Response from Ultra Broadbeach Resort on 11 Jan 2023
Hi Michael,Thank you for such a great review, we greatly appreciate it. We hope to welcome you back soon.Kind regards

10/10 Excellent

Erin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Location, amenities, Pool and BBQ area were fantastic
Response from Ultra Broadbeach on 6 Dec 2022
Hi Erin, Thank you for a wonderful review, it is greatly appreciated! We hope to see you again soon.

10/10 Excellent

REBECCA

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful facilities, easy check in, tidy apartment and very central for our needs.
Stayed 3 nights in Oct 2022
Response from Ultra Broadbeach on 25 Oct 2022
Hi Rebecca,Thank you for the great review of your recent stay with us, it is always appreciated.

10/10 Excellent

Jo

Travelled with family
Liked: Cleanliness, room comfort
Want to go again!
Great place to stay - staff lovely - rooms beautiful - very happy with our choice
Stayed 3 nights in Sep 2022
Response from Ultra Broadbeach Resort on 17 Nov 2022
Hi Jo,Thank you for your great review.We are so pleased to read your stay was wonderful and can't wait to accommodate you again soon.Kind regards,

10/10 Excellent

Tanya

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
The hotel was fantastic. Great location, lovely pool, fantastic service. The room was perfect for our family, excellent facilities.
Stayed 8 nights in Sep 2022
Response from Ultra Broadbeach on 26 Sept 2022
Hi Tanya,Thank you for the great review of your recent stay with us, it is always appreciated!

10/10 Excellent

Dawn

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Aug 2022

10/10 Excellent

Joe

Liked: Cleanliness, room comfort
Fantastic Location,Well appointed ,spacious apartment,Only minor. Complaint there were no instructions on how to use TV ect Overall we had a great stay
Stayed 6 nights in Aug 2022
Response from Ultra Broadbeach on 8 Sept 2022
Hi Joe,Thank you for a great review, please don't hesitate to ask our friendly reception if there's anything you may need assistance with, if we have the pleasure of welcoming you back again soon.

10/10 Excellent

Graeme

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Modern and tidy property with a great outlook
Stayed 10 nights in Aug 2022
Response from Ultra Broadbeach on 19 Aug 2022
Hi Graeme, Thank you for the great review of your recent stay with us, it is always appreciated.Kind Regards

8/10 Good

James

Travelled with family and small children
Liked: Cleanliness, amenities
Ultra is in a great location, the facilities were clean and modern, the only thing that lets this place down is the age of the apartments. The furniture and walls had marks, the chrome in the sinks and basins were discoloured. The doors were hard to close, but overall the apartment was clean and had great views but just needed a bit of maintenance.
Stayed 7 nights in Jul 2022
Response from Ultra Broadbeach on 1 Aug 2022
Hi James, We're pleased to hear you enjoyed the location and facilities, however disappointed your stay didn't meet your expectations, this will be noted for maintenance. I hope that we are able to welcome you back again soon

6/10 Okay

Tracy

Travelled with family
Liked: Room comfort
Probably won't go back.
There is a large building site next door where high rise units are being built. We heard the work man each morning start at 6.20am. There were empty bottles under the lounge and bed (which weren't ours). The wifi was patchy. The car space allocated to our unit had another car in it for the entire duration of our stay. The location was handy but with so many options, we probably won't stay there again.
Stayed 4 nights in Jul 2022
Response from Ultra Broadbeach on 1 Aug 2022
Hi Tracy We are disappointed to read your stay did not meet your expectations, if there's anything we can do for you during your stay please don't hesitate to ask.

6/10 Okay

Sheryl

Travelled with family
Liked: Cleanliness, room comfort
Noisy and tired
Looking dated and smells old. A new apartment is being built right behind that workers start at 6.30am, not what you want on holiday!
Stayed 4 nights in Jul 2022
Response from Ultra Broadbeach on 1 Aug 2022
Hi Sheryl, Thank you for choosing to stay with us for your recent holiday to the Gold Coast. However unfortunate about the noise, thank you for your feedback and we hope to see you return again post construction next door.

10/10 Excellent

Anita

Travelled with family
Liked: Cleanliness, room comfort
Ultra Broadbeach
We were lucky enough to get an apartment on the 22nd floor so the views were amazing. The apartment was very clean, comfortable and the kitchen had all we needed. Beds were super comfy. Would recommend highly. Uber drivers found us easily.
Stayed 5 nights in Jul 2022
Response from Ultra Broadbeach on 1 Aug 2022
Hi Anita, We are delighted to hear your recent stay with us was enjoyable and we thank you for taking the time to provide this excellent recommendation, it is very appreciated. We're looking forward to your next visit!

10/10 Excellent

Katherine

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jul 2022

10/10 Excellent

Gollisa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable spacious and clean apartment with lovely ocean view
Stayed 4 nights in Jul 2022
Response from Ultra Broadbeach on 1 Aug 2022
Hi Gollisa, Thank you for your wonderful review and recommendation. We're thrilled you enjoyed the resort and we look forward to your next visit!

6/10 Okay

ying

Old accommodation, limited offer at room
Stayed 3 nights in Jun 2022
Response from Ultra Broadbeach on 27 June 2022
Hi Ying, Thank you for your feedback, We have noted and do hope that we can welcome you again in the near future. Kind regards, Ultra Broadbeach

8/10 Good

Jillian

Travelled with family
Liked: Cleanliness, room comfort
Great ocean views
Lovely apartments, fantastic ocean view, close to Pacific Fair and cafes. The pool area was fantastic! Only disappointing thing was the oven was quite dirty. Hopefully a one off, would stay again though.
Stayed 4 nights in May 2022
Response from Ultra Broadbeach on 25 May 2022
Hi Jillian Thank you for your wonderful review and recommendation. Knowing that you found the pool, room and views to be enjoyable is wonderful to hear. Looking forward to your next visit!

8/10 Good

Fiona

Travelled with family
Liked: Cleanliness
We enjoyed our stay and the property was wonderful
Stayed 3 nights in May 2022
Response from Ultra Broadbeach on 25 May 2022
Hi Fiona, We are delighted to hear your recent stay with us was enjoyable and we thank you for taking the time to provide this excellent recommendation, it is very appreciated. We're look forward to your next visit!

10/10 Excellent

Paul

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The property was well kept and in a convenient yet quite location we enjoyed staying there
Stayed 3 nights in May 2022
Response from Ultra Broadbeach on 12 May 2022
Hi Paul Thank you for the great review of your recent stay with us, it is always appreciated.

10/10 Excellent

Kirsty

Travelled with family
Liked: Cleanliness
Stayed 6 nights in Apr 2022
Response from Sandy on 7 May 2022
Hi Kirsty, Thank you for your review. We are very happy you enjoyed your stay with us. Hope to have you stay with us again soon. Kind regards, ULTRA Apartments

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
No issues. Very happy to stay again
Stayed 7 nights in Mar 2022
Response from Ultra on 24 Mar 2022
Thank you for taking the time to post this review we are so happy you enjoyed your stay and look forward to welcoming you back to Ultra Broadbeach at a later date.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Great place.
This is an excellent property brilliantly run. New, clean, easy walk to the beach and Pacific Fair. The parking garage has no exit signs. Pool area is great. The gym feels a bit dated. All in all excellent.
From the balcony
From the balcony
From the balcony
Stayed 2 nights in Feb 2022
Response from Ultra on 24 Mar 2022
Thank you for taking the time to write this review we are so happy you enjoyed your stay and thank you for your note re the exit signs (which we will discuss). We look forward to welcoming you back at a later date. Thank you

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jan 2022

10/10 Excellent

Wayne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great pool facility and friendly staff very courteous and helpful. Lovely gardens and surrounds. Clean, and a great location. Will not hesitate to return again to Ultra next visit to the Goldcoast.
Stayed 6 nights in Jan 2022
Response from Ultra Broadbeach on 4 Feb 2022
Hi Wayne, Thank you for your review. We are delighted to hear you found our staff to be very courteous and helpful as well as Ultra Broadbeach to be clean and have a great location. We look forward to welcoming you again soon. Kind regards, Ultra Broadbeach

10/10 Excellent

Tyren

Travelled with family
Liked: Cleanliness, room comfort
Excellent location and property
Great location, friendly staff, park and enjoy the stay.
Stayed 5 nights in Dec 2021
Response from Lindy Baxter - General Manager on 4 Jan 2022
Thank you for your review. Great to see you enjoyed your stay.

6/10 Okay

Paul

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
The whole of the unit wasnt available to us. One room was locked off. The tv, oven and stove were something from the 90s. The unit was horrible for the money we paid. The complex was great though.
Stayed 9 nights in Dec 2021
Response from Lindy Baxter - General Manager on 4 Jan 2022
The only apartment we have where the unit is partially closed off is our 1 bed. 1 Beds are sold as garden view. The particular room you stayed in is slightly different to the standard garden view but it did offer you a panoramic ocean view it still offered all the facilities that you would have had in the standard garden view. The building is 15 years old so the Miele kitchen appliances are a far call from the 90's. If I have any of this info incorrect please let me know as I do not actually receive a booking ref as to your review. Glad you enjoyed the property.

10/10 Excellent

Sue

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly efficient reception staff. Great views.Close to everything.Great lap pool. Would stay again.
Stayed 3 nights in Dec 2021
Response from Lindy Baxter - General Manager on 4 Jan 2022
Thanyou for your review.

8/10 Good

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 11 nights in Dec 2021