Outdoor pool

Reviews of Signature Waterfront Apartments

4.5 out of 5
Signature Waterfront Apartments
135 Lakelands Drive, Merrimac, QLD

Reviews

9.0

Wonderful

Rating 10 - Excellent. 76 out of 125 reviews" "
Rating 8 - Good. 38 out of 125 reviews" "
Rating 6 - Okay. 6 out of 125 reviews" "
Rating 4 - Poor. 2 out of 125 reviews" "
Rating 2 - Terrible. 3 out of 125 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Stayed 3 nights in Jan 2024
Response from Courtney & Team on 22 Jan 2024
Thank you for your 5 star review Michelle. We appreciate your time giving us a review & so pleased you had a great stay. We hope to see you again, take care, Tim & Courtney

10/10 Excellent

Alan

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
A lovely well looked after spacious apartment close to the golf course. Thank you
Stayed 1 night in Jan 2024
Response from Courtney & Team on 22 Jan 2024
Thank you for taking the time to review your recent stay Alan. We appreciate your comments & pleased you had a 5 star stay! We hope to see you again, take care, Tim & Courtney

10/10 Excellent

Daniel

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Courtney was very welcoming- stayed in a 2 Bedroom apartment on the 6th floor. Very clean and suited us perfectly, used the kitchen for breakfast only. Heaps of storage and the washer/dryer got well used. Location is handy, 20 mins and you are at Broadbeach or 10 to Robina Town Centre. Definitely will stay again if back on the coast.
Stayed 7 nights in Dec 2023
Response from Courtney & Team on 2 Jan 2024
Thank you Daniel for your incredible review. We are so pleased you found us in a perfect location, central, well equipped and very clean! Winning! We hope to see you again.

10/10 Excellent

Hayley

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We love staying at Signature waterfront apartments! It is close to everything we need without being in the hustle and bustle!
Stayed 2 nights in Jul 2023
Response from Courtney & Tim on 31 July 2023
Thank you Hayley, it is wonderful to hear you had a great stay. We are so lucky to have guests that appreciate our property, beautiful surroundings & central location. See you again, Courtney & Tim.

8/10 Good

Isaac

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, very peaceful and lovely view. Could use a few basics, eg a sharp knife, tea towels. Overall a great place to stay.
Stayed 8 nights in Apr 2023

10/10 Excellent

Gerard

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable.great views. The pool and gym were great.
Response from Manager on 27 Feb 2023
Thanks for taking your time to post a review. . We are so happy to hear that you enjoyed your time at Signature Waterfront Apart

6/10 Okay

Christian

Travelled with family, Travelled with family and small children
Liked: Amenities
The unit wasn’t clean. Cobwebs on the walls. Dusty couch and floor. Full of older people that live there. We felt like we were walking on eggshells the whole time, trying to be quiet.

8/10 Good

sue

Travelled with family
Liked: Cleanliness, room comfort
Lovely apartment however not really near any shops or anything best to have a car
Stayed 4 nights in Nov 2022

10/10 Excellent

Cyrus

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Was unclear what tower it was in. Lovely spot would stay again. Guests said mattresses were not the best quality but overall a great spot.
Stayed 1 night in Oct 2022
Response from Reception on 31 Oct 2022
Hi Cyrus, Thank you for telling us about your recent stay.Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!

10/10 Excellent

Meegan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved the apartment. Wish I could have stayed longer. Friendly service.
Stayed 1 night in Oct 2022
Response from Reception on 31 Oct 2022
Hello Megan, Thank you for taking the time to post a review of our property. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!

8/10 Good

Ashleigh

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

8/10 Good

Stacey

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Signature waterfront apartments is a beautiful place to stay, it’s quiet and picturesque, parking is good, rooms could do with a bit of an upgrade but certainly comfortable and efficient. We had everything we needed for a 12 night stay. Brian was very kind and told us everything we need to know. We were upgraded to the top floor so had a beautiful view of the lake and golf course and mountains beyond that. We will be bookmarking this property and will definitely be back. Thanks for having us!
Stayed 12 nights in Jun 2022

6/10 Okay

Danielle

Travelled with family
Disliked: Cleanliness
Stayed 2 nights in Jun 2022
Response from Reception Team on 6 July 2022
Thanks Danielle for taking your time to write a review. Your feedback is appreciated and valued. While I wish, you had a better experience, it is feedback like this that we learn from and use to improve. If there is anything you can do please don't hesitate in contact us.

10/10 Excellent

Courtney

Liked: Amenities, property conditions & facilities
Stayed 1 night in Apr 2022

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, room comfort
Great place to stay. Good view of gold course and waterway
Stayed 1 night in Jan 2022

8/10 Good

Sandra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Large apartment. Great view. Friendly staff.
Stayed 2 nights in Sep 2021
Response from David on 15 Sept 2021
Thanks Sandra for taking the time to leave a review. We are pleased you enjoyed your stay.

2/10 Terrible

Verified traveller

Travelled with family and small children, Business traveller
Disliked: Amenities, property conditions & facilities
No air-conditioning in any of the rooms, it was broken before we arrived and they didn't let us know before moving in. No allocated car park, had to wait for the manager to move their car then use it. No hand wash in either if the toilets-during covid?? Manager tried to argue about these issues and has not offered any resolution!
Stayed 2 nights in Mar 2021

8/10 Good

Craig, Nhulunbuy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and helpful staff. Nice views and a quiet place.
Stayed 1 night in Dec 2020

8/10 Good

Tam, Australia

Travelled with family and small children
Liked: Amenities
We have stayed at the apartments twice now, first time was lovely, the apartment was very clean and well looked after. This time, the apartment wasn’t as nice, needs painting and furniture is wearing. If we had the first apartment again it would have been lovely. Overall, nice complex.
Stayed 5 nights in Sep 2020
Response from Vanessa on 30 Sept 2020
Thanks for your review. I checked your last time here and you were in unit 173 is in a different building and new layout. Next time just let us know about your preference. Always a pleasure.

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, amenities
The unit was spacious and lovely. The mountain views from the unit were so relaxing and beautiful. Uniit was clean and staff were friendly and helpful. Manager Brian was great.
Stayed 3 nights in Jul 2020
Response from David on 15 July 2020
Hi Karen, Pleased you had a great time and we appreciate the review. Hope to see you in the future.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They are very helpful as will bend over backwards so you enjoy your stay
Stayed 1 night in Nov 2019
Response from manager on 4 Dec 2019
Thank you so much. We try to be as helpful as we can.And we are so glad that you enjoyed your stay with us.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager, Brian was so helpful and friendly as were the other staff members.
Stayed 7 nights in Jul 2019
Response from Manager on 5 Aug 2019
Thank you so much . We hope to see you again soon

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2019
Response from manager on 25 July 2019
Thank you so much !

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were running an event at the adjoining golf club and wanted accommodation close by. This apartment was very convenient and the management were incredibly accommodating. There are not many restaurants close but it isn't far into Broadbeach for variety. Apartment has a lovely outlook and was large and clean
Stayed 1 night in May 2019
Response from Manager on 7 July 2019
thank you so much for the wonderful review . We look forward to seeing you again soon

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This apartment was as good as being at (a nice, huge) home. Really serene, well equipped, and very friendly Manager on check in. We'd stay here again as a great escape from the hustle and bustle of the coast. The apartment was a welcome respite from busy, busy days. If you have a car it's a short drive to Broadbeach (good restaurants and Pacific Fair, a really nice mall and dining area), other suburbs up and down the coast, and all the theme parks. And it's a reasonable Uber fare into Southport. Also really easy to navigate to from the M1 (the main motorway from Brisbane) when you're new in the area (literally one turn once off the motorway). Brian, the Manager, as also very helpful helping us find the nearest supermarkets (there are several) so we could stock up on breakfast supplies. You could easily cook / prepare all your meals here if you wanted to. We'd happily return on a future visit to the Gold Coast and recommend to anyone wanting an apartment in the area.
Stayed 7 nights in Apr 2019
Response from manager on 7 May 2019
Thank you for your wonderful review . We are so glad that you enjoyed your stay with us and we hope to see you again soon

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place recommend would stay again. Thanks guys
Stayed 2 nights in Mar 2019
Response from manager on 7 May 2019
Thank you so much ! We hope you will stay with us again soon.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location was great but insufficient cutlery, glasses etc, some poor quality furniture and mish mash of cooking utensils etc.. Manager Brian was great though.
Stayed 23 nights in Feb 2019
Response from Manager on 28 Mar 2019
Thank you for your review. We will be sure to rectify this problem.

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great accommodation choice.
A most enjoyable stay. Great location. Wonderful views. We will be back.
Stayed 7 nights in Mar 2019
Response from Manager on 28 Mar 2019
Thank you for your excellent review . We look forward to seeing you again

8/10 Good

K N

Liked: Staff & service, property conditions & facilities, room comfort
Comfortable repeat stay
Brian, the manager was helpful. You need a car if you have a family. Bus is available but hourly only. Limited Wifi data was a pain, especially with more than one user.
Stayed 7 nights in Jan 2019
Response from manager on 7 Feb 2019
Thank you for your review.

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Jan 2019
Response from Manager on 29 Jan 2019
Thank you so much

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean apartment. Nice view over the Lakelands golf course. Location was quiet, a car is essential. Some parking spots are quite narrow, the receptionist kindly changed our parking spot to a more convenient one. Only issue were the beds. They were all very hard and uncomfortable.
Stayed 7 nights in Jan 2019
Response from manager on 29 Jan 2019
Thank you for your review.Yes unfortunatley some car parks are quite narrow but we do our best to try to move peoples car parks if it is a problem. Thank you for letting us know about the beds , we will take note. We look forward to seeing you again

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property, good location for our needs, very friendly manager who communicated well. Wish we could have stayed longer
Stayed 1 night in Jan 2019
Response from Manager on 21 Jan 2019
Thank you so much for your review. We are so glad that you enjoyed your time with us and hope to see you again soon.

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
loved it
this place was so nice, great views and not noisy like Surfers Paradise. can't wait to stay again
Stayed 1 night in Jan 2019
Response from Manager on 15 Jan 2019
Thank you so much for your review . It is quiet here. We hope to see you again soon

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Dec 2018
Response from manager on 3 Jan 2019
Thank you so much . We are so glad that you enjoyed your stay with us .

8/10 Good

JOLITA

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 10 nights in Dec 2018
Response from manager on 3 Jan 2019
Thank you so much. We are glad you had an enjoyable stay

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Dec 2018
Response from manager on 3 Jan 2019
Thank you so much . We hope to see you again soon

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice apartment, like the view, we will come back next year!
Stayed 9 nights in Dec 2018
Response from Jenny on 18 Dec 2018
Thank you so much ! We look forward to seeing you again

10/10 Excellent

Claris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic view and comfortable stay.
It was my second visit to this accommodation after 8 years later. It is surrounded by a golf club and fancy houses, so really safe to stay and pleasant. All theme parks are within 20mins drive distance. I prefer staying in here rather than near surfers paradise. Quite good rates they offer. But you should have your rental car to drive here and there. :) Manager was super friendly. I will visit again.
Stayed 4 nights in Nov 2018
Response from jenny on 4 Dec 2018
Thank you so much for your kind review. We are so glad that you enjoyed your stay and hope to see you again soon.

10/10 Excellent

Mike&Tracey, NZ

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Signature Waterfront Apartments for 14 nights. The apartment was fantastic. Very comfortable & spacious. Apartment had everything that we needed. Full size kitchen, walk in wardrobes. Both bedrooms were very spacious & the beds were very comfortable. Amazing views. Would love to stay again.
Stayed 14 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good quiet location, away from hustle and bustle of Broadbeach
Stayed 8 nights in Nov 2018
Response from Jenny on 4 Dec 2018
Thank you for your review . It certainly is much quieter here.:)

10/10 Excellent

John, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lakeside retreat only 10 minutes from Broadbeach
Great location a short distance away from the hustle and bustle of Broadbeach & Surfers with views from the coast to the hinterland. Friendly welcome at check in, well presented apartment, great balcony, comfy bed and all you would expect in a quality apartment.
Stayed 4 nights in Oct 2018
Response from Jenny on 7 Nov 2018
Thank you fro your wonderful review. We are so glad that you enjoyed your stay with us and hope to see you again soon.

10/10 Excellent

Tony, Gold Coast

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, modern and well appointed. Perfect base for a nearby wedding, enough room for quiet gatherings and preparations. Staff were extremely accomodating and assisted with any requests with good humour and understanding.
Stayed 2 nights in Oct 2018
Response from Jenny on 7 Nov 2018
Thank you for your excellent review. WE are so glad that you enjoyed your time with us and hope we see you again soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bbeautiful apartment and beautiful location would defiantly stay again!
Stayed 7 nights in Oct 2018
Response from SWA on 31 Oct 2018
Thank you so much fro the wonderful review . We hope to se you again. Jenny

8/10 Good

Brad, Gorokan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and spacious apartment with excellent views of the city and neighbouring golf course
Stayed 7 nights in Oct 2018
Response from Signature Waterfront on 25 Oct 2018
Thank you so much Brad We look forward to seeing you again

10/10 Excellent

Chrissy, Auckland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great apartment size, modern design, clean, nice and quiet location.
Stayed 4 nights in Oct 2018
Response from Signbature Waterfront Apartments on 25 Oct 2018
Thanks so much Chrissy. Wew look forward to seeing you again

8/10 Good

Priscilla

Liked: Property conditions & facilities, room comfort
Stayed 8 nights in Oct 2018
Response from signature Waterfront on 25 Oct 2018
Thank you so much . We look forward to seeing you again

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Three thumbs up
Great place although improved free wi-fi would be expected
Stayed 8 nights in Sep 2018
Response from jenny on 15 Oct 2018
Thank you so much fro your review . Yes we are working on the wifi.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious
Spacious, beautiful views of golf course, quiet, safe location.
Stayed 3 nights in Sep 2018
Response from John on 30 Sept 2018
Cheer for the review!

8/10 Good

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay just needs better Wifi!
Stayed 7 nights in Sep 2018
Response from John on 27 Sept 2018
Thanks for taking the time to review!

10/10 Excellent

John, Timaru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and peaceful place to stay. Great outlook over lake and golf course. All amenities well catered for. Only 10 mins drive to SP and close to motorway for theme parks. Rent a car and enjoy.
Stayed 9 nights in Sep 2018
Response from John on 19 Sept 2018
Appreciated!