Outdoor pool

Reviews of Crystal Beachfront Apartments

3.5 out of 5
Crystal Beachfront Apartments
329 Golden Four Drive, Tugun, QLD

Reviews

8.4

Very good

Rating 10 - Excellent. 51 out of 115 reviews" "
Rating 8 - Good. 40 out of 115 reviews" "
Rating 6 - Okay. 17 out of 115 reviews" "
Rating 4 - Poor. 5 out of 115 reviews" "
Rating 2 - Terrible. 2 out of 115 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Ramadan

Liked: Cleanliness, property conditions & facilities
Good choice for family and relaxing time 👍
Stayed 3 nights in Jan 2024

10/10 Excellent

Josh, Rutherford

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff were awesome, great communication and friendly. Property amenities were looked after and easy to use/access. The beach front view is spectacular. Will definitely be back
Stayed 3 nights in Jan 2024

10/10 Excellent

Allison

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great stay, safe and convenient. Easy access to parking and a great beach view
Stayed 2 nights in Nov 2023
Response from suzy on 14 Nov 2023
AllisonThanks for taking the time to review, we are glad you enjoyed your stay, beautiful spot isn't it!Crystal beachfront apartments

6/10 Okay

Kate

Disliked: Property conditions & facilities
Apartment is dire need of a facelift. It’s old and tired. It was, however, clean and well appointed
Stayed 3 nights in Oct 2023
Response from suzy on 28 Oct 2023
Hi KateWe are always trying to upgrade our units, however the unit where you were has only the bathrooms to renovate. We didn't appreciate the messy way you left the apartment in. Thanks for your reviewCbeach

8/10 Good

Kevin

Travelled with family
Liked: Amenities, property conditions & facilities
The property is perfectly placed near the airport so very easy for those early morning flights. The floors could do with a good clean
Stayed 2 nights in Sep 2023
Response from suzy on 28 Oct 2023
Thanks for your review Kevin, I will locate where you were and make sure to check the floors. Cbeach

10/10 Excellent

kritan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Close to beach, kids loved it.
Stayed 3 nights in Sep 2023
Response from suzy on 28 Oct 2023
Thanks for your review, we are glad you enjoyed your stay with us Cbeach

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, amenities
Great location and very clean. Great for walking and riding. Grounds clean, BBQ easy to use. Unit well equiped re utencils etc. Staff friendly and very helpful.
Stayed 4 nights in Jun 2023

8/10 Good

Caroline

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic views, very quiet, even though it backs onto a major road. Property a bit dated but the price was right so cant complain really. Will happily stay tgere again. The beaches are wonderful.. Sue was very accommodating.
Stayed 2 nights in Jun 2023

8/10 Good

Susan

Liked: Cleanliness, room comfort
What a view!
We enjoyed our stay at Crystal Beachfront Apartments. The view was amazing and it was a joy to wake up to glorious sunrises. The managers are wonderful and nothing was too much trouble.
Stayed 6 nights in Jun 2023

10/10 Excellent

Melinda

Travelled with group
Liked: Cleanliness, amenities
Lovely spot right on the beach. Easy walk to shops, clubs, dining etc. Friendly and helpful hosts. Unit could do with a bit of a reno, but clean and comfortable.
Stayed 2 nights in May 2023

10/10 Excellent

Sally

Travelled with group
Liked: Cleanliness, property conditions & facilities
Lovely beach front, quiet location. Excellent apartment. Fresh, new decor, clean, and well privisioned. Friendly and helpful staff. Thank you for a perfect stay
Stayed 2 nights in May 2023

10/10 Excellent

Elise

Liked: Cleanliness, amenities
Great stay all round, we’ll be back thank you!
Stayed 2 nights in Apr 2023

8/10 Good

Chrystal

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, Curumbin wildlife sanctuary not too far, Marias pizza up the road was great. Beach view and access from the room was amazing. Bathrooms are a bit tired and run down, but kitchen was fully equiped, and i loved being able to walk down to the beach for a swim. If you are after a resort, this isn't the place for you, but if you are just after a home base for somewhere to sleep and cook breakfast before a day on the beach, it's perfect. Airport is a little noisy, but there is a curfew. Staff were all very polite.
Stayed 2 nights in Apr 2023

10/10 Excellent

Zaneta

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The location was amazing. So close to the beach that we didn't wear shoes for 4 days! Planes are a bit noisy but luckily it isn't super busy airport. If you're picky you will see some rust and stuff everywhere inside but that didn't bother us too much as the proximity to the beach was amazing and apartment was pretty big which was great.
Stayed 3 nights in Mar 2023

8/10 Good

Matthew

Travelled with family and small children
Disliked: Property conditions & facilities
The area and view was amazing the property needed maintenance and up keep. There was no air conditioning which made apartment very hot during summer months.
Stayed 2 nights in Feb 2023

8/10 Good

Alysha

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great location! Apartment was clean but could do with an update. Pool and bbq areas were great!

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed for two nights on third floor. Great view from balcony overlooking the beach and the pool / spar was fintastic
Stayed 2 nights in Nov 2022

10/10 Excellent

Raelene

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, right on the beach! Lovely pool and hot tub!
Stayed 2 nights in Oct 2022
Response from Crystal on 18 Oct 2022
Thanks for your review, we look forward to seeing you again at the ocean!

10/10 Excellent

Alicia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was such a beautiful place to stay right on the beach it was amazing
Stayed 1 night in Jun 2022
Response from CB on 26 June 2022
Hi Alicia So happy you enjoyed your time! .Thanks Cbeachfront

10/10 Excellent

Lorelle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic beachfront location with direct access to the beach.
Stayed 2 nights in Sep 2021
Response from timfalloon on 13 Sept 2021
We are so happy you enjoyed your stay Lorelle! Thanks for the review. The team at Crystal Beach

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The management (Sue and Tim) were amazing. Sue in particular was very accomodating and flexible with our bookings because of the covid situation and the lockdown. Could not have been more helpful! Gorgeous views. Good apartments (little bit tired but no issues). Smack bang on the beach. I’d stay there again for sure.
Stayed 4 nights in Jun 2021
Response from CB on 13 July 2021
Thank you! A pleasure having you as guests. Some of our apartments are in need of a facelift, they are all privately owned and we are encouraging owners to upgrade. see you again at Crystal Beach

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Amenities, property conditions & facilities
We just love the location. Direct access onto the beautiful beach. No roads to cross. Everything we need is nearby. Wonderful place for a relaxing break.
Stayed 5 nights in Apr 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It’s our second time staying here and wow what a location! The property is very clean and had everything we needed.
Stayed 7 nights in Feb 2021

6/10 Okay

copes, Melbourne

Travelled with family, Business traveller
Liked: Cleanliness, amenities
Gardens, pool area well kept, Privacy Minimal on balcony.
Stayed 10 nights in Jun 2020

10/10 Excellent

Grant, Brisbane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was unbelievable, we felt like we were right on the beach. Amazing!
Stayed 2 nights in Mar 2020

6/10 Okay

Verified traveller

Stayed 7 nights in Feb 2020

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
It is a great position but unfortunately the unit we were given should never have been rented out. Half of the chairs were in a dangerous condition, cupboard doors were coming off, showers were not properly cleaned, the manager didn’t seem to care less. If our unit had been in a satisfactory condition we would have been very happy.
Stayed 7 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Amenities, property conditions & facilities
The main thing i didnt like there was a lot of dust around pipes and wooden blinds and fans other than that really liked the place and will be back
Stayed 7 nights in Jul 2019

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Amenities
The property was perfectly located on the beach with lovely sea views. Felt the unit itself was a little tired but general cleanliness was good, apart from sugar left on the bench from previousn tennants causing an ant problem. Management staff friendly and obliging.
Stayed 4 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Fantastic location & family friendly
Loved our ocean views & access to the beach. Tugun is a great spot on the coast. Ideal for families. Pool, BBQ & gardens are well looked after. Some slight issues with our unit but we were able to relax & enjoy.
Stayed 7 nights in Dec 2017
Response from Sally on 5 Jan 2018
Thank you for your great review. We are aware that some of the units are in need of makeovers and we are in the process of trying to get the owners to make this happen. Thank you for staying with us and we hope to see you again in the near future Regards Sally

8/10 Good

Shell, Geelong

Liked: Staff & service, property conditions & facilities, room comfort
Great location on the beach, close to the airport
Great value for money in a two bedroom unit, right beside the beach. Unit was neat, spacious and well fitted out, with great outdoor space. The complex was quiet, with great communal spaces including lovely clean bbqs, plenty of seating, pool and little heated outdoor spa. Great for couples or families. Helpful, friendly staff. Love this southern part of the Gold Coast, where the beach is quieter. Location is between two patrolled beaches.Walking distance to Tugun village which has everything you need.
Stayed 6 nights in Nov 2017
Response from sally on 3 Dec 2017
Thankyou so much for your great review. We hope to see you again in the near future Regards Sally

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely!
We had room 38. Apartment was clean and comfortable. The view was amazing! Will definitely stay again
Stayed 7 nights in Aug 2017

8/10 Good

Maree, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No lift, position good close to beach
3 flights of stairs exhausting, no downstairs toilet but otherwise good views and close to beach. Floor tiles cold at night.
Stayed 4 nights in Aug 2017

8/10 Good

Helen, WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel on the beachfront
Just spent a week at Chrystal Beach Apartments and had a great time. Rooms are comfortable with all you need to self cater. Views are fantastic too.
Balcony views
Kitchen view
Stayed 7 nights in Aug 2017

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Nice and spacious apartment on the beach.
Our family loved the large 2 bedroom apartment with 2 bathrooms and large balcony! The kitchen had everything we needed (although a pair of scissors would have been handy :-) ), but unfortunately hand towels and face flannels were not provided (for kitchen and bathrooms). Having a washing machine and dryer was a bonus too. And the mattress and pillows were comfortable! The parking spot in the secure garage in the basement was fantastic, as was the pool, Jacuzzi and location beside the unpatrolled beach. The biggest downside to this place was that it is under the flightpath, with planes starting to fly from 6am until 11pm (only a few each hour as it is a fairly small airport, but enough to wake you up in the morning). The standard of cleanliness was acceptable, but could have been better. The ceiling had many dust-covered cobwebs and various higher surfaces (for example the top of fridge, washing machine, kitchen cupboard doors, etc.) could have had a better wipe-down. Just be aware that if you are visiting the theme-parks that it is an easy 30-minute drive to get there, but on our return we were stuck in traffic every day from 3pm onwards on the busy M1 and other routes as well. But overall I would certainly choose this place again for our family with primary school aged kids and can recommend to anyone (with or without kids of any age) if you are happy to put up with the noise of the planes.
Stayed 6 nights in Jul 2017

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chrystal Beach stay
We had a very relaxing holiday made even better by the live in Managers great people couldnt do enough for us we had a 3 bedroom unit very roomy and perfect for a family holiday with veiws to live in our memories for a long time to come will definately be holidaying there again and would recommend it to any one secure parking was a big plus to us as well and the convieniance of taking a few minutes to be in the beach and to top it off only a brief walk along the beach to the shops loved the whole family thoroughly enjoyed their stay
Stayed 5 nights in Jun 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was totally spot on.....perfect place to stay

8/10 Good

Matt, Sunshine Coast

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right on the beach. Great location ocean views.
A great family break right on the beach. A quieter part of the Gold Coast but only a stones throw from Coolangatta and Burleigh Heads. great spot for families. Staff friendly and happy to assist. Highly recommended. Ocean Views to wake up to each morning!!!

8/10 Good

Tess, Sydney

Liked: Staff & service
Disliked: Cleanliness, room comfort
Great location
The hotel is in a great location and the fellow guests and apartment owners were relaxed and friendly. Due to a late check in we did not meet the staff at all but we were not bothered by anyone and clear instructions were left for us resulting in hassle free accommodation. However the apartment was in need of a major refurbishment. The carpet was old and stained in places, the curtains in the master bedroom were old and very dirty, kitchen cupboard doors were broken, the balcony doors were very difficult to open and close, the enamel was coming off the bath surface, dripping taps could not be fully turned off and the TV was small and grainy. Despite this the kids had a great time due to location, pool and spa and wonderful guests leading to a relaxing fun time.

6/10 Okay

jess, melbourne

Liked: Cleanliness, staff & service, room comfort
nice hotel, local to shops and restaurants
Only downside was having no lift, difficult to get luggage up and down easily. Otherwise quite and clean and lovely views from "ocean view" rooms.

10/10 Excellent

Kylie, Adelaide, South Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome location with the beach at your doorstep
We loved sitting on the deck watching the whales go by. Located right on the beach. Great for kids/families. Apartment was spacious, clean and had everything we needed. Kids loved the pool which was conveniently centrally located.

10/10 Excellent

Andrew, kyneton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and right on the beach
It was awesome staying there... we were right on the beach and the kids just loved it

8/10 Good

Rick, moonta

Liked: Cleanliness, property conditions & facilities, room comfort
Good Location Good facilities for six people
Good Location Comfort for six Beachfront Downside no lift Clean

8/10 Good

Jess

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice room and facilities. Located right on the beach. Unfortunately, the window blinds did not cover entirely and the outside night lights were very bright making it difficult to sleep.

4/10 Poor

Jo, Victoria

Liked: Staff & service
Disliked: Cleanliness, room comfort
Needs a good clean
Apartment was in a great location however this is the only positive. The apartment was grotty. The shower base was filithy dirty, the tap hadn't been cleaned from the residents before us (toothpaste resisue all over tap), kitchen cooktop buttons were filthy. Tiled floor was greasy and some kitchen utensils had food caked on them. A door inside was hanging on by one hinge (massive safety issue)! Decor was okay but couch needed urgent upgrading as did the beds (all very uncomfortable). Overall, very disappointed with our apartment/stay. Couldn't recommend it based on our time there.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worth it
The best part about the apartment was that you could walk straight down to the beach. We couldn't enjoy the sea breeze because the majority of the people that live or holiday there were smoking. The apartment was not very clean. A plug in heater was not enough to keep us warm during the night. We won't be staying here again.

10/10 Excellent

Lynette, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful weekend
The sun was shining when we arrived and the rooms were perfect. Clean and welcoming. Couldn't have wished for more.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Good location on the beach but infested with bugs.
Unfortunately when we got into our room it was infested with hundreds of small fruit flies. To the managers credit they resolved the issue satisfactorily and we ended up having a nice stay. We were staying up on the third floor which meant a lot of stairs to negotiate as there are no lifts. The hotel itself is in good condition and is perfectly located right on Tugun beach.