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Reviews of Chevron Renaissance- Luxury Resort in the heart of Surfers Paradise

Chevron Renaissance- Luxury Resort in the heart of Surfers Paradise
Surfers Paradise, QLD

Reviews

9.8

Exceptional

Rating 10 - Excellent. 190 out of 219 reviews" "
Rating 8 - Good. 28 out of 219 reviews" "
Rating 6 - Okay. 1 out of 219 reviews" "
Rating 4 - Poor. 0 out of 219 reviews" "
Rating 2 - Terrible. 0 out of 219 reviews" "

9.6/10

Cleanliness

9.4/10

Amenities

9.8/10

Property conditions & facilities

Reviews

8/10 Good

Richard H.

Liked: Cleanliness
Great
Overall the communication was great. Perfect location. Kids loved the pool
Stayed 5 nights in Apr 2024
Response from VrboOwner on 24 Apr 2024
Thank you for your Review Richards.

10/10 Excellent

Shane B.

Liked: Cleanliness
Oasis in paradise
Property was clean well presented, the host has thought of everything. Beutiful location and walking distance to everything you need. A perfect place to relax and unwind.
Stayed 4 nights in Apr 2024
Response from VrboOwner on 10 Apr 2024
Thank you Shane for your review, so happy that you all enjoyed your holiday Cheers Sandra

10/10 Excellent

John B.

Liked: Cleanliness
Amazing Apartment
Absolutely will stay here again. Location Excellent , shoppung, restaurants,amenities.
Stayed 4 nights in Mar 2024
Response from VrboOwner on 8 Apr 2024
Thank you John for your comments. Hoping your travels back home on the Cruise was great. Cheers Sandra

10/10 Excellent

Lyn P.

Liked: Cleanliness
Great location
A great apartment in a central location with lovely views. Everything we needed for a comfortable stay was provided. Finding the parking spot was a bit tricky, perhaps the map in the apartment booklet should be included in the hosts arrival instructions. We would stay there again.
Stayed 4 nights in Mar 2024
Response from VrboOwner on 19 Mar 2024
Thank you Lyn for your great review - look forward to hearing from you in the near future. Cheers Sandra

10/10 Excellent

Michelle O.

Liked: Cleanliness
Amazing
We really enjoyed our stay here. Perfect location central to all. Apartment was super lovely everything we needed was there. Sandra was amazing for communication. We definitely be coming back to stay😊 A ++++
Stayed 5 nights in Mar 2024
Response from VrboOwner on 19 Mar 2024
Thank you Michelle for your great review. So happy that you enjoyed our Apartment and had a great holiday. Look forward to hearing from you in the near future. Cheers Sandra

10/10 Excellent

Lesa S.

Liked: Cleanliness
Sisters get away
Awsome
Stayed 7 nights in Feb 2024

10/10 Excellent

Kieran H.

Liked: Cleanliness
Great Family Holiday
Very happy with everything about the unit, Great Location, kids had an fantastic time.
Stayed 10 nights in Jan 2024
Response from VrboOwner on 14 Feb 2024
Hi Kieran - so happy to hear that you had a good holiday and you enjoyed staying in our Unit. Look forward to hearing from you in the near future. Cheers Sandra

10/10 Excellent

Joe A.

Liked: Cleanliness
Excellent stay
Very clean and central location.
Stayed 5 nights in Jan 2024

10/10 Excellent

Bernadette T.

Liked: Cleanliness
Geeat facility and location
Thoroughly enjoyed our stay
Stayed 4 nights in Jan 2024

10/10 Excellent

Lauren W.

Liked: Cleanliness
Excellent
Great apartment will definitely be coming back awsome location close to heaps of shops and the beach
Stayed 7 nights in Dec 2023
Response from VrboOwner on 10 Jan 2024
Thank you Lauren for leaving a review of our Apartment. I am so happy you have enjoyed the Apartment and Resort - looking forward to hearing from you in the near future. Cheers Sandra

10/10 Excellent

Melita M.

Liked: Cleanliness
Great Stay
Great place, close to everything, Sandra was always very communicative and contactable. Property agents where easy to deal with and everything went very smoothly. Recommend to anyone wanting a holiday in Surfers.
Stayed 5 nights in Dec 2023
Response from VrboOwner on 14 Dec 2023
Thank you Melita for your great review. I am so happy that you enjoyed your stay in our Unit. Looking forward to hearing from you in the near future . Cheers Sandra

10/10 Excellent

Faina K.

Liked: Cleanliness
Excellent
Very clean ,in kitchen everything you need,perfect location, excellent position.We have wonderful time and planing come back.
Stayed 13 nights in Nov 2023

10/10 Excellent

Daniel M.

Liked: Cleanliness
Amazing Property!!
The property is even better than the photos. The family loved our time at Sandra's apartment. This was our 2nd time booking the property as we loved it so much last year.The facilities are excellent and the views from the balcony are fantastic. Awesome central location right in the heart of Surfer's. Do yourself a favor and book it!!
Stayed 6 nights in Oct 2023
Response from VrboOwner on 31 Oct 2023
Hi Daniel - thank you so much for your great review - it is very satisfying that you appreciated all the hard work that my husband and I do to try and make our Guests feel that it is a home away from home. Look forward to hearing from you in the future. Cheers Sandra

10/10 Excellent

Betsy P.

Liked: Cleanliness
Highly recommend
This apartment was great to stay in. Pools were really good and catered to all ages. Excellent and easy location.
Stayed 5 nights in Oct 2023
Response from VrboOwner on 9 Oct 2023
Hi Betsy- so happy you enjoyed your holiday and our Unit in Surfers. Cheers Sandra

10/10 Excellent

Dave G.

Liked: Cleanliness
Could notbask for a better place to stay!!
The aparrtment is fantastic!! Great views, all facilities you could possibly ask for and a fantastic central location!!
Stayed 7 nights in Sep 2023
Response from VrboOwner on 3 Oct 2023
Hi Dave- thank you for your great review of our Unit. I am so happy that you and the Family enjoyed your holiday. Hoping to hear from you in the near future. Cheers Sandra

10/10 Excellent

Brady O.

Liked: Cleanliness
Great Accomodation
Very clean appartment and a nice overall facility
Stayed 7 nights in Sep 2023

10/10 Excellent

Rhiannon S.

Liked: Cleanliness
Amazing place to getaway
We absolutely loved staying here! Amazing little apartment, very well set up. Thankyou for a wonder place to stay while we enjoyed the Gold Coast! We will definitely be back next time we visit the Gold Coast! Thank you Sandra!
Stayed 14 nights in Jul 2023
Response from VrboOwner on 23 Aug 2023
Thank you Rhiannon for your wonderful review- Look forward to hearing from you in the future. Cheers Sandra

10/10 Excellent

Gavin M.

Liked: Cleanliness
Another wonderful stay!
We've been staying at this apartment for our annual trip to visit friends and family for a couple of years now. Always a wonderful experience and we look to many more stays here in future. Perfect location, beautiful apartment - a total home away from home.
Stayed 9 nights in Jul 2023
Response from VrboOwner on 23 Aug 2023
Hi Gavin, so happy you had a wonderful holiday, and that you still enjoy staying in our Apartment. Cheers Sandra

10/10 Excellent

Tracy N.

Liked: Cleanliness
Perfection
Absolutely loved our stay I think it will become my new home away from home 😊 Sandra has everything covered and the apartment is so welcoming and cosy previously we only stayed in tower 2 but the ease and convenience of getting to the chevron shopping facilities we weren't inconvenienced at all. The room perfect the check in process absolutely smooth and had a very enjoyable holiday will be back for sure 😊 xx
Stayed 8 nights in Jul 2023

10/10 Excellent

Scott T.

Liked: Cleanliness
Great location
Perfect location to stay a close walk to everything you need the large pool area with sandy beach is idea for small children a very relaxing stay. The room was clean and tidy and had everything you needed even the small thoughtful things like board games and sand toys for the pool area.Will be back again with friends.
Stayed 3 nights in Jul 2023
Response from VrboOwner on 23 Aug 2023
Thank you Scott for your wonderful review of our Unit. Looking forward to hearing from you in the near future. Cheers Sandra

8/10 Good

Al W.

Good Choice
The double bed bed sheet was not changed/washed. The shower was only good for washing hair only, I couldn't feel the water from my chest down. Other than those two, this is a very good place to stay.
Stayed 5 nights in Jul 2023
Response from VrboOwner on 23 Aug 2023
Hi Al- happy you enjoyed the Unit, and that you had a good holiday, looking forward to speaking to you soon. With the matter of the sheets not being changed - all linen and towels are changed on the 5th day - as this is a self contained Unit, and not a daily serviced Unit . Cheers Sandra

10/10 Excellent

Debbie M.

Liked: Cleanliness
Good
Would stay again
Stayed 8 nights in Jun 2023
Response from VrboOwner on 23 Aug 2023
Hi Debbie, so happy you enjoyed your stay, looking forward to hearing from in the future. Cheers Sandra

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Location was handy to everything central. Supermarket in building was a bonus, but easily accessible to all. Well kept, clean and tidy with plenty of space for the 5 of us. Thank you we had a great visit.
Stayed 8 nights in May 2023

10/10 Excellent

Kirsten T.

Liked: Cleanliness
Sooo good 😊
Everything was well organised and easy. Even stickers where to put things away after use.had a great time and hopefully do it again in the next few months. Thank you 👍😊
Stayed 4 nights in May 2023
Response from VrboOwner on 23 Aug 2023
Thank you Kirsten for your review, much appreciated. Cheers Sandra

10/10 Excellent

Rowan

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay, certainly feels like home, with an awesome backyard! If we make it back to Surfers will definitely try to stay here again
Stayed 4 nights in May 2023

10/10 Excellent

Robert B.

Liked: Cleanliness
Long weekender
We had a great stay here. The apartment was clean and comfortable with a great central location to all things surfers paradise. 5 minute walk to cavil ave and the beach. The owner was very approachable and responded quickly to emails and any questions that we had.
Stayed 3 nights in Apr 2023
Response from VrboOwner on 23 Aug 2023
Hi Robert - thank you for your review of the Unit and Chevron resort. I am so happy that I was able to answer your questions when required. Cheers Sandra

10/10 Excellent

Elaine H.

Liked: Cleanliness
Great apartment in perfect location
Excellently presented apartment. Clean and well stocked with essential appliances to make for easy life during the stay. Also excellent extras like kids toys/boated games and books. The stroller came in great use on our first day until we figured our way around. Apartment is in absolute perfect location close to all the wants - beach - shops- and public transport We will defiantly be returning. In the words of my three year old I don’t want to leave out holiday home.
Stayed 6 nights in Apr 2023
Response from VrboOwner on 23 Aug 2023
Thank you Elaine for giving me a great review on our Unit. So happy that you found the Unit with all things you require and that you had a great holiday. Cheers Sandra

10/10 Excellent

Brenda E.

Liked: Cleanliness
Excellent accommodation
We stated a week on the Gold Coast in the chevron. The chevron was central to everything and the apartment had all we needed from sand toys to cleaning equipment. From start to finish the process was smooth and effortless. Sandra was so friendly and answered my queries immediately. Would highly recommend.
Stayed 6 nights in Apr 2023
Response from VrboOwner on 23 Aug 2023
Hi Brenda - so pleased that you enjoyed your holidays, and that you were happy with your stay in our Unit. Cheers Sandra

10/10 Excellent

Sean G.

Liked: Cleanliness
Amazing Location
Just returned from 2 full weeks in Sandra's amazing apartment. Everything was as described and Check in/key collection process was easy. The apartment has everything you can think off you will want for nothing. Location and facilities are great. Multiple pools and spas to use. Restaurants and shops at your doorstep. Would definitely recommend this for a family stay.
Stayed 14 nights in Apr 2023
Response from VrboOwner on 23 Aug 2023
Thank you Sean for your wonderful review on our Apartment. My husband and I try to think of everything we can put into the Unit to make it seem homely. So happy you had a great holiday, and you found the Resort wonderful. Look forward to hearing from you in the near future. Cheers Sandra

10/10 Excellent

Lisa H.

Liked: Cleanliness
Clean, pool great
Would have loved a longer stay.
Stayed 4 nights in Mar 2023

8/10 Good

David L.

Liked: Cleanliness
Lane Family
everything was great except for the mattress in the main bedroom, it needs replacing we both ended up with bad backs
Stayed 5 nights in Mar 2023
Response from VrboOwner on 23 Aug 2023
Hi David - sorry to hear that you had some issues with the mattress- you are the first to mention anything about the mattress. We will be up there in two weeks, so we will certainly look into the situation. I am happy that you enjoyed the holiday and the Unit. Cheers Sandra

10/10 Excellent

Elise M.

Liked: Cleanliness
Great comfy apartment
We had a great weekend at Sandra’s apartment. From the collecting of keys, ease of access to the apartment and car parking everything ran smoothly and the apartment was so comfortable, a home away from home.
Stayed 3 nights in Mar 2023
Response from VrboOwner on 23 Aug 2023
Thank you Elise for your Review - and I am so happy that everything went smooth sailing for you. Cheers Sandra

10/10 Excellent

Kieran H.

Liked: Cleanliness
Perfect Holiday
We had a fantastic time, location was awesome, everything was exactly as described. Would love to stay again in the future.
Stayed 11 nights in Feb 2023
Response from VrboOwner on 23 Aug 2023
Thank you Kieran for your review. I am so happy that you enjoyed your holiday and you were happy staying in our Unit. Look forward to hearing from you in the future. Cheers Sandra

10/10 Excellent

Souad B.

Liked: Cleanliness
Enjoyed our holiday
Was a good experience
Stayed 9 nights in Jan 2023

6/10 Okay

Belinda

Travelled with family
Liked: Cleanliness, amenities
Apartment was very clean and comfortable. The complex is very busy and not enough pool lounges and chairs for amount of guests
Stayed 4 nights in Jan 2023

10/10 Excellent

Matthew B.

Liked: Cleanliness
An awesome holiday
A fabulous self contained apartment, excellent location
Stayed 7 nights in Jan 2023
Response from VrboOwner on 23 Aug 2023
Happy you enjoyed your holiday Matthew, look forward to hearing from you in the near future Cheers Sandra

10/10 Excellent

Irene T.

Liked: Cleanliness
All the comforts of home
We were impressed with the property, it had all the creature comforts of home e.g. kitchen appliances, board games, surf board etc.. It was clean, tidy, well equiped and definitely close to all amenities. Will be back there in the future for sure.
Stayed 11 nights in Jan 2023
Response from VrboOwner on 23 Aug 2023
Thank you Irene for your wonderful review of our Unit. So happy you enjoyed your holiday. Look forward to hearing from you in the near future Cheers Sandra

10/10 Excellent

NICOLE L.

Liked: Cleanliness
Sandra’s apartment
Sandra’s apartment was fabulous. Very clean and well located in the heart of Surfers. Lovely views and having the shops downstairs was so convenient. Thanks for a lovely stay.
Stayed 5 nights in Dec 2022
Response from VrboOwner on 23 Aug 2023
Thank you Nicole for you review - much appreciated. I am so happy that you enjoyed the Unit and the Resort. Cheers Sandra

10/10 Excellent

Tahnee C.

Liked: Cleanliness
Great for families and groups
This place was stunning! The outdoor pool area was amazing and relaxing most times Perfect for families or small groups to stay Shops and Cavil mall were very close and convenient to get to even with a toddler The only downfall was when we were cleaning before leaving we realised it may not have been cleaned very well before we arrived
Stayed 7 nights in Nov 2022
Response from VrboOwner on 23 Aug 2023
Happy you enjoyed your stay Tahnee. I will be speaking to the Manager of Cleaning Services to do a more thorough check. Hope to hear from you in the near future..

8/10 Good

maryan d.

Liked: Cleanliness
Beautifully presented, homely, and so clean
Excellent location. Apartment well stocked and so clean. Toys and buckets etc much appreciated. Homely and roomy. Only disadvantage was going elsewhere to pick up keys
Stayed 3 nights in Nov 2022
Response from VrboOwner on 23 Aug 2023
So happy Maryan that you enjoyed out Unit. Sorry to hear that you were disappointed about having to pick up the keys from Coastal Letting in the next block from the Chevron. As I am an Owner Booking Manager we do not have anything to do with Chevron Reception. This is only used for the Units in their Letting Pool.

10/10 Excellent

Daniel M.

Liked: Cleanliness
Absolutely Fantastic
Brought the family to stay for 6 nights and the property was absolutely fantastic!! Great communication, easy check in and lots of detail explaining where to pick up keys and where to park etc. The property itself was super clean and beautifully presented. The pools and facilities were amazing!!! The kids played in the lagoon pool all day. There were great BBQ facilities and a lift that goes straight down to the shops including Coles, Liquorland etc. which we found incredibly convenient. It rained 1 day but there was an indoor pool and hot tub too so the kids were happy. The host also provided games heaps of little extras in the room like a stroller, boogie boards, kids toys and foxtel which made our stay extra enjoyable. The owner has gone above and beyond to ensure guests have everything they need for a great stay. 100% we will be back. Thanks Sandra for all the effort you have put into your property, it was an amazing holiday 😀
Stayed 6 nights in Oct 2022

10/10 Excellent

Nicola F.

Liked: Cleanliness
A great central location
Exactly what we were after nice and tidy, well appointed for a family having a relaxing holiday.
Stayed 6 nights in Oct 2022
Response from VrboOwner on 23 Aug 2023
So happy Nicola - that you and the Family enjoyed your stay in our Unit- Cheers Sandra

10/10 Excellent

Claire, Cliftleigh

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful location
Stayed 3 nights in Oct 2022

10/10 Excellent

Janice G.

Liked: Cleanliness
Ideal holiday apartment
Generously proportioned apartment where everything you could need has been thought of and provided. Beach toys, board games, cooking appliances and implements, copious crockery, cutlery and glassware, even sharp knives! Balconies capture the winter sun with views of river, pool and ocean glimpses. Great access to shops, a short walk to beach. The complex bbq area and outdoor pool were excellent and the indoor pool a hit when the weather turned cool. Thank you Sandra. Your apartment was ideal for us and our 3 teenage granddaughters.
Stayed 5 nights in Sep 2022
Response from VrboOwner on 23 Aug 2023
Thank you Janice for your great review - much appreciated. I am so happy that you and the family enjoyed your stay in our Unit - and more important your holiday with the Grandchildren was a great success. Cheers Sandra

10/10 Excellent

Tearoa M.

Liked: Cleanliness
Convenient
Location was perfect, walking distance to everything we needed, lovely apartment to stay.
Stayed 3 nights in Sep 2022
Response from VrboOwner on 23 Aug 2023
Thank you Tearoa for your review . So happy you enjoyed your stay . Cheers Sandra

10/10 Excellent

latham G.

Liked: Cleanliness
Perfect location and comfortable accommodation
Was very accommodating to kids, having toys on hand and cot available. Easy check in process and very good location.
Stayed 11 nights in Sep 2022
Response from VrboOwner on 23 Aug 2023
Hi Latham - so happy that you enjoyed your Holidays. Look forward to accommodating you in the near future. Cheers Sandra

10/10 Excellent

eugene

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Cant complain,everything was pretty near perfect
Stayed 5 nights in Aug 2022

10/10 Excellent

Carrie M.

Liked: Cleanliness
Excellent! Will be back!
Wonderful apartment, clean, comfortable and has everything you could possibly need! Sandra has provided a wonderful home away from home. Great location too. We can’t wait to return again xx
Stayed 3 nights in Aug 2022
Response from VrboOwner on 23 Aug 2023
Oh thank you Carrie for your wonderful review. I try to make a home away from home for my Guests. So happy you enjoyed your holiday, look forward to hearing from you in the future. Cheers Sandra

8/10 Good

Jenna A.

Liked: Cleanliness
Great Location
The apartment had everything we needed to make a home for our holiday. This unit is recommended to anyone. The whole process from arriving and collecting keys to returning keys was easy and great communication. The location is just perfect with having the shops below and so close to the center of Surfers. My only downfall would be the air con. We didn't quite understand how it worked and why we could only leave on 24 deg heat or cool. during the night it was too hot to have on heat but would get a chill on cold....
Stayed 7 nights in Jul 2022

8/10 Good

Shruti P.

Liked: Cleanliness
Beautiful apartment
Stay was really good. It had everything you need as a family and a toddler. Lots of games to keep the Bub entertained. Very organised and clean. Only one suggestion, maybe the blankets could be better. Thanks
Stayed 3 nights in Aug 2022