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Reviews of Broadbeach Savannah Hotel & Resort

4 out of 5
Broadbeach Savannah Hotel & Resort
46 Surf Parade, Broadbeach, QLD

Reviews

6.8
Rating 10 - Excellent. 202 out of 1002 reviews" "
Rating 8 - Good. 330 out of 1002 reviews" "
Rating 6 - Okay. 235 out of 1002 reviews" "
Rating 4 - Poor. 131 out of 1002 reviews" "
Rating 2 - Terrible. 104 out of 1002 reviews" "

6.8/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Margaret

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in May 2024
Response from res on 6 May 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Harold, Corindi Beach

Travelled with partner
This prperty shows it's age but is clean good location for price
Stayed 1 night in May 2024
Response from res on 3 May 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Sharon

Travelled with partner
Liked: Staff & service
Not what was advertised
Stayed 2 nights in Apr 2024
Response from res on 1 May 2024
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Christopher

Stayed 1 night in Apr 2024

8/10 Good

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location
Stayed 1 night in Apr 2024
Response from res on 22 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

gavin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice two night stay and the staff were so nice handy to everything room very nice and spacious had to park on the street, as limited parking, in the heart of Broadbeach, would definitely stay here again, nice pool and spa ect
Stayed 2 nights in Apr 2024
Response from res on 14 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 4 nights in Apr 2024
Response from res on 14 Apr 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

James

Liked: Property conditions & facilities
Easy walk to beach
Stayed 1 night in Mar 2024
Response from res on 13 Mar 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Paul

Stayed 1 night in Feb 2024
Response from res on 11 Mar 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Stacey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy check-in. Would have been better if we could have parked underground in their car park. But we were at least able to unload our suitcases there and find parking on the street. Loved that there was a washer and dryer in our suite.
Stayed 1 night in Feb 2024
Response from res on 3 Mar 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Kirsty

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from res on 26 Feb 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Trudy & Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property easy to find Close to everything
Stayed 1 night in Feb 2024
Response from res on 26 Feb 2024
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Amro

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jan 2024
Response from res on 21 Feb 2024
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Toby

Disliked: Cleanliness, staff & service
Great price at $140 with decent size room. rough inside and very average condition excruciating jack hammering all morning without any notice which was unbearable.
Stayed 1 night in Feb 2024
Response from res on 21 Feb 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Sudip

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Everything was perfect. Thank you
Stayed 3 nights in Jan 2024
Response from res on 1 Feb 2024
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Nabin

Travelled with family
Disliked: Cleanliness, property conditions & facilities
No onsite parking. Building looks nice but interior is old.
Stayed 2 nights in Jan 2024
Response from res on 1 Feb 2024
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Sion

Stayed 1 night in Jan 2024
Response from res on 1 Feb 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Lynette

Liked: Cleanliness, staff & service, property conditions & facilities
Parking but I was able to find on street parking very close by.
Stayed 1 night in Jan 2024
Response from res on 1 Feb 2024
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

james

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably my fault for picking the cheapest property in school holidays. I dont usually rate this low, but it is definitely not 4*, at best 2*. Good points, Has limited underground parking, a washing machine to share for 2 units. Otherwise generally dirty.
Stayed 3 nights in Jan 2024
Response from res on 24 Jan 2024
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Tania

Stayed 1 night in Jan 2024
Response from res on 1 Feb 2024
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

James

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room 811 was a disgrace. Mould in the frond door jam, lifted carpet exposing nails, empty bottles under the bed and a glass cutting board glued to the benchtop. This room was horrendous. I left 2 days early and was only given a small refund - it was too bad to stay any longer. The cafe still had a sign up relating to COVID in 2020! Needs new management asap
Stayed 4 nights in Jan 2024
Response from res on 24 Jan 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Stephen Craig

Stayed 1 night in Jan 2024
Response from res on 24 Jan 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities
Excellent location
Stayed 1 night in Jan 2024
Response from res on 24 Jan 2024
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Sherona

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I would not ever stay here again you would feel safer and cleaner staying in your car
Stayed 1 night in Dec 2023
Response from res on 24 Jan 2024
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Callie

Disliked: Cleanliness, property conditions & facilities
I felt for the cost we didn't get anywhere near our money worth. We were only staying there after our house had no power and was damaged in the tornado that hit the gold coast on Xmas day. So already $3700 was a lot for a week due to our home being habitual
Stayed 7 nights in Dec 2023
Response from res on 24 Jan 2024
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Mahmoud

Disliked: Cleanliness, staff & service, property conditions & facilities
No parking we had to park on the street very unhappy
Stayed 1 night in Jan 2024
Response from res on 24 Jan 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Michelle

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Staff was nice, bedding was clean, water warm. Holes in the walls, some covered with fresh plaster, carpet threadbare, $10.78 surcharge unexpected and not advised. Dried blood on the floor. Definitely NOT 4 stars
Stayed 1 night in Jan 2024
Response from res on 24 Jan 2024
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Leonie

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service
No car parking available none nearby
Stayed 1 night in Dec 2023
Response from res on 24 Jan 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THE STAFF WERE VERRY HELPFUL AND POLITE
Stayed 1 night in Dec 2023
Response from res on 24 Jan 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Carrie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from res on 24 Jan 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Jasmine

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff were amazing and very helpful. Any need we had was met. Rooms could do with an upgrade but pool area was lovely and location was perfect
Stayed 2 nights in Dec 2023
Response from res on 24 Jan 2024
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Nathan

Disliked: Property conditions & facilities
Aircon barely worked broken range hood so couldn’t cook unless risk a fine for setting fire alarms off not even a full roll of toilet paper in the room
Stayed 1 night in Dec 2023
Response from res on 24 Jan 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Rebecca

Liked: Cleanliness, staff & service
This place has no way near enough car parking facilities for the amount of guest rooms available. First in best dressed isn't good enough!!!!!!!!!!!
Stayed 1 night in Dec 2023
Response from res on 24 Jan 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Jacqueline

Disliked: Staff & service
Stayed 1 night in Dec 2023
Response from res on 24 Jan 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

anthony

Liked: Staff & service
It was ok place to stay, night club on both sides so there is lot of noise. Room was fine
Stayed 2 nights in Dec 2023
Response from res on 24 Jan 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

osman

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Good location to beach and shops.
Nice and comfy, room and bed was excellent. Was comfy for 3people. Did realise towards the end it was unlimited internet. The only complaint i have or my luck was the dryer was in service and was unavailable. Pool was nice and clean. I definitely will be booking again in future stay.
Stayed 1 night in Dec 2023
Response from res on 24 Jan 2024
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Natalie

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was extremely outdated. The reception informed me of a $200 bond upon arrival which would take 14day for refund. Staff said there was resturant then informed me that it was getting renovated. Pool and spa was good. Close to beach and facilities. 2/10 stay
Stayed 1 night in Dec 2023
Response from res on 24 Jan 2024
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Christopher

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The floor was so dirty don’t think the room was that clean
Stayed 1 night in Dec 2023
Response from res on 24 Jan 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Tyla

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Up or down
Check in was great and easy. Parking was convenient. The room was ok a little dated. But I believe the hotel was midway through renovations. Annoying that the lifts didn’t have an up or down arrow to identify which direction it was travelling. Again if that’s all I have to complain about it wasn’t to bad. Also having no restaurant onsite was a little annoying. Will stay again though.
Stayed 3 nights in Dec 2023
Response from res on 24 Jan 2024
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Michael

Travelled with family
Disliked: Staff & service, property conditions & facilities
Booked a room for 3 people and when we got into the room realised only one double bed? Asked reception for a roll out bed and they charged me an extra $35 The hotel under renovations also
Stayed 1 night in Dec 2023
Response from res on 24 Jan 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Aaron

Stayed 1 night in Dec 2023
Response from res on 24 Jan 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Matthew

Business traveller, Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The unit 405 that I stayed in had carpet missing walls unpainted and missing curtains. It needs updating big time
Stayed 1 night in Dec 2023
Response from res on 24 Jan 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Kriselvie, Auckland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is older but appears to be well maintained and apartment is spacious. Was under renovation at reception but was overall very good. Parking can be difficult at times and you may need to find parking at roadside in nearby streets
Stayed 4 nights in Dec 2023
Response from res on 24 Jan 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

John

Liked: Staff & service
You get what you pay for …. Rooms are tired but clean … pool is good , However the management rights owners still don’t have any cafe or food options despite a brilliant facility on the ground floor .. The term resort should be changed to svannah apartments
Stayed 1 night in Dec 2023
Response from res on 24 Jan 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Garry

Business traveller
Liked: Staff & service
Overall it was clean, location was very good and the staff extremely helpful. Only down side there were very limited car spaces on the property.
Stayed 4 nights in Dec 2023
Response from res on 24 Jan 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Rob

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from res on 24 Jan 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Kathryn

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Savannah was an excellent location for us. An older building needing some TLC, but clean and roomy for our 1 night stay. We checked in at 2pm and were lucky enough to get a car park, parking is definitely ltd. On street parking would have been difficult on this Saturday. An easy boooking, easy check in and check out.
Stayed 1 night in Dec 2023
Response from res on 24 Jan 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Jenny

Stayed 1 night in Dec 2023
Response from res on 24 Jan 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 1 night in Nov 2023
Response from res on 24 Jan 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from rew on 24 Jan 2024
Thanks for staying with us. We appreciate your feedback!