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Reviews of Bila Vista Holiday Apartments

4 out of 5
Bila Vista Holiday Apartments
37-43 Golden Four Drive, Bilinga, QLD

Reviews

9.0

Wonderful

Rating 10 - Excellent. 72 out of 119 reviews" "
Rating 8 - Good. 36 out of 119 reviews" "
Rating 6 - Okay. 10 out of 119 reviews" "
Rating 4 - Poor. 0 out of 119 reviews" "
Rating 2 - Terrible. 1 out of 119 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

jessica

Liked: Cleanliness
Stayed 4 nights in Oct 2023

10/10 Excellent

Cecilia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice and comfortable apartments, excellent customer service. Highly recommend.
Stayed 3 nights in Sep 2023

10/10 Excellent

dani-renai

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Had a fantastic, quiet stay for 9days. Secure parking. Very clean rooms with everything we needed to be comfortable. Walking distance to food and beach. Very approachable management. Will most def be back in the very near future.
Stayed 9 nights in Mar 2023
Response from mal on 13 Apr 2023
Hi Dani Thankyou for taking the time to review our property we are so glad you enjoyed your stay with usRegardsMalisa

10/10 Excellent

Maryann

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The palms and swimming pool area was lovely. A short walk around the corner to North Kirra Surf Club, and beach, and a modest walk in other direction to shops and cafes. Right near the airport for convenience, and yet very quiet. Our room was well appointed and homely, bed was very comfy and plenty of room throughout. Loved our short little stay. Will be back for sure.
Stayed 2 nights in Mar 2023
Response from mal on 7 Mar 2023
Hi MaryannSo glad you enjoyed your getaway, and thankyou for taking the time to review your stayRegardsMalisa

8/10 Good

Douglas

Travelled with family
Liked: Cleanliness
Time for some renovations
Stayed 3 nights in Jan 2023

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, room comfort
Lovely family holiday
Very tidy and secure property practically across the street from the airport and beach. The pool and spa were very nice. I could not fault the place for the price.
Stayed 5 nights in Dec 2022

10/10 Excellent

Mandy

Liked: Cleanliness, room comfort
It was a very nice apartment would stay there again
The view of the pool at night from our room
Stayed 4 nights in Dec 2022
Response from Malisa on 8 Dec 2022
Glad you enjoyed your stay with us

10/10 Excellent

Jo

Liked: Cleanliness, room comfort
Lovely place to stay, thoroughly recommend
Great place to stay, within walking distance from beach but had a great pool and spa onsite also. Will definitely return
Stayed 4 nights in Nov 2022
Response from malisa on 5 Dec 2022
HI JoThanks for taking the time to review your stay with us we are so glad you enjoyed your stay, see you againRegardsMalisa

10/10 Excellent

Valerie

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Lovely gardens, great pool and spa. The bed was quality and comfortable. Everything you could possibly want was provided. The units are quiet with no road noise. Our lovely manager dropped us off to the airport when our booked shuttle didn't turn up. She's a gem. We would have to say that this the best holiday accomadion we have ever had. Thank you.
Stayed 10 nights in Aug 2022
Response from mal on 19 Aug 2022
Thankyou for that lovely review it was so nice to meet youRegardsMalisa

10/10 Excellent

Jennifer

Liked: Cleanliness
Stayed 2 nights in Mar 2022

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely quiet resort .
Stayed 2 nights in Mar 2022
Response from malisa on 14 Mar 2022
Thankyou for your lovely review

10/10 Excellent

janelle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was friendly and the place was in a great location
Stayed 2 nights in Feb 2022
Response from mal on 22 Feb 2022
Thankyou for taking the time to review our accommodation, and we are glad you enjoyed your stay\ Regards Malisa

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were clean and comfortable. Only fault was the steepness of the stairs.
Stayed 2 nights in Nov 2021
Response from Malisa on 4 Dec 2021
Hi Michael Thanks for your Review Stairs are never easy But glad you had a nice stay

10/10 Excellent

Shane

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly home style Management lovely greeting and was able to check in early at 9-00 am prior to the 2-00 pm check in so that was great . Management informed me by text that my room was ready . A lovely place to stay , piece and quiet with bus stop close by to the shops . Home style unit with self contained kitchen and lovey decor . I would definitely stay at Bila Vista again .
Stayed 2 nights in Nov 2021
Response from mal on 16 Nov 2021
We are so glad you enjoyed your stay, you have now found our little piece of paradise, we look forward to seeing you on your next getaway. Malisa

10/10 Excellent

Saskia

Travelled with family
Liked: Property conditions & facilities
Great location and spacious property. The dishwasher didn’t clean the dishes and we only had 3 towels for 4 people but all in all, great property and we’ll definitely be back for an easy weekend away.
Stayed 2 nights in Nov 2021
Response from malisa on 22 Nov 2021
sorry that you were short one towel, We look forward to seeing you again

10/10 Excellent

Sarah

Liked: Cleanliness, room comfort
Beautiful property. Very relaxing.overall great experience
Stayed 3 nights in Sep 2021
Response from Malisa on 21 Sept 2021
Hi Sarah, We can't thank you enough for the kind words about Bila Vista. Your review means a lot to us and lets us know we're on the right track. To show our appreciation we would like to offer you a 10% discount next time you stay at our resort.

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Property conditions & facilities
Kitchen/bathroom a bit dated. Crockery wasn't super clean. Nice large balcony. Quiet. Comfortable and neat. Close to beach and in walking distance of Kirra shops/cafes. Spacious for a one bedroom apartment. On ground floor so not too many steps from car park.
Stayed 2 nights in Jul 2021
Response from Malisa on 16 Aug 2021
We are glad you enjoyed your stay

10/10 Excellent

mervyn m

Liked: Cleanliness, room comfort
2 night stay
great location easy checkin good size unit and very very secure
Stayed 2 nights in Jul 2021
Response from malisa on 22 July 2021
glad you enjoyed your stay we look forward to seeing you again

8/10 Good

Philip

Liked: Cleanliness, room comfort
Holiday
Booked for 4 nights, only stayed 1 night, but that was due to Covid, we wanted to get back home to the Sunshine Coast before the lockdown.
Stayed 4 nights in Jun 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Amenities, property conditions & facilities
Nice apartment, quiet, spacious with excellent size kitchen if you are self catering. Good balcony area. Pool and spa are heated. Full size washing machine and dryer. Location is a short walk to Kirra, Coolangatta and beach. Good communication for collecting keys as we arrived Sunday afternoon.
Stayed 3 nights in May 2021
Response from Malisa on 13 May 2021
Glad you enjoyed your stay and thankyou for that lovely review, hopefully we will see you again soon

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay very spacious and super clean; the onsite manager is awesome and super friendly ! We will be back
Stayed 2 nights in Apr 2021
Response from Malisa on 9 May 2021
Thankyou for taking the time to review I am glad you enjoyed your stay Look forward to seeing you again

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The apartment was very dirty and had empty beer bottles, fishing knifes, socks, biscuits etc. lying around the apartment. It was clearly not cleaned appropriately. Melissa the care taker were really rude to us and her hospitality skills lacks greatly. Very disappointing with the worst service, will never go back there again.
Stayed 3 nights in Apr 2021
Response from Management on 10 May 2021
please accept my apology

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Was a nice, quiet complex. Easy to get to. Felt very welcome.
Stayed 2 nights in Apr 2021
Response from Bila Vista on 3 May 2021
Thankyou for your lovely review

10/10 Excellent

Veronica

Travelled with family
Liked: Cleanliness, room comfort
Would stay again
Bed was comfortable and over all a nice clean stay. Apartment was everything I needed for a vacation
Stayed 7 nights in Apr 2021
Response from bila Vista on 3 May 2021
Glad you enjoyed your stay

8/10 Good

Verified traveller

Stayed 3 nights in Apr 2021

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, room comfort
Hidden Gem
Really nice hidden gem among the big names in Coolangatta, close enough to everything to walk too but not close enough to hear anything. Management was extremely friendly and the place had a homely feel.
Stayed 3 nights in Mar 2021
Response from Malisa on 25 Mar 2021
Glad you enjoyed your stay we look forward to seeing you soon

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Service was excellent! Room was great and so was location
Stayed 3 nights in Mar 2021
Response from Ash on 14 Mar 2021
Thankyou very much, happy you enjoyed your saty at Bilavista, Ash :)

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean close to the beach Easy walk into Coolangatta Pool area lovely It is a heated pool on hot days a bit lower temperatures maybe but still lively
Stayed 4 nights in Feb 2020
Response from Ash on 24 Feb 2020
Thankyou for taking the time to review us, we are happy you enjoyed your stay at Bilavista.

10/10 Excellent

Teryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family Vacation - 3 min walk to N. Kirra Bch
Nice stay in older style large 2-bedroom unit was nicely furnished and maintained. Manager was very helpful. Pool is nice and apartments spacious. Free Wifi and underground parking. 3 minute walk to N. Kirra Beach.
Stayed 7 nights in Jan 2020
Response from Ash on 2 Feb 2020
Thankyou Teryl, we're thankful you enjoyed your stay at Bilavista.

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Mar 2018
Response from Ash on 28 Dec 2019
Thankyou :)

8/10 Good

Bee Kim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient to airport and drive up to Bryon Bay
Its 2 mins drive to airport which is very convenient. The only not so good is that we need to carry your luggages up to my unit located on the 3rd floor. There is no lift and the door from the car park to the unit is quite narrow. Quite cumbersome to bring up the luggages. Otherwise, all good for us.
Stayed 3 nights in Dec 2019
Response from Ash on 28 Dec 2019
Thanks for the feedback, yes the stairs can be a bit of a workout but happy to help.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff are very friendly and helpful. The apartments have everything you need, safe and secure environment, they are very well looked after and maintained. The location is perfect for the beach, airport, buses and easily accessible by car to so much more.
Stayed 9 nights in Nov 2019
Response from Ash on 4 Dec 2019
Thankyou for the feedback, happy you enjoyed your stay as Bilavista.

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
The property is great proximity to the Gold Coast airport - you can walk there with you bags within 15 minutes. The pool area is lovely and secluded and sheltered from the wind. Two bedroom unit is a great size. Felt the unit needed a little bit more attention in the cleaning. Property Manager friendly and helpful.
Stayed 4 nights in Oct 2019
Response from Ash on 27 Oct 2019
Thankyou for ther feedback and have passed your note onto the cleaning staff.

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Cushion need to be washed. Couch and carpet needs to be steamed clean. Bathroom needs a good clean.
Stayed 4 nights in Oct 2019
Response from Ash on 15 Oct 2019
Thankyou for the feedback, Which unit did you stay in so i can action your review.

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2019
Response from Ash on 4 Sept 2019
Thankyou :)

10/10 Excellent

Steve

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay only regret was we did not book for longer Thanks
Stayed 7 nights in Jul 2019
Response from Ash on 14 Aug 2019
Thankyou Steve

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good place to stay and relax . close to beach and shops . Ashley the manager was helpfull too . stayed in july2019 . i will be back sooner . thanks
Stayed 8 nights in Jul 2019
Response from Ash on 1 Aug 2019
Thankyou, rapped you enjoyed your stay

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2019
Response from Ash on 24 July 2019
Thanks for the review

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2019
Response from Ash on 26 June 2019
Thankyou for the review

6/10 Okay

Verified traveller

Liked: Staff & service
Great location to the beach and many places to eat
Stayed 3 nights in Apr 2019
Response from Ash on 6 May 2019
Thankyou

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet , everything you needed in side and out , close to beach and surf club . staff were excellent
Stayed 17 nights in Jan 2019
Response from Ash on 9 Apr 2019
Thankyou for your feedback, really appreciated.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place.
Perfect apartments to stay at will definitely stay here again.
Stayed 2 nights in Feb 2019
Response from Ash on 26 Feb 2019
Thanks John, Rapt you enjoyed your stay at Bilavista

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Great location to beach side walking paths & local eateries
Stayed 3 nights in Sep 2018
Response from Ash on 26 Sept 2018
Thanks for the feedback, great walking path to Coolangatta

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot and would stay again.
Response from Ash on 11 Apr 2018
Thankyou Matthew, glad you enjoyed your stay

8/10 Good

Tracey, Griffith, NSW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place close to beach and restaurants.
Rooms have everything you need, as well as shared pool, spa and bbq facilities.
Stayed 7 nights in Mar 2018
Response from Ash on 18 Mar 2018
Thank you for the review Tracey

8/10 Good

Errol, Melbourne

Liked: Cleanliness, staff & service
Nothing spectacular but nice
Good apartment very close to the airport (you could walk if up to it) and across the road to a nice beach. However, quite away from other conveniences like grocery shops and restaurants. Over 25 kms to the Gold Coast and traffic is horrendous most time on the Pacific Freeway both ways.
Stayed 4 nights in Feb 2018
Response from Ash on 12 Mar 2018
Thanks Errol, our AC units are located in the lounge area with a ceiling fan in the bedrooms which is usually adequate. Being on the top floor it may be a little hotter than the other units. Yes we are located at the southern end of the Gold Coast with about 50 minutes to Surfers paradise by car.

8/10 Good

Shane, Canberra

Liked: Cleanliness, property conditions & facilities
Nice location and good motel
Bed a bit hard. Unfortunately the 3rd floor room became a bit much for me over two days. Great pool and spa.
Stayed 2 nights in Feb 2018
Response from Ash on 14 Mar 2018
Thankyou for your feedback Shane, i have passed your bed comments onto the unit owner. unfortunately without prior knowledge i was unaware of any disability in regards to the stairs. Please advise when booking next time as i may be able to get you on the lower floors.

10/10 Excellent

Jenny, Terranora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
Easy walking distance to a large range of restaurants and bars. Beach a 3 min walk. Peaceful and relaxing atmosphere
Stayed 3 nights in Jan 2018
Response from Ash on 30 Jan 2018
Thanks for your comments Jenny, we love our quiet relaxing atmosphere here

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect apartment for the perfect getaway
We walked into a really cozy clean room right near the water and centre of Kirra beach. Aircon was a life saver in the heat and the massive pool was also great! Suited us well for our holiday.
Stayed 4 nights in Jan 2018
Response from Ash on 30 Jan 2018
Thanks for the feedback, our pool can be a lifesaver in the Qld heat.

10/10 Excellent

Carmen , Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top place!
I booked for two nights but I had a mishap with an unauthorised debit that came out of my account, thus only being able to afford to stay for one night. Ashley the manager was very understanding and accommodating. We love the place as its so handy from beach, shops etc but also very friendly residents and the room has little extras like pool toys for the kids. We love to go to coolangatta and surrounding beaches at least once or twice a year. I'd definitely come back to BilaVista
Stayed 2 nights in Nov 2017
Response from Ash on 16 Nov 2017
Thankyou Carmen, happy to have been able to help out