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"The room was clean. Staff spoke clear English and was extremely friendly. If I emailed the hotel before the trip they took an hour or less to reply. When I went to the reception on check in they upgraded our room for free which made us really happy. When I go back to Krakow I would definitely go back to this hotel."

"4night was very good close to all attractions by walking "

"Room was comfortable, clean, and spacious. Staff was incredibly kind. Breakfast buffet 100% recommended. Early check in available for a small fee which was SO helpful after traveling 8 hours. "

"Perfect location, friendly staff and clean Room "

"Great hotel. Spotless. Felt comfy and not far from centre. Would stay again "

"Clean, well design room"

"Outstanding service "

"Clean hotel not too far from the city centre. Staff was helpful but some were not the most friendly. Thankfully the staff on the next day in the morning was amazing and so friendly and helpful. Rooms are ok size but functional. "

"Excellent hotel, great location. We liked the 10/15 minute walk to the old town. The hotel is great, staff are amazing. Rooms are a little small but certainly not uncomfortable. The decor is great, I was worried it would be a bit much but it was perfect. Check in and out quick and easy and luggage storage was useful and secure. Light in the sauna didn’t work, tv kept turning itself off after a few minutes (not there for tv but..), no soap in the public toilet, no extraction in the bathroom. But that is as much as I can fault so it’s small. Breakfast was very good, quality and fresh and really have to say again that the staff were really nice and helpful "