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"Our expectations were by far exceeded with this lovely hotel. All the staff that we came across was helpful, friendly and so efficient. We spent the afternoon on Saturday in the Nelson and enjoyed a delicious lunch. The receptionist was welcoming and warm and very helpful with queries and organising a little suprise in our room. The room was clean, well equipped and very nicely presented. The bed was bit on the hard side but this is probably down to personal preference more than anything else. We had a meal in the palm court which was so beautiful and felt very special with the pianist playing and singing. The pool and changing rooms could do with a bit of updating but it was clean and warm so would happily use again. On the whole this place is an absolute gem where you are made to feel special, would happily stay again. "

"The room was spacious and clean and the bed was very comfortable. The staff and bar food was good and easy walking distance to the stadium. "

"Staff we re brilliant helpful and amended my mistakes to my booking "

"Breakfast was perfect, Room was great size and quiet, Staff were amazing and helpful "

"Great staff, lovely clean rooms "

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"The staff were so helpful and friendly. The room was beautiful with lovely accessories and the breakfast was amazing will definitely stay again"

"Lovely hotel. Great staff. Fabulous breakfast. An absolute bargain for the cost."