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Malmaison Cheltenham

4.0 star property
Upscale hotel with business centre and 24-hour front desk
your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Malmaison Cheltenham

Breakfast, lunch, dinner served; British cuisine
Front of property
Club Deluxe Room
Breakfast, lunch, dinner served; British cuisine
Club Deluxe Room | Bathroom
Reviews
8.6

Excellent

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast available
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • Restaurant
  • BarBarBar
The price is AU$144
Price available on 19/5/2024

Check out the area

Map
Bayshill Road, Cheltenham, England, GL50 3AS
  • Popular LocationCheltenham Town Hall7 min walk
  • Popular LocationThe Promenade9 min walk
  • Popular LocationCheltenham Racecourse4 min drive
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Room options

View all photos for Club Deluxe Room

Club Deluxe Room

Club Deluxe Room

Highlights

Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Egyptian cotton bed sheets
Bathrobes
Hairdryer
  • Sleeps 3
  • 1 King Bed

View all photos for Cosy Double

Cosy Double

Cosy Double

Highlights

Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Egyptian cotton bed sheets
Private bathroom
Hairdryer
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Egyptian cotton bed sheets
Private bathroom
Hairdryer
  • Sleeps 3
  • 1 Queen Bed

View all photos for Club Room

Club Room

Club Room

Highlights

Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Egyptian cotton bed sheets
Bathrobes
Hairdryer
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Egyptian cotton bed sheets
Separate bedroom
Blackout curtains
Bathrobes
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Suite

Signature Suite

Signature Suite

Highlights

Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Egyptian cotton bed sheets
Separate bedroom
Blackout curtains
Bathrobes
  • 47 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Deluxe Twin

Club Deluxe Twin

Club Deluxe Twin

Highlights

Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Egyptian cotton bed sheets
Bathrobes
Hairdryer
  • Sleeps 3
  • 2 Single Beds

Similar properties

Walk to University of Gloucestershire

Bar (on property)

Hotel du Vin & Bistro Cheltenham

Cheltenham
Pet-friendly
Free WiFi
Restaurant
Air conditioning
8.6 out of 10, Excellent, (651)
The price is AU$167
per night
9 June - 10 June
Hotel du Vin & Bistro Cheltenham

About the area

Cheltenham

Malmaison Cheltenham is located in Cheltenham. Cheltenham Town Hall and Holst Birthplace Museum are local landmarks, and some of the area's activities can be experienced at Cleeve Hill Golf Club and Gloucester Ski and Snowboard Centre. Walks With Hawks and St Oswald's Priory are also worth visiting.
Visit our Cheltenham travel guideOpens in a new window

What's nearby

  • Cheltenham Town Hall - 7 min walk
  • The Promenade - 9 min walk
  • Everyman Theatre - 10 min walk
  • University of Gloucestershire - 12 min walk
  • Cheltenham Racecourse - 4 min drive

Getting around

  • Cheltenham Spa Station - 18 min walk

Restaurants

  • Imperial Gardens - 6 min walk
  • Côte Cheltenham - 3 min walk
  • No. 131 - 4 min walk
  • Rotunda Tavern - 2 min walk
  • The Tavern - 7 min walk

About this property

Malmaison Cheltenham

Upscale eco-certified hotel
You can look forward to a terrace, a hair salon and a library at Malmaison Cheltenham. The on-site restaurant offers breakfast, lunch and dinner. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Full breakfast (surcharge), self-parking (surcharge) and wedding services
  • Luggage storage, meeting rooms and smoke-free property
  • A lift, a 24-hour front desk and a front desk safe
  • Guest reviews give top marks for the helpful staff and location
Room features
All 61 rooms include comforts such as 24-hour room service, in addition to perks like free WiFi and safes. Guest reviews speak positively of the comfortable rooms at the property.
More conveniences in all rooms include:
  • Egyptian cotton sheets, rollaway/extra beds (surcharge) and free cots/infant beds
  • Baths or showers, free toiletries and hairdryers
  • Flat-screen TVs with satellite channels
  • Wardrobes/cupboards, electric kettles and heating

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 10 per night)
  • Limited on-site parking

Food and drink

  • Daily full breakfast available for a fee: GBP 21 for adults and GBP 11 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Library

Family friendly

  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian-cotton sheets
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Service animals are welcome, and are exempt from fees
Welcoming dogs only
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 21 for adults and GBP 11 for children
  • Self parking fee: GBP 10.00 per night
  • Pet deposit: GBP 100 per stay
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available

Property is also known as

Malmaison Cheltenham Hotel
Malmaison Cheltenham Hotel
Malmaison Cheltenham Cheltenham
Malmaison Cheltenham Hotel Cheltenham

Frequently asked questions

How much is parking at Malmaison Cheltenham?

Limited spots are available.

Malmaison Cheltenham Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 380 out of 752 reviews" "
Rating 8 - Good. 243 out of 752 reviews" "
Rating 6 - Okay. 72 out of 752 reviews" "
Rating 4 - Poor. 44 out of 752 reviews" "
Rating 2 - Terrible. 13 out of 752 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

adrian

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Average and very overpriced. £35 for overnight parking that then turned out to be unavailable
Stayed 1 night in May 2024

6/10 Okay

Neil, Caversham

Travelled with family
Liked: Cleanliness, staff & service
We were upgraded to an open-plan room which was very odd in design. It felt like the walls of the bathroom had not been built. The room was jaded but adequate for a night’s stay. The shower (in the room) was awful and kept cutting out. It ran out of hot water. The staff were very friendly and the public seating / bar areas looked good but we didn’t use them. Overall, perfectly adequate for a night’s stay and very central. A little underwhelming.
Stayed 1 night in Apr 2024

6/10 Okay

Hannah Victoria

Travelled with partner
The highlight was the entrance and the lobby, beyond that the property was a little run down and could do with a revamp. Our room was a good size but dark and appeared a little dated. There was a single false eyelash under one the pillows which made us question the overall cleanliness. The sheets were either bobbly or there was sand in the bed, either way it was rather uncomfortable to sleep on. The bathroom was small and dark with a walk in shower. The silicone seal in the shower was leaking causing the bathroom floor to flood when showering. On a positive note, the shower pressure was great and the shower gel had a pleasant scent. There was a lot of dust on the headboard, suspicious stains on the carpets and also on the wallpaper above the bed. The furniture was also very worn. The location was great with plenty of shops and dining options nearby. Parking at £10 per night reasonable, but parking spaces are limited and quite tight.
Stayed 1 night in Apr 2024

10/10 Excellent

Natalie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Great service. Relaxed atmosphere but stylish and luxurious at the same time. Very dog friendly too. Junior suite with bath in the room was wonderful!
Stayed 1 night in Mar 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel. Attentive staff, clean big rooms and a good breakfast and bar service. Would definitely stay here again
Stayed 2 nights in Mar 2024

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Frank

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 2 nights in Mar 2024

6/10 Okay

Penelope, Roland

Liked: Cleanliness, amenities
Couldn’t get a hot cup of tea for breakfast, water was in a pump jug and definitely not boiling. Drain in the sink made horrendous noises when our neighbouring rooms showered and poor lighting in bedrooms.
Stayed 2 nights in Feb 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel in great location. Staff were great. Air con wasn’t working properly but still thought 5 star review and these little things happen and I’m sure would be fixed 👍
Stayed 1 night in Feb 2024

6/10 Okay

Vanessa

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024