Mercure Glasgow City Hotel

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In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi

Overview of Mercure Glasgow City Hotel

Mercure Glasgow City Hotel

3.0 star property

3.6/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Restaurant
  • Breakfast available
  • Business services
  • Bar
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
201 Ingram Street, Glasgow, Scotland, G1 1DQ

Explore the area

  • Popular LocationGeorge Square2 min walk
  • Popular LocationBuchanan Street4 min walk
  • Popular LocationGlasgow Green18 min walk
  • AirportGlasgow (GLA-Glasgow Intl.)13 min drive

Choose dates to view prices

About this area

Glasgow

In the city centre, Mercure Glasgow City Hotel is in City Centre Glasgow, a neighbourhood in Glasgow with great shopping. Royal Concert Hall and People's Palace and Winter Gardens are cultural highlights, and some of the area's notable landmarks include George Square and Glasgow Cathedral. Looking to enjoy an event or a match while in town? See what's going on at OVO Hydro. Guests appreciate the hotel's central location.

What's nearby

  • Gallery of Modern Art - 2 min walk
  • George Square - 2 min walk
  • Buchanan Street - 4 min walk
  • Lighthouse - 5 min walk
  • Glasgow Green - 18 min walk

Getting around

  • Glasgow Argyle Street Station - 4 min walk
  • Buchanan Street Station - 6 min walk
  • Glasgow International Airport (GLA) - 13 min drive

Restaurants

  • Ingram St Cafe Brasserie — 1 min walk
  • Katie's Bar - 2 min walk
  • Brutti Compadres - 2 min walk
  • La Vita - 2 min walk
  • Di Maggio's - 3 min walk

About this property

Mercure Glasgow City Hotel

3-star Glasgow hotel in City Centre Glasgow, walk to George Square
Along with a restaurant, this smoke-free hotel has a bar/lounge and coffee/tea in a common area. WiFi in public areas is free. Other amenities include 24-hour room service, dry cleaning and laundry facilities. All 91 rooms boast deep soaking bathtubs, and offer free WiFi and 24-hour room service. For a bit of entertainment, LED TVs come with digital channels, and guests will also find coffee makers and free weekday newspapers.
Mercure Glasgow City Hotel offers 91 forms of accommodation with a safe and coffee/tea makers. LED televisions come with digital channels. Bathrooms include baths or showers with a deep soaking bath, complimentary toiletries and hairdryers.

This Glasgow hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking within 0.5 mi (GBP 10 per day); booking required

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:30 AM–10:00 AM on weekends: GBP 15.95 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Family friendly

  • Laundry facilities

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • Czech
  • English
  • German
  • Hungarian
  • Polish

Business services

  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Bathtub or shower
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer

Entertainment

  • Digital channels
  • LED TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone
  • Safe

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: GBP 20
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: GBP 15.95 per person (approximately)
  • Off site parking fee: GBP 10 per day (0.5 mi away; open 24 hours)
  • Late check-out fee: GBP 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Glasgow City Hotel Mercure
Hotel Mercure Glasgow City
Mercure Glasgow City
Mercure Glasgow City Hotel
Mercure Hotel Glasgow City
Mercure Glasgow City Hotel Scotland
Mercure Glasgow City
Mercure Glasgow City Hotel Hotel
Mercure Glasgow City Hotel Glasgow
Mercure Glasgow City Hotel Hotel Glasgow

Frequently asked questions

Overall score and ratings

3.6

Good

Rating 5 - Excellent. 157 out of 890 reviews
5 - Excellent 18%
Rating 4 - Good. 376 out of 890 reviews
4 - Good 42%
Rating 3 - Okay. 249 out of 890 reviews
3 - Okay 28%
Rating 2 - Poor. 81 out of 890 reviews
2 - Poor 9%
Rating 1 - Terrible. 27 out of 890 reviews
1 - Terrible 3%

3.8/5

Cleanliness

4.1/5

Staff & service

3.7/5

Amenities

3.4/5

Property conditions & facilities

4/5 Good

Liked: Staff & service
The main reception area is very nice and up to date and the room was clean, but i think some areas were a bit dated.The furniture in the room was quite dated and the bathroom could be doing with upgrading
Stayed 1 night in Dec 2021

4/5 Good

Liked: Staff & service
Stayed 1 night in Oct 2021

2/5 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Tired and too hot
I never leave bad reviews and I hope this doesn’t come across too bad. We’ve stayed at this hotel before, it’s a fantastic location. This last stay wasn’t very good unfortunately and I don’t think we’ll return. The room wasn’t cleaned properly and there were bits of muck and hairs from previous stays. My white sheets had stains on. The room was unbearably hot. After 2 nights I was desperate to be home to sleep. The radiators were off, but they still clicked throughout the night waking us. We managed to open the window (all the time full of condensation dripping) and our view was over the filthy alley below. We just wanted to let breeze in but then the fighting below in the alley (city life, we understand) kept us up all night. The rooms don’t have air con, so we had no choice. Bins being emptied all night (smashing glass and in the very early hours). On checking out, we were asked how our stay was and I said about the heat and the lady said, did you not get a fan? No, of course as I did not know it was an option. Maybe these should be put in rooms going forward. If you stay here, make sure you request not to be put over the alley.
Stayed 2 nights in Oct 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant experience
The Hotel was clean, tidy, comfortable, and the Staff were just brilliant, friendly, welcoming whilst remaining every professional. There was ample hand cleaning facilities on each floor. The only minor drawback was, there was only one lift working out of the 2 that normally work, and that remained so for the duration of our stay. Fortunately, this wasn't an issue for us. Our room had tea/coffee making facilities which reception had refills up on request. The Hotel is conveniently situated between Glasgow Central and Queen Street main line stations, the City Centre and very near to Buchanan Street Subway station.
Stayed 6 nights in Oct 2021

3/5 Okay

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
We arrived at the hotel, checked in then had a knock at the door from the maintenance guy as the toilet was not working. After about half an hour of him going back and forth, I asked to be moved into another room as we needed to get ready to go out. Hotel was very hot
Stayed 1 night in Oct 2021