Crowne Plaza Hotel Glasgow, an IHG Hotel

Photo gallery for Crowne Plaza Hotel Glasgow, an IHG Hotel

Featured image
Indoor pool
Indoor pool
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk

Overview of Crowne Plaza Hotel Glasgow, an IHG Hotel

Crowne Plaza Hotel Glasgow, an IHG Hotel

4.0 star property

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest room stays
  • Hand sanitiser provided
Congress Road, Glasgow, Scotland, G3 8QT

Explore the area

  • Popular LocationOVO Hydro4 min walk
  • Popular LocationScottish Exhibition and Conference Centre8 min walk
  • Popular LocationKelvingrove Art Gallery and Museum3 min drive
  • AirportGlasgow (GLA-Glasgow Intl.)14 min drive

Choose dates to view prices

About this area

Glasgow

Crowne Plaza Hotel Glasgow, an IHG Hotel is located in Glasgow Westend, a neighbourhood in Glasgow, and is in the city centre and near the airport. Merchant City and Buchanan Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Kelvingrove Park and Glasgow Green. Looking to enjoy an event or a game? See what's going on at OVO Hydro or Hampden Park. Enjoy the great outdoors with horse riding and hiking/biking trails, or hop on a bike for hire nearby and explore all the area has to offer.

What's nearby

  • Clyde Auditorium - 3 min walk
  • OVO Hydro - 4 min walk
  • Glasgow Science Centre - 5 min walk
  • Scottish Exhibition and Conference Centre - 8 min walk
  • Kelvingrove Art Gallery and Museum - 3 min drive

Getting around

  • Glasgow Exhibition Centre Station - 7 min walk
  • Cessnock Station - 18 min walk
  • Glasgow International Airport (GLA) - 14 min drive

Restaurants

  • The Mariner Bar — 1 min walk
  • The Mariner Restaurant — 1 min walk
  • India Quay - 7 min walk
  • Strip Joint - 12 min walk
  • Lebowskis - 12 min walk

About this property

Crowne Plaza Hotel Glasgow, an IHG Hotel

Eco-friendly Glasgow hotel in Glasgow Westend, walk to OVO Hydro
This smoke-free hotel features a full-service spa, an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a health club, a bar/lounge and a snack bar/deli are on-site. All 283 rooms offer free WiFi, 24-hour room service and flat-screen TVs with satellite channels. Minibars, coffee makers and hairdryers are among the other amenities available to guests.
Crowne Plaza Hotel Glasgow, an IHG Hotel offers 283 forms of air-conditioned accommodation with minibars and laptop-compatible safes. 32-inch Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Riverside Beauty has 2 treatment rooms. Services include hot stone massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 7.50 per night)
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6 AM–10 AM on weekdays and 7 AM–11:30 AM on weekends: GBP 15.95 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Hot tub
  • Steam room

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • Czech
  • English
  • French
  • German
  • Italian
  • Polish
  • Portuguese
  • Spanish

Business services

  • Conference space (6500 square feet)
  • Meeting rooms - 15

Outdoors

  • Picnic area
  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage/treatment rooms
  • Reflexology
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Films for purchase
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Local maps
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from 18 October 2021 to 18 November 2021 (completion date subject to change). The following areas are affected:
  • Parking area
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 25.0 per stay.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: GBP 15.95 per person (approximately)
  • Self-parking fee: GBP 7.50 per night
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: GBP 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

Pool access available from 6:30 AM to 8:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Crowne Plaza GLASGOW
Crowne Plaza Hotel GLASGOW
GLASGOW Crowne Plaza Hotel
Crowne Plaza Glasgow Hotel Glasgow
Crowne Plaza Glasgow Scotland
Glasgow Crowne Plaza
Crowne Plaza Hotel Glasgow
Crowne Plaza Glasgow, An Ihg
Crowne Plaza Hotel Glasgow an IHG Hotel
Crowne Plaza Hotel Glasgow, an IHG Hotel Hotel
Crowne Plaza Hotel Glasgow, an IHG Hotel Glasgow
Crowne Plaza Hotel Glasgow, an IHG Hotel Hotel Glasgow

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 519 out of 960 reviews
5 - Excellent 54%
Rating 4 - Good. 310 out of 960 reviews
4 - Good 32%
Rating 3 - Okay. 84 out of 960 reviews
3 - Okay 9%
Rating 2 - Poor. 31 out of 960 reviews
2 - Poor 3%
Rating 1 - Terrible. 16 out of 960 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Nice staff and accommodating staff. We loved it there and will be back.
Stayed 1 night in Jan 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

4/5 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Room with a view
Parking was easy and our welcome was lovely but the reception area bar was being decorated and it looked really messy. Our room was spotless with a great view. I appreciate Covid has changed many things but paper cups for a cup of tea and no glass in the bathroom even had there been plastic one seemed a bit over the top. Our trip to the restaurant was a little disappointing staff were friendly but a few things to note....remove the two meals for £39.99 with a drink from the menu if it is not a valid offer, it would have been good for staff to mention food or wine that was not available before we started choosing, we picked lamb and a bottle of Picpoul but neither were available. I know there are many issues with supply chain at the moment I don't have a problem with that but say before we start. Breakfast was back to buffet style food it was tasty and plenty to choose from but the small tea / coffee making area was a complete mess tea bags etc overflowing from a tiny bin. There was a large glass bottle with a screw top for milk didn't seem very "Covid aware" with multiple people picking it up unscrewing the top using it screwing the top back on and sticking it back in a glass bowl with water and ice.
Stayed 1 night in Oct 2021

4/5 Good

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Bar closure undisclosed
I booked the hotel and all was fine but was never informed that the main bar service was not available and only a makeshift bar with a very limited stock Such a shame as because of terrible weather we were confined to the hotel
Stayed 1 night in Oct 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021