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Reviews of Susan Bungalow

3 out of 5
Susan Bungalow
Gili Indah, Mataram, Gili Air, Gili Air

Reviews

7.8

Good

Rating 10 - Excellent. 5 out of 21 reviews" "
Rating 8 - Good. 8 out of 21 reviews" "
Rating 6 - Okay. 7 out of 21 reviews" "
Rating 4 - Poor. 1 out of 21 reviews" "
Rating 2 - Terrible. 0 out of 21 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017
Response from Susan on 14 July 2017
Thank you for your visit and stay with us Also thank you for your great feedback

6/10 Okay

Christine

Liked: Cleanliness, property conditions & facilities
The hotel was okay, it was a little expensive for the area.
Stayed 1 night in Jun 2017
Response from Susan on 14 July 2017
Thank you for your visit and stay with us Also thanks for your great feedback

8/10 Good

Nadine

Liked: Cleanliness, property conditions & facilities, room comfort
Clean and Comfortable
We stayed over the Christmas holiday. Room was clean and very comfortable. A/C had a weird smell though. Pool was nice and property was very close to the beach. Internet did not work during the days we were there.
Response from General Manager on 13 Feb 2017
Thank You for your visit and stay with us, also thank so much for great feedback.

6/10 Okay

Verified traveller

Liked: Room comfort

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
.Good stay in general
Good stay in general, nice rooms, and premises. However the Wi-Fi is dreadful, and the breakfast is far from enough, and they charge for extra, make sure to ask how much.
Thank you for your visit and review. Thank You

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Susan Bungalow
Susan Bungalow was a nice, basic bungalow on Gili Air. It's a little farther from the beach than comparably-priced rooms. The owners were lovely and the breakfast and service were both great.
Thank you for your visit and great review, hope you really enjoy your stay at our place and hope to see you next time. Thank You

8/10 Good

Verified traveller

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Petite propriété mais treq sympathique surtout qu'elle se trouve dans la zone des habitants locaux de l'île. La fille qui s'occupe de l'établissement est tres gentille, elle prépare les petits déjeuners seule mais efficace et souriante.
Stayed 1 night in Aug 2019

6/10 Okay

celine

Liked: Staff & service
Disliked: Cleanliness
bien situé, 200m de la plage nord pour des bons cocktails au couché du soleil. Nous sommes restés plusieurs nuits mais les ménage n'est pas fait tous les jours, de plus le petit-déjeuner est très sommaire, donc pas vraiment un bon rapport qualité-prix
Stayed 2 nights in Jun 2018
Response from Ria Susani on 25 July 2018
Merci pour votre visite et séjour, merci aussi pour vos bons retours et votre score

8/10 Good

Rebecca, Stockholm

Liked: Staff & service, property conditions & facilities, room comfort
Trevlig personal och nära stranden
Lite spindelnät i taket på bungalowen, dåligt internet men annars bra!
Stayed 6 nights in Feb 2018
Response from Ria Susani on 3 Mar 2018
Tack för ditt besök och stanna, tack för din bra feedback och poäng

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra service
Mycket bra hotell med enastående personal! Ligger kanske lite långt bort från hamnen men gjorde oss inget. Frukosten är lite mindre men man får både fruktsallad och macka. Rekommenderar detta hotell.
Stayed 3 nights in Aug 2017
Response from Susan on 20 Aug 2017
Tack så mycket för ditt besök och stanna hos oss Också tack för din bra feedback och poäng

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Hauska bungalowi
Majoituspaikassa on kaksi kaksikerroksista bungalowia ja kaksi villaa. Olimme toisen bungalowin yläkerrassa. Isohko parivuode, ilmastointi, toimiva vesivessa ja suihku. Pihalla on kaksi uima-allasta vapaassa käytössä sekä muutama lepotuoli. Suihkusta tuli viileää vettä, mutta sai hyvän virkistyksen kuumuudessa. :) TVstä näkyi yksi kanava. Huoneessa ei ollut minibaaria, eikä esim. vedenkeitintä. Huone siivottiin kerran neljän päivän aikana. Aamupalan saa valita menu-listalta. Tarjolla mm. Munakasta, hedelmiä, paahtoleipää. Respasta saa ostettua virvokkeita ja pientä naposteltavaa. Ystävällinen henkilökunta ja rento ilmapiiri.
Response from Ria Susani on 10 Apr 2017
Thank you for your visit and stay with us, and thank you for your great feedback and score, we will try to do better then today. Thank You

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mysigt och väldigt trevlig personal
Rummet var väldigt mysigt och personalen var supertrevlig. Frukosten som för mig bestod av ananaspannkaka varje morgon var jättegod. Ganska nära stranden. Pool. Billigt var det också. Det enda jag har att klaga på är wifi:t som inte fungerade till 100%.
Response from Ria Susani on 10 Apr 2017
Thank you for your visit and stay with us, and Thank you for taking the time to give us your great feedback and score.

6/10 Okay

Geoffray, France

Il y a mieux !!!
Bof bof pas d'eau chaude et la mosquée à côté

8/10 Good

Sofia, Stockholm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kanon
Väldigt skönt ställe. Vi delade pool med två andra personer, hade ett separat utrymme. Personalen var mycket trevlig. Det var rent och fräscht, högt i tak och fanns AC. God frukost, dock tanig (vilket verkar vara fallet för hela gilliöarna). Lugnt område, nära stranden och ställen att käka på om man inte vill gå till hamnen.

8/10 Good

Thomas, Toulouse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bien
Cet hotel est confortable et nous avons ete bien accueillis. Il ne faut pas etre surpris par la salle de bain qui est privative mais a l'exterieur de la chambre, d'où la presence de quelques insectes. Au niveau localisation il est a l'opposé du débarcadère (20 bonnes minutes à pied). Bon rapport qualité prix dans l'ensemble

8/10 Good

Susanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avslappning på Gili Air
Läget var perfekt, inte direkt vid stranden men gångavstånd. Ingen genomgångsgata så det var ostört. Personalen var jätte trevliga och försökte hjälpa till så gott de kunde. Vi hade bokat rum för 2 vuxna och 2 barn(4 & 7) och det stod att det skulle finnas en bäddsoffa till barnen. När vi kom fanns inget bäddat till dem och de såg lite frågande ut när vi bad om lakan, filtar och kuddar till barnen. Vi fick lakan och filtar första dagen men kuddar fick de först dagen efter men då tog de å andra sidan tillbaka filtarna. Rent och fräscht och barnen ville ofta gå hem till hotellet för att gå på toaletten då deras badrum var mycket fräschare är flera av restaurangernas i närheten.

8/10 Good

Robert, Gävle

Liked: Cleanliness, staff & service, room comfort
Nice
Friendly staff, decent location, ac in room.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Thank You for your Visit and feedback. Thank You.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice place and very helpfull staff.
Response from Susan on 11 June 2016
Thank you for your visit and your great review. Thank You.

6/10 Okay

Josefine

Liked: Staff & service
Väldigt bra vistelse! Mysigt hotell med väldigt trevlig personal. Vi stannade här i 2 nötter vilket var lagom för oss.
Response from Susan on 4 June 2016
Thank you for your visit and great review, hope you enjoyed your time during your stay at our property. Thank You

10/10 Excellent

martine, bordeaux

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très relaxant - piscine devant la chambre
tenu par 2 très jeunes femmes - très souriantes et sympathiques. A 2 mn à pied de la plage
Response from Susan on 14 May 2016
Thank you for your visit and great review, hope you enjoyed your stay at our place. Thank you.