Hotels with Pool & Resorts in Gilbert from AU$101

"WE CHECKED IN WITH 5 PEOPLE, THEY DID NOT HAVE ENOUGHT BLANKETS. THEY SAID HEY WERE OUT. NONE OF TGHE PRODUCTS IN BATHROOM SHOWER HAD ANY PRODUCT IN THE. NO TOWELS. NO CUPS, NO COFFEE/ THEY DID NOT EVEN HAVE EN OUGHT PILLOWS. THEY SAID IT WAS BECAUSE OF THE MASTERS GOING ON AT THE SAME TIME. ALSO 5:30AM THE FIRE ALARMA WENT OFF. WE CALLED THE FRONT DESK, THEY SAID FALSE ALARM. IT WAS NOT A FALSE ALARM. CONFERENCE ROOM A WENT ON FIRE. WE HAD TO EVACUATE TO OUTSIDE THE BUILDING, THE HALLWAYS AND ROOM WAS FILLED WITH SMOKE. THANK GOD WE LEFT THE ROOM, AND DID NOT LISTEN TO RECEPTIONIST. WE HAD NOT SUPPLIES. WE DID NOT GET ENOUGHT COFFEE, OR CUPS/STIRRERS, NOTHING. THEY SAID THEY WERE ALL OUT. AND WHEN YOU ENTER THE LOBBY, THERE IS A SHELF FREE TO GUEST TO GRAB A WATER. WE WENT TO GRAB A BOTTLE EACH. AFTER OUR DRIVE WE WERE THIRSTY. I WAS TOLD "NO" ONE PER FAMILY. 1 BOTTLE OF WATER! "

"The room was clean and the beds were comfortable. The dog noise from a nearby room throughout the day and evening was discouraging, and my wife could find no way to contact the front desk about it by phone. The outside of the building was not as well cared for as the room. Also, loud music noise from a car parked outside at 2:30 am was annoying. We checked out at 3:15 am and won't come back."

"Property was nice and clean. Restaurant was expensive with ok food. Room was very clean and had everything you need. The bed was a lot firmer than I am used to, but that’s my opinion. "

"Happy"

"Breakfast was cooked fresh, although we were disappointed in the hash browns. They were similar to McDonalds hash browns, and were very greasy. Oil oozed out and sat on the plate. Eggs, bacon and Orange juice were good, though. "

"Good free breakfast and Staff was very polite and helpful. They tried hard to please us."

"Breakfast choices were excellent. Linens were scratchy. Staff was impeccable. HVAC was somewhat noisy. Location was perfect … walking distance to good food and the University. "

"Great location and excellent service"

"Called the hotel before I even left home to notify of later check in. Kept being placed on hold & finally gave up. Arrived, the guy & young lady neither seemed one bit concerned. Needed a luggage cart- ended up with laundry cart which worked out & I was thankful for since we had a lot of stuff. I did check the room for bed bugs, etc before checking in but as we stayed - I noticed things I’d missed on first glance. Pee stains on side of toilet, hairs in bathroom, stains on bathroom wall. I don’t want to know. I didn’t walk bare foot in our room & had I not been too tired to pack up all over- I’d have gone elsewhere. None of the outlets in dressing area worked. previous guest had leftover something in fridge & I later found something unidentified rottening inside the ice bucket. Beds appeared clean & slept comfortable tho I took my own pillow & blanket. Our balcony faced the pool- which was covered & closed despite it being April & 1000 degrees in Columbia. They also only change towels every 3 days unless you ask. They don’t provide enough towels for all that. Again- I brought my own bc my teen uses every towel that can be found every single time. Upon checkout, I did notify the manager & was able to have some money returned. Only gave 2 stars bc of the beds & otherwise decent room. Place has potential but needs new staff. Indian owned/operated also just fyi."