Exterior
Check availability

Reviews of Sunset Beach Holiday Park

2 out of 5
Sunset Beach Holiday Park
Bosley Street, Sunset Beach, WA

Reviews

8.0

Very good

Rating 10 - Excellent. 143 out of 383 reviews" "
Rating 8 - Good. 138 out of 383 reviews" "
Rating 6 - Okay. 65 out of 383 reviews" "
Rating 4 - Poor. 27 out of 383 reviews" "
Rating 2 - Terrible. 10 out of 383 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Sarah

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay in the beach chalets and sunset beach. It wasnt anything fancy but had everything we needed for an overnighter on our way home from up north. We fell asleep listening to the waves crashing. We will definitely be back again one day :)
Stayed 1 night in Apr 2023

10/10 Excellent

Roy

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
As stated
Stayed 1 night in Jan 2023

10/10 Excellent

Keith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice outlook, convenient, facilities good
Stayed 2 nights in Jan 2023

10/10 Excellent

Roy

Stayed 1 night in Jan 2023

10/10 Excellent

Donald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent park layout, very family friendly, and clean.

8/10 Good

Chelsea

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Comfortable, cosy and clean room
Alot more modern than expected; better than most hotel rooms I've been in, the kitchenette area was great, and bathroom was spacious. Room size is on the smaller size and not much storage space (1 hanger provided). The only downside was the check in process, which was non-manned (even though we rushed to arrive before 4:30pm) and stressful as we were holding up the line trying to figure out self-check-in. No direction or indication on where to park so parked on the dirt under the tree. Accom appears to run on a self-service model so be prepared. Other than that, all else was excellent and would stay again now that we figured out the self-check-in process.
Stayed 1 night in Dec 2022
Response from Bou on 4 Jan 2023
Thank you for your feedback Chelsea, we really appreciate it.

10/10 Excellent

Nina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always a lovely stay. Used the laundry facilities and they were clean and well maintained. Key problem fixed quickly and with a smile
Response from Bou on 28 Dec 2022
Thank you for taking the time to leave us a review Nina, we are glad you enjoyed your stay.

10/10 Excellent

Mary-Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed in a little cabin at the front of the park. We didn’t use any of the facilities but our cabin was very clean, fresh and new. The location is right on a lovely beach great for walking and swimming. Not far from town. I’d stay again - cabin a bit small for more than a night or two. Lovely park. Would recommend
Stayed 2 nights in Dec 2022
Response from Bou on 16 Dec 2022
Thank you so much for leaving us a review Mary-Ellen, we are glad you enjoyed your stay. We look forward to welcoming you back sometime in the future.

2/10 Terrible

peter

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst place I’ve stayed in on entire west coast of Australia - false advertising , room was a dog box , was advertised as a 2 bedroom yet was a tiny 1980,s old granny shack , with bunk beds in the hallway, had to rub bodies to get past each other . The reception lady was not helpful at all and lied to our faces , the lights didn’t work in the main room so had to cook with iPhone light . The floor was ripped cheap Lino . I am requesting a full refund for 2 nd night as we moved to another hotel , absolutely disgusting accomodation , do not stay here . Not happy at all
Stayed 2 nights in Sep 2022

8/10 Good

Gavin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2022

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, easy book in, great kitchen area, very clean.
Stayed 2 nights in Aug 2022
Response from Bou on 28 Aug 2022
Thank you for taking the time to share your feedback with us Gail. We are so glad you enjoyed your stay with us.

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Warm and acceptable
Stayed 2 nights in Aug 2022
Response from Bou on 20 Aug 2022
Thank you for leaving us a review. We really appreciate it.

10/10 Excellent

Clinton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly enjoyed the stay,comfortable accommodation
Stayed 2 nights in Aug 2022
Response from Bou on 16 Aug 2022
Thank you Clinton for your feedback. We are so glad you enjoyed your stay with us.

6/10 Okay

Lesia

Liked: Property conditions & facilities
Disliked: Cleanliness
I had a really bad bug/ant problem in the bathroom and I said something to the cleaner and instead of her checking it out and sorting it - she gave me spray and a rag for me too sort it… I thought I was the guest…
Stayed 2 nights in May 2022
Response from Bou on 3 Aug 2022
Thank you for your review. We are sorry to hear you had a frustrating experience, we really appreciate you bringing this issue to our attention.

10/10 Excellent

Mitchell

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Spacious, clean and modern unit great for a family of 5. Jumping pillow for the kids and right on the beach
Stayed 1 night in May 2022
Response from Bou on 24 June 2022
Thank you for your review Mitchell

8/10 Good

Dianne

Travelled with group
Liked: Cleanliness, room comfort
Quiet park next to beach. Good cabin. Comfortable.
Stayed 1 night in May 2022
Response from Bou on 16 May 2022
Thank you for leaving a review with us Dianne.

4/10 Poor

reith

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Girl at check in was really good. Unit was poorly maintained and in need of reno or replacement and tiny. Exhaust fan not working in bathroom and hand basin drain almost completely blocked.
Stayed 1 night in Apr 2022
Response from Sunset Beach Holiday Park on 11 Apr 2022
We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention Reith. We hope to welcome you back again in the future.

10/10 Excellent

Ruth

Travelled with group
Liked: Cleanliness
Beautiful relaxing place with beach right on door step
Stayed 2 nights in Feb 2022
Response from Bou on 24 Mar 2022
Hi Ruth, thank you so much for your review. We really appreciate you being a customer. We’re here for you anytime.

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our motel room was right at the beach , very clean
Stayed 1 night in Jan 2022

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, amenities
Properly dated and small, was clean and we enjoyed our stay
Stayed 7 nights in Jan 2022

8/10 Good

Neil

Business traveller
Liked: Cleanliness, room comfort
Really enjoyed my stay.
Stayed here for 3 nights whilst on a business trip to Geraldton. Enjoyed the location being right next to the beach and the fact it was self contained. I would recommend staying here and will book again in the future.
Stayed 3 nights in Oct 2021
Response from Bou on 5 Nov 2021
We really appreciate you taking the time to share your feedback with us Neil. We look forward to seeing you again in the future.

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was in the best location close to beach
Stayed 1 night in Oct 2021
Response from Bou on 19 Oct 2021
Thank you so much for taking the time to leave us your feedback Michelle - it's much appreciated!

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location but issues with communications and also the office hours!
Stayed 5 nights in Sep 2021
Response from SBHP on 23 Sept 2021
Hi Paul, thank you for taking the time to leave a review!

10/10 Excellent

Amina

Liked: Amenities, property conditions & facilities
Very good. Just little noisy because of winds and beach waves. Beach was not very attractive.
Stayed 2 nights in Sep 2021
Response from SBHP on 23 Sept 2021
Hi Amina, thank you for your feedback!

2/10 Terrible

Karri Maree

Travelled with partner
Liked: Cleanliness
When we saw Big 4 we thought this would be a safe and nice accommodation. This accommodation did not list ‘motel room’ until after we had booked it. It was outside of the Big 4 park and there were a lot of sketchy characters hanging around our door. One guy was smoking and drinking and knocking on windows. The room was small (not a big deal) but it was facing the beach with a tiny window on the back wall and when you looked through it there was barbed wire and beyond that was another person just hanging out there that I locked eyes with… the worst experience we have ever had. We stayed 2 hours and drove home 5 hours in the dark just to avoid staying here. It was meant to be a 1 night stop over after a beautiful holiday and we were uncomfortable and freaked out. I’m sure the park itself would be fine but this was outside of the park. We don’t normally leave bad reviews as we can always find the positives and let others know but this was unsafe and terrible.
Stayed 1 night in Sep 2021
Response from SBHP on 8 Sept 2021
We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention Karri.

10/10 Excellent

Alishea

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Aug 2021

8/10 Good

Peter

Liked: Cleanliness, room comfort
A good park
They upgrade our unit when we had trouble parking. Staff very friendly and helpful.
Stayed 1 night in Jul 2021
Response from SBHP on 8 Sept 2021
Thank you so much for taking the time to leave us your feedback Peter.

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2021
Response from SBHP on 7 July 2021
Thank You!

4/10 Poor

Verified traveller

Stayed 5 nights in May 2021
Response from B on 28 June 2021
Thank you for your rating, we appreciate it.

10/10 Excellent

Nicole

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in May 2021
Response from Bou on 15 May 2021
Hi Nicole, thank you for taking the time to leave a rating.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and good location
Stayed 1 night in Apr 2021
Response from Bou on 30 Apr 2021
Thank you for your feedback, we really appreciate it.

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Amenities, property conditions & facilities
The motel units are perfect for a couple. The park is also just a crawl from the beach
Stayed 1 night in Mar 2021
Response from Bou on 31 Mar 2021
Thank you so much for taking the time to leave us a review.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Everything was great very comfortable clean and good price would recommend to all
Stayed 1 night in Mar 2021
Response from Bou on 23 Mar 2021
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated

8/10 Good

Verified traveller

Stayed 1 night in Mar 2021
Response from Bou on 29 Mar 2021
We are so grateful for your review. Thanks for sharing your rating with us and the community.

8/10 Good

Verified traveller

Liked: Cleanliness, amenities
Stayed 1 night in Mar 2021
Response from Bou on 28 Mar 2021
Thank you for your rating.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
20 meters from the beach, waves crashing on the beach all night, better than any sleeping pill!
Stayed 1 night in Feb 2021
Response from Bou on 11 Mar 2021
Thank you so much for taking the time to leave us a feedback.

10/10 Excellent

Gabby, Perth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great Holiday Park on such a beautiful beach - only 5-10 minute drive from the center of Geraldton. The place was very clean and cosy! i cannot wait to come back here again.
Stayed 2 nights in Oct 2020
Response from Bou on 28 Oct 2020
Thank you so much for your kind words, Gabby. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you. We look forward to welcoming you back again in the future!

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2020
Response from Bou on 6 Oct 2020
Thank you for your rating.

10/10 Excellent

ALEX, Perth

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Close to beach good kids play area friendly staff clean accommodation very recommend for families. Close to local shops and restaurants and not to far from Geraldton city centre would definitely stay again
Stayed 3 nights in Sep 2020
Response from Bou on 29 Sept 2020
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Traveller, Pert

Business traveller, Travelled with partner
Place looks a bit run down and it seems that the ocean is now encroaching and some pretty major work will be required to prevent the place washing into the sea
Stayed 1 night in Sep 2020
Response from Bou on 29 Sept 2020
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Carmel, Perth

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and all the facilities needed were available.
Stayed 1 night in Sep 2020
Response from Bou on 29 Sept 2020
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Verified traveller

Stayed 1 night in Sep 2020
Response from Bou on 9 Sept 2020
Thank you for your rating, we appreciate it.

6/10 Okay

Peter

Liked: Cleanliness, room comfort
Wonderful unit, bad smell on the Beach
The unit was amazing, but the smell from the beach was overpowering. I do not know whether it was rotting seaweeds or a nearby wastewater treatment plant, but it smelled like raw sewage. Inside the unit the smell was hardly noticeable and everything was great, nice and clean, roomy and well equipped.
Stayed 1 night in Aug 2020
Response from Bou on 9 Sept 2020
Hi Peter, thank you for taking the time to share your feedback with us. Unfortunately being right on the beach, we do get really bad smells from the seaweed.

4/10 Poor

Tony, Perth

Disliked: Cleanliness
Place was not very clean. Really needs a good going over.
Stayed 1 night in Aug 2020
Response from Bou on 9 Sept 2020
Hi Tony, thank you for your feedback.

8/10 Good

EvaJ, Perth

Travelled with partner
Liked: Cleanliness, amenities
The complex is very quiet and next to the beach. Would definitely stay again.
Stayed 1 night in Aug 2020
Response from Bou on 9 Sept 2020
Hi EvaJ, thank you for your feedback. We really appreciate it.

8/10 Good

Trevor, Kimberlys

Business traveller, Travelled with partner
Liked: Cleanliness, amenities
Very noisy rooms as can hear people next door walking around and talking ( motel rooms )
Stayed 1 night in Aug 2020
Response from Sunset Beach Reception on 18 Aug 2020
Hi Trevor, thank you for your feedback we really appreciate it.

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities
Stayed 1 night in Aug 2020
Response from Sunset Beach Reception on 18 Aug 2020
Thank you for your review, we appreciate it.

8/10 Good

Verified traveller

Disliked: Cleanliness
Stayed 1 night in Aug 2020
Response from Sunset Beach Reception on 18 Aug 2020
Thank you for your review, we appreciate it.

6/10 Okay

Verified traveller

Stayed 1 night in Jul 2020
Response from Sunset Beach Reception on 18 Aug 2020
Thank you for your review, we appreciate it.