Luxury Sky Glamping Duplex Penthouse Suite with Genting View
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Reviews of 7Stonez Suites Geo38 Genting Highlands

4.5 out of 5
7Stonez Suites Geo38 Genting Highlands
Jalan Permai 2 T2-27-13A, Geo38 Residence, Genting Highlands, Pahang

Reviews

7.6

Good

Rating 10 - Excellent. 18 out of 50 reviews" "
Rating 8 - Good. 16 out of 50 reviews" "
Rating 6 - Okay. 7 out of 50 reviews" "
Rating 4 - Poor. 6 out of 50 reviews" "
Rating 2 - Terrible. 3 out of 50 reviews" "

8.2/10

Cleanliness

6.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Nicholas

Travelled with family
Liked: Property conditions & facilities
The property was slow to respond to messages. We located cockroaches in the room and were woken to a cockroach on our face while sleeping. The washing machine/drier was broken and unusable. Pillow cases had holes in them and there was dirt in the rubbish bins on arrival. The shower was full of dirt from previous stayers. The views were fantastic. The room appeared modern and the beds were comfy. Bring meds for gastro with you as there are no pharmacies near by. Learned the hard way.
Stayed 2 nights in May 2024

6/10 Okay

Adil

Toilet shower area tiles and grout disgusting. Lounge furniture fabric wrapped and damaged over all smelly too
Stayed 2 nights in Apr 2024

2/10 Terrible

Jennish

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This place was not like the photos Very very basic rooms smelled musty So hard to navigate Carpark to reception desk as floor numbers very confusing Car park is very confusing Overall not as described and definitely not as per pictures Would not stay here just ruined my anniversary trip to Genting highlands
Stayed 2 nights in Jan 2024

4/10 Poor

Celian

Stayed 3 nights in Dec 2023

6/10 Okay

Aaron

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Had to waste 30 mins going down to the receptionist just to request a sheet for the futon. Overall this property is average. Will reconsider before booking in the future.
Stayed 1 night in Dec 2023

8/10 Good

Kek Choo

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Moonshi Kamarudin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Well maintained and clean…
Stayed 1 night in Dec 2023

8/10 Good

Komala, Petaling Jaya

Travelled with family
Liked: Cleanliness, property conditions & facilities
Nice view & clean
Stayed 1 night in Nov 2023

10/10 Excellent

Chyau Jing Daniel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms was comfortable and quiet to stay in after a long day in Genting Highland. Nice view . Very safe to park your vehcile here as the security screen your vehicle in and out of the property . without an access card, you cannot enter or exit. Good places to shop and eat around the property. travel by car to genting takes about 15 - 20 min.
Stayed 2 nights in Sep 2023

8/10 Good

Law

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023

10/10 Excellent

Shunjie

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, room comfort
Great choice
Great place to stay. Nice eatery around the area. Abit challenging for Ehailing. But overall is a great place.
Stayed 2 nights in May 2023

10/10 Excellent

Shunjie

Business traveller, Travelled with family
Liked: Cleanliness, room comfort
Nice place for groups
Great place to stay. But slightly longer to E-Hail to go up Genting highland. Overall wise was pleased with the check in and out process and the staff are friendly and helpful.
Stayed 2 nights in May 2023

8/10 Good

Anuj

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2023

6/10 Okay

Peter

Travelled with group
Liked: Room comfort
Unsatisfied
Non-functioning electronic lock on the apartment, unpleasant musty smell, poorly cleaned bathroom, lots of mold on the tiles
Stayed 1 night in Mar 2023

8/10 Good

Chen

Stayed 2 nights in Mar 2023

4/10 Poor

Brandon, selangor

Travelled with family and small children, Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
i such a cold place but the water heater not working, call management service but no one pick up the phone.

6/10 Okay

Madan

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff at check in was rude , kevin needs to learn to greet customers better
Stayed 1 night in Feb 2023

6/10 Okay

Ang

Disliked: Cleanliness, room comfort
Stayed 2 nights in Feb 2023

10/10 Excellent

Mike

Liked: Cleanliness, amenities, property conditions & facilities
Room was great. For a weekday rate it was really a great price for a large condo with a nice view

8/10 Good

Chen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We are happy enjoyed 1 night stay here , the appartment is new & the rooms are clean. 👍
Stayed 1 night in Apr 2022
Response from Reservation Agent on 30 Apr 2022
Hello Mr/Ms, Greetings From 7Stonez Management, Thank you so much for taking the time to leave an excellent rating. We really appreciate your courtesy feedback. We are happy to hear that you were comfortable with your stay at 7Stonez Suites at Geo38 Genting Highlands. We look forward to hosting your stay in the future and hope to see you again. Take care and stay safe, 7Stonez Management.

10/10 Excellent

Kamaljit

Travelled with group
Liked: Cleanliness, room comfort
excellent ,
overall the unit caught us by suprice. it was beyond my expectation. it was so clean and comfort. would definetly comeback one day. it would good if they have smart t.v so that we can link to internet and watch nice moives.
Stayed 1 night in Apr 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Modern and good value for money. There were food outlets, convenient stores and even a money changer within walking distance.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean n so good
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room, beds are clean. Easy access to the room as the parking lot is just outside of the entrance of our room. The only thing was the water hester wasnt working at night (maybe we showered too late, no more hot water in boiler). The only thing to improve is that the water kettle smells and the stove just not working.
Stayed 1 night in Dec 2019

4/10 Poor

noorzura

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2BR Apartment, overall clean and tidy
The check-in was quick and fussfree. The rooms were generally clean except for the single bed room which had a very strong smoke smell. The whole apartment looks modern and has a big floor area, bed is comfy but sofa has a few stains. There is free parking but each apartment is allocated to one specific lot which you will have to use throughout your stay, othewise you will risk your car getting clamp. There are 4 lifts at the lobby but waiting for an available lift takes a very long time, can be up to 10 mins, especially during check out timing as the lifts service 30 over floors. Area was quiet and there are lots of eateries and minimarts opposite the building, some 24hrs. There is a petrol station nearby as well. Overall quite satisfied with the stay.
Stayed 2 nights in Dec 2019

4/10 Poor

Priscilla

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Not coming back
Dirty gluey stuff on mirror, needle found on bedroom floor, unknown stuff in kitchen sink. Booked for 3pax but third person's pillow did not have pillow case. We did not use water excessively but hot water ran out whilst second pax was taking shower halfway. Third pax had to go to toilet at swimming pool to shower. Reported dirt to counter but no action taken. Reported lack of hot water to counter, a staff came to check but reply was that we used up the hot water. No towel rail. 2 thin hooks placed at sink level - how to hang towels? No other hooks, no place to put clothes in bathroom. No privacy - side door was see-through glass visible from car park! This is not even a hotel nor a properly serviced apartment. My worst booking from hotels.com.
Yucky dirty mirror
No privacy. Photo from car park
Stray needle in bedroom floor
Unknown dirty stuff in sink
Stayed 2 nights in Dec 2019

10/10 Excellent

Lim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Washing machine door can see kitchen
Stayed 1 night in Dec 2019

2/10 Terrible

Ang

Travelled with family
Disliked: Staff & service
poor response from reception
Stayed 2 nights in Dec 2019

8/10 Good

Vince

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Mikhael

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Room was nice and clean. However very difficult to communicate with the company through Whatsapp/phone call. Asked for early check out and the staff said 7am but the staff arrived at 7:45am. Needs improvement on the service department.
Stayed 1 night in Dec 2019

8/10 Good

Mohd

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
It was Amazing and comfortable
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
CLEAN AND GOOD SERVICE
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was a nice stay. Clean property, nice view and easy access to eateries area. However, it would be better if the property provides some complementary food such as instant coffee/ tea and an additional blanket
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
good family facilities like swimmimg pool tennis coutt etc but the room srvice is bad as only clean on demand
Stayed 3 nights in Nov 2019

6/10 Okay

Mahsa

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
No room service in 3 nights that we stayed there! At beginning they gave a room which was smelly and had a bad view to the street and they insisted that there is the only available room; then i contacted (Hotels.com)and then they changed my room to better level and none smelled one.
Stayed 3 nights in Nov 2019

10/10 Excellent

Jasmine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday in pahang
Very good location with lot of restaurants around and view is excellent highly recommended.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities
The place is very clean & homey. The view is beautiful & easy access to places to eat and a 7-11.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2019

8/10 Good

Kal, Gombak

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely furnished, clean, easy access from parking spot
Stayed 1 night in Oct 2019

10/10 Excellent

SHU-HUI

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
乾淨、安靜。
Stayed 1 night in Jan 2024

2/10 Terrible

Natsu

Stayed 2 nights in Jan 2024

8/10 Good

Tak Cheong Louis

Stayed 3 nights in Nov 2023

10/10 Excellent

Chu-I

Stayed 1 night in Jun 2023

6/10 Okay

Abdul Hamid

Stayed 1 night in Jun 2023

10/10 Excellent

Victor

Travelled with family
Liked: Cleanliness, room comfort
Great stay
Satisfied with the stay, nice and clean environment with full conveniency around. Good for family stay with kids.
Stayed 1 night in Mar 2023

8/10 Good

Yusnizah

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in May 2022
Response from Reservation Agent on 18 May 2022
Hello Mr/Ms, Greetings From 7Stonez Management, Thank you so much for taking the time to leave an excellent rating. We really appreciate your courtesy feedback. We are happy to hear that you were comfortable with your stay with us. We are making an effort to improve and reduce all the shortcomings as soon as possible. We look forward to hosting your stay in the future and hope to see you again. Take care and stay safe, 7Stonez Management.

10/10 Excellent

Elvis

Stayed 1 night in Apr 2022
Response from 7Stonez Management. on 6 May 2022
Hello Mr/Ms, Greetings From 7Stonez Management, Thank you so much for taking the time to leave an excellent rating. We really appreciate your courtesy feedback. We are happy to hear that you were comfortable with your stay at 7Stonez Suites at Geo38 Genting Highland. We look forward to hosting your stay in the future and hope to see you again. Take care and stay safe, 7Stonez Management.

10/10 Excellent

SUNGJIN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020