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"The way Geneo was marketed and the reality are two completely different things. The area around the hotel is extremely dangerous and filthy. They advertise free parking and that is not true. We were nervous to be outside after dark. There is no way I would ever return."

"Clean room, the staf is very helpful."

"Right across the train station, right at the corner of Old Town. Bus station and Metro near by. Many museums around. Good restaurants. "

"This Hotel is a great location in Genoa if you want to explore the historical City of Genoa and the best location for great nearby restaurants."

"Breakfast menus was limted "

"I was very disappointed with my stay at this hotel. There was hardly any staff available, and no one was there to assist us properly. We even had to carry all our luggage upstairs ourselves, as there was no staff to help. The room was extremely dirty — especially the floor. It was so unclean that I had to ask for slippers just to be able to walk inside the room. Instead of bringing them to my room, I was told to go down to the reception and collect them myself. This is not the level of service I expect from a hotel of this standard. Very disappointing experience overall."

"The room was just ok. When I asked if the could bring an iron to room I was told I need to go downstairs to the business room where they have an iron and board setup. Never seen that before."

"Beautiful hotel great staff excellent service!!! Definitely worth the visit!!"

"Perfect short walk from the Airport to the hotel"