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"Great hotel Excellent staff Wonderful prestige room Mostly dreadful a la carte food"

"The hotel staff were very friendly and the spa in particular is well worth a visit. The rooms were fine and the pool area is nice in the sun. Drink options are quite varied with an upcharge for branded drinks which is expected on an all inclusive. The food was average, breakfast probably the best out of the 3 main meals. Food was quite badge and bland with not masses of choice but it was average. "

"Great location regarding beach and marina. Lovely hotel. Reception staff very good main bar staff were okay. The food is nice but very much the same each night "

"Perfect location, not far from airport and a taxi ride away to Puerto Del Carmen (about 12 Euros). room with ocean view, clean and modern. Upgraded to Preferred Club would highly recommend. Food good quality, cocktails are genuinely good especially Espresso Martini. Staff super efficient and friendly. Been here a few times and won’t be the last. Perfect place for total relaxation. "

"Apartment was cleaned most days. Staff friendly."

"This is advertised as a 5 Star property. However, there were a number of disappointing issues: A number of the on site restaurants were closed, the Wi-Fi in the room stopped working half way through our holiday, the 'Fun Pub' was only open between 20:00 & Midnight and was closed completely on Wednesday & Friday. The squash court was closed and the two treadmills were in a poor state of repair."

"You get what you pay for. Old looking and a bit run down generally. A few good amenities, on site shop/ pub/ gym"

"Clean rooms made up every day. Lovely resort. Pools could be warmer but then that's standard for all outdoor pools. I expected the indoor pool to be warmer than the outdoor though and it isn't. Gym is very dated and could do with modernising, but having said that still a better offer than most places. Second year we've been back so despite the small points it's clear we enjoy the place and woundn't hesitate to return. Not sampled the food there or the all inclusive so can't comment on that. "

"Great location as well as all in one spot "