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"The room was so warm I was sweating, couldn’t sleep. Stayed for 8 days and I was speaking to reception and they just kept on telling me that it is centralized. The temperature inside the room was 26.5 C (80 F). If you are thinking of staying in this hotel during this season, think again. They will not accommodate. Sometimes the A/C will start cooling for an hour or two and then stopped. Didn’t happen the last few days… the room felt stuffy and I started getting nausea from the heat. Never staying here again."

"This is the better LOTTE hotel in the city. Central in Hongdae, excellent views. The feel of the hotel is definitely on the younger side, as in it would appeal to a younger audience (millennial or Gen Z. The hotel has good amenities, a restaurant and plentiful public spaces to relax or work. The rooms are small, at least the double we booked was on the smaller size, common for a big city. Generally the beds are comfortable, the air conditioning worked well, the bathroom is small but the shower is large and well appointed. Lots of considered amenities in the room to make the stay comfortable. Overall satisfactory, clean, modern and some thought has gone into what would appeal for the audience they are looking to attract."

"This was my first time staying in this part of Seoul and loved Hotel Naru. This hotel is part of All Accord and it operates slightly different, but great overall. Every staff member was warm, attentive, and made the experience feel seamless. The location is ideal if you love Yeonnamdong and Hongdae, plus it’s a bit closer to ICN which made logistics easier. The hotel itself was extremely clean, with beautiful views. The café downstairs is a gem. Their brunch options are on the top levels are genuinely great. And the pool is definitely worth mentioning. Would absolutely come back."

"Great hotel to stay at in Seoul. Location is close to subway line 2. Lots and lots of food options. E-mart is directly behind the hotel."

"Great place to stay near subway station"

"A brilliant hotel attached to a mall and covered walking distance to the airport. The room and amenities were excellent- exceeded expectations. The staff were friendly and efficient. Probably the only airport hotel that I could say that I wish I had more time to spend here! Highly recommend."

"The staff was so kind and helped in whatever way I needed. The front desk staff spoke english which was tremendously helpful. But, one staff member stood out above everyone else. The lady who cleaned my room each day always had a huge smile and greeted me warmly each morning. I thank God for her because she helped me start each day off with a smile. My room was clean and tidy all the time.y room.had a kitchenette, which i used. It also had a washer and dryer. The only complaint that I had was the coffee maker didn't have coffee pods available. Fortunately there was a fabulous coffee shop a couple of doors down. I definitely recommend this hotel. You will not be disappointed. When I return, I will stay here again Thank you for making my stay in Korea comfortable and pleasant"

"The room was large, and the bed is comfortable. They had a good buffet breakfast. Close to the subway station"

"Room was spacious and comfortable. House keeping kept it clean and tidy everyday. Amenities were absolutely fantastic with the onsite convenience store."