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"No service after múltiple requests to unclog the shower, and then to unclog the toilet. We had one roll of toilet papers for 2 people for 6 nights, 2 shower towels only, and no paper towels. We were told twice that someone is coming to give us toilet paper and towels. Both times no one showed up. We ended up buying our own. The apartment smelled like sewers from the second day we got there. The shower would not drain properly, and that caused a heavy smell in the room. No one came to fix it. When we got there, we realized the inside handle of the door was completely broken. Again, no one came to fix it. Apart from the location of the apartment which is accross from the beach, our experience was terrible. "

"Staff is very corteous. Good beach and room infra "

"This property has everything we could ask for! We will definitely be back. The rooms and all areas of the hotel are spotless, the food is fresh, the staff are friendly, and it’s perfect for a family vacation, with plenty of activities and spaces for kids. It was our first time here, but certainly not our last. We have nothing negative to mention—well done, Serrambi Resort!"

"Ótimo! Localização sensacional, pé na areia, seguro, ótimo atendimento do hotel e do restaurante anexo, café da manhã top. Amei tudo! "

"(+) Beautiful beach. Nice common/pool areas. Good breakfast. (-) Yellowish/Greyish towels that got changed every second day. Old furniture/facilities in the rooms. Uncomfortable beds."

"Beach is beautiful in front of property. Staff was subpar. Dining at location expensive compared to neighbor hotels. Food on the hotel to the left was better and much more affordable. Dangerous road to get to location from Recife. City nearby (Tamandaré) has a certain charm but overcrowded, trash everywhere, construction trucks. Chaos! "