Galena Forest Estates Hotels, Reno

"PERFECT"

"Yes"

"It had everything we needed and was clean , I slept well!"

"No hot water and staff couldn’t care less. Very rude on check-in and check-out"

"I was grateful for the upgrade"

"Yes "

"Rooms very clean. Staff very friendly. "

"Convenient when your flight out is before 5 am. The lady when checking in was VERY nice."

"It was a pretty decent hotel. Yes, I would probably stay there again if I ever went to Reno again. The room was clean and functional. The food available at the food court was OK. One complaint, on the second day, (we stayed 3 nights) our TV quit working. I initially thought it was dead batteries in the remote, but a young lady brought up 2 new remotes to try, and neither worked. So she said she would send up someone to fix or replace the TV. Well, nobody came up, nobody called, it was completely ignored from that point. Well, as it turns out, I fixed it myself, but they never knew that and completely ignored the situation. Other than that, our stay was fine."