"One night stay Great location Clean room with comfortable bed Welcome tray could be improved with addition of biscuits
High spots are the staff and outstanding food of high quality and reasonable pricing
Parking charged extra £10 for 24hours
Good location against the Marina and close to city centre
We were visiting The Deep a 5 minute drive away
Highlights the staff and restaurant plus location and comfortable bed
Bathroom basic could do with upgrading but adequate
Overall excellent stay Recommended and looking to return"
"Hotel very close to the Railway station and St Stephens shopping centre.
Was busy at check in so allow time and be patient. Breakfast area/ Bar area was busy both mornings, so suggest going early to avoid the rush. Only down side was waiting for lifts . Our room was on 7th floor and with the window open it was quite noisy at night into the early hours."
"Nice hotel with a great location on Brayford. The staff are helpful, rooms clean and comfortable, good breakfast.
Only downside is that if you get a connecting room you can hear everything in the next door room!"
"Staff very friendly and were so accommodating with our party (14) Arranging a room for us to enjoy a drink away from the main bar area, due to a large function taking place. Food was delicious with generous portions
It was a little tired in places,but very clean rooms and toiletries replenished even when not used
Ideal location for visiting the cathedral, castle, shops and other restaurants/bars"
"Lovely old hotel. Great location for town or the racecourse
Staff were excellent, until you got to the bar at night. (Slightly disappointed). It got better when a lovely lady from outside the bar staff came to sort the bar out.
Overall a good base with parking"