Luxury Hotels & Resorts in Gading Serpong

"The staff and amenities are excellent. The complimentary breakfast is amazing. You might be concerned by the industrial neighborhood on the way to the hotel, but the facilities are safe."

"Staff is amazing, room has spectacular views and food is great Located at the Heart of the city. "

"Great place"

"Lovely rooms I had , upgraded, my room key packed in after one day annoying but got sorted quickly, breakfast was okay but I travelled alone , so every time I went from my table they kept taking my coffee away, had to keep ordering a new one 😬 but generally it was a nice place "

"Very helpful and friendly staffs at club floor "

"From a swift check-in to an efficient checkout, everything went smoothly. I was pleasantly surprised with a complimentary room upgrade. The package included both dinner and breakfast — the breakfast, in particular, was impressive with a wide variety of options. What truly stood out was the exceptional hospitality. Every staff member was friendly, courteous, and always smiling, creating a warm and welcoming atmosphere. Although the hotel itself shows signs of age, the quality of service more than made up for it. Highly recommended for a comfortable and memorable stay!"

"Great service, nice facilities, gym was great"

"Immaculate hotel with luxury feel. breakfast buffet was incredible"

"Just another Hyat .. perhaps a bit unpersonal, with few areas for small group meetings. The place felt industrial, although very clean and pompous with great service. "