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"Mold in the bathroom "

"Convenient "

"very good"

"Yes"

"Opened in 2020 yet looked brand new, Room and everything in the hotel are beautiful and very well designed. However needing to pay to use the Spa and pool and must wear swim suite is a turn off as most hotel with public onsen let guest use for free. Breakfast is set and without buffet is also a minus. Very near to Takashimaya and Isetan Shopping Mall."

"Lovely new clean room"

"団体さんと一緒になり、エレベーターが小さく、渋滞してました。駅に近くて便利です。少し古い感じもしますが、清潔でした。"

"The room was great! The location of the hotel was attached to the train station. The area around the hotel was surrounded by shops and restaurants. There was a covered bridge which allowed you access to cross over the visit street. There was also an elevator which made the property handicap accessible. There were so many food options available the hotel also provides you with a meal with a choice of three restaurants. My family members each chose a different restaurant for breakfast. The hotel was so clean and the room was fantastic! The room was laid out in such a way to make it feel very spacious. I felt very safe using the grab bar in the shower and bathtub. The staff was very nice and helpful. My child had indicated that the hotel room was very nice and was very sad that we were only staying there for one night. Overall, I loved my stay at this hotel. The location, the staff, the amenities, the room – everything was impeccable. We definitely would’ve arranged to stay longer if we had known the hotel was such a great deal!"

"The staff here are exceptional, so very kind, warm and welcoming. I felt right at home. I love the small market / artisanal goods shop setup in the entrance of the hotel. Such nifty little pieces for those which appreciate handcraft / handcraft pottery and Japanese cultural craft. Of course I purchased some pieces. I can't speak for all rooms of course. I will say the overall hallways, building itself, elevators and rooms are clean, kept very tidy. The carpet in my room, in particular was soiled but not too much of a bother for me. I've been all over the world and been subjected to much worse. The room was clean, just the carpet is in need of a change. But all the other pluses made up for this. The area around the hotel is exceptional, so many food choices, holes in the walls...a great place/ area to stay in if you like 'walking distance foods' I deeply enjoyed my stay there for a week, as I was passing through. Such great people. Thank you Peggy for all your help and assistance. "