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We are delighted to hear that you enjoyed your stay and we appreciate your feedback! We hope to see you again in the future!
6/10 Okay
brian
28 Apr 2024
Liked: Cleanliness, staff & service
Not convenient to many dining options.
Clean but dated. Large room but dated furniture.
TV was low def and DISH network went out intermittently
brian
Stayed 2 nights in Apr 2024
Response from Front Desk on 30 Apr 2024
We are sorry to hear that our location was inconvenient and that our furniture and TV were not to your liking. We apologize for these issues and we will work to resolve them. Hopefully we can see you again in the future.
6/10 Okay
Enrique
Travelled with family, Business traveller
22 Apr 2024
Liked: Cleanliness, staff & service, amenities
It was fine for the most part but I did have a couple of complaints. No fan in the bathroom, sink drained very slow, and hot water faucet did not work properly. Other than that, room and overall stay was good.
Enrique
Stayed 1 night in Apr 2024
Response from Front Desk on 24 Apr 2024
We are glad that you had a decent stay, but we apologize for the inconveniences you experienced while you were here. We will take these issues and do our best to fix them as soon as we can, and we appreciate your feedback. We hope we can see you again in the future!
10/10 Excellent
Chris
21 Apr 2024
Liked: Property conditions & facilities
Very accommodating staff. Early check in was no biggie.
Chris
Stayed 1 night in Apr 2024
Response from Front Desk on 24 Apr 2024
We're thrilled to hear that your stay was up to your standards and enjoyable! We hope to see you again in the future and we appreciate your feedback!
Nice hotel. When I arrived, I was greeted promptly and in a friendly manner; I felt welcomed. The room was quiet and clean.
Katherine
Stayed 1 night in Mar 2024
Response from Front Desk on 28 Mar 2024
We're delighted to hear that your arrival and your stay were to your liking and we hope we can see you again in the future!
6/10 Okay
Brian
Travelled with family
18 Mar 2024
Liked: Cleanliness, staff & service
Room could use some updating. Seamed to be noisy in the evening.
Brian
Stayed 2 nights in Mar 2024
Response from Front Desk on 23 Mar 2024
We apologize if the stay was not up to your standards, but rest assured we will do our best to remedy those aspects of your stay. We hope to see you again in the future.
10/10 Excellent
Shelby
17 Mar 2024
Shelby
Stayed 1 night in Mar 2024
Response from Front Desk on 7 Apr 2024
We're thrilled to hear that you enjoyed your stay! We also very much appreciate your feedback and we hope to see you again soon!
8/10 Good
Elna
Travelled with family
11 Feb 2024
Liked: Cleanliness, staff & service
Good location place needs some cleaning and upkeep
Elna
Stayed 1 night in Feb 2024
Response from Front Desk on 13 Feb 2024
We are glad to hear that you enjoyed your stay with us, and we will do our best to work on the cleaning and upkeep. We appreciate your feedback and we hope to see you again.
We picked this AmericInn because it advertised a hot tub. Upon checking in we were told that the hot tub was not functioning. Would not have booked if we had known the hot tub was broke. Also, our toilet ran after each flush and we had to remove the tank lid to realign the stop valve. Finally, the breakfast was below par with limited selections. Will not use this hotel again.
ray
Stayed 1 night in Feb 2024
Response from Front Desk on 13 Feb 2024
We are sorry to hear that you did not enjoy your stay and we will make sure we do our best to improve in these areas. Thank you for your feedback.
We are glad to hear that your stay with us was enjoyable for you! We hope we can see you again in the future!
10/10 Excellent
Richard
16 Dec 2023
Richard
Stayed 2 nights in Dec 2023
Response from Front Desk on 19 Dec 2023
We are glad to hear that your stay with us was enjoyable for you! We hope we can see you again in the future!
10/10 Excellent
Joshua
Travelled with group
11 Dec 2023
Liked: Cleanliness, staff & service, amenities
The bed was ridiculously hard and uncomfortable. It made for an unpleasant start to my morning. Unfortunate considering the room was clean comfortable and spacious and otherwise trouble free stay.
Joshua
Stayed 1 night in Dec 2023
Response from Front Desk on 13 Dec 2023
We're deeply sorry to hear that the bed didn't suit your needs but we're glad to hear that everything else was pleasant for you!
We're sorry to hear that the room you asked for was not given to you, and we will do our best to make sure that won't happen again. We do hope to see you again in the future.
The check in was very easy and done respectfully and the clerk was very helpful. The only drawback in the stay was the washcloths and towels. The washcloths were so thin that they did not hold soap to create a lather and felt like you were using an old dish rag. Aside from that everything else was very good.
Robert
Stayed 2 nights in Oct 2023
Response from Front Desk on 30 Oct 2023
We're glad to hear that the check-in was simple and went well for you! We are sorry to hear that the washcloths were not to your liking, however. We hope to see you again in the future!
The young lady at the front desk who checked me in, Ariel, was outstanding!! Very friendly, smart and personable. She's a keeper!!
The room was extremely clean, quiet and comfortable. Great stay!
Wendy
Stayed 1 night in Oct 2023
Response from Front Desk on 30 Oct 2023
We're thrilled to hear that you enjoyed your stay and found the staff and room accommodating!
6/10 Okay
Jane, Holland
11 Oct 2023
Liked: Cleanliness
Disliked: Property conditions & facilities
Safety lock on door broken
Room phone unfixable
My credit card did not tranfer, needed to use other. Card worked other times nearby
Jane
Stayed 1 night in Oct 2023
Response from mak on 22 Oct 2023
Apologizes for the technical difficulties we were having with the door lock and the room phone. Hopefully you will give us another chance in the future.
Great place to stay in this area! Clean, friendly staff who actually seemed to care that my visit was wonderful
Catherine
Stayed 2 nights in Sep 2023
Response from Front Desk on 24 Sept 2023
We're thrilled to hear that the cleanliness and the staff were both fantastic for you! We do care about you having a good stay and we hope to see you again in the future!
Very easy, prompt check-in. Hotel was very clean. Continental breakfast was very good!!
Gretchen
Stayed 2 nights in Sep 2023
Response from Front Desk on 24 Sept 2023
We're thrilled to hear that your check-in was satisfactory and that you enjoyed our breakfast and cleanliness! We hope to see you again in the future!
6/10 Okay
Kala
Travelled with family, Travelled with family and small children
21 Sept 2023
Disliked: Cleanliness
Curtains were very stained. Hotel staff were accommodating for our family gathering.
Kala
Stayed 2 nights in Aug 2023
Response from Front Desk on 24 Sept 2023
We're sorry to hear that the curtains were stained and that it made your experience less enjoyable but we are glad to hear that everything else was up to standards! We hope to see you again in the future!
I'm terribly sorry to hear that your stay didn't meet your expectations, and I hope that any issues you had have been fixed and we hope to see you again.
Facility was in great condition compared to others in the area. Exterior could use some maintenance in some spots but it’s nothing that’s structurally concerning safety wise. Interior is welcoming and clean including our room; though the bathroom had some spots that wasn’t. Shower curtain and toilet though again it wasn’t anything that was really concerning or upsetting. Wonderful staff and breakfast options! Would definitely stay here again!
Ashley
Stayed 1 night in Aug 2023
Response from Ariel on 31 Aug 2023
We're thrilled to hear that your stay was enjoyable and that you found everything satisfactory! We're sorry to hear about the miscellaneous spots, however. It was a pleasure to have you and we hope to see you again!
No towels were given to me or garbage emptied after the first night there. I stayed for two nights. I didn’t have my “Do Not Disturb” sign up so they should have come in and serviced my room. I went down to the front desk myself and got more towels. The young girl at the front desk, however, was wonderful! She was friendly and helped me figure out how to make my air conditioner work properly by coming up to my room to take a look at it herself! Fixed!
Kerry
Stayed 2 nights in Aug 2023
Response from Ariel on 22 Aug 2023
We're sorry to hear you didn't get any more towels when you should have received them, but I'm glad the front desk staff was able to help you with your AC issue and help you out!
We're glad to hear you enjoyed your stay with us! It's wonderful to hear that you enjoyed everything! We sincerely appreciate your business and we hope to see you again!
10/10 Excellent
URSZULA
5 July 2023
URSZULA
Stayed 1 night in Jul 2023
Response from makena on 6 Aug 2023
we are so glad you enjoyed your stay with us and hopefully we will see you again in the future