Desk, blackout curtains, iron/ironing board, free cots/infant beds

Reviews of AmericInn by Wyndham Fulton Clinton

2.5 out of 5
AmericInn by Wyndham Fulton Clinton
1301 17th St, Fulton, IL

Reviews

8.0

Very good

Rating 10 - Excellent. 131 out of 315 reviews" "
Rating 8 - Good. 102 out of 315 reviews" "
Rating 6 - Okay. 42 out of 315 reviews" "
Rating 4 - Poor. 28 out of 315 reviews" "
Rating 2 - Terrible. 12 out of 315 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Steven

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our trip and stay at this hotel! Couldn’t be more satisfied. My favorite part was the hot tub
Stayed 2 nights in May 2024

10/10 Excellent

Carole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and clean.
Stayed 2 nights in Apr 2024
Response from Front Desk on 30 Apr 2024
We are delighted to hear that you enjoyed your stay and we appreciate your feedback! We hope to see you again in the future!

6/10 Okay

brian

Liked: Cleanliness, staff & service
Not convenient to many dining options. Clean but dated. Large room but dated furniture. TV was low def and DISH network went out intermittently
Stayed 2 nights in Apr 2024
Response from Front Desk on 30 Apr 2024
We are sorry to hear that our location was inconvenient and that our furniture and TV were not to your liking. We apologize for these issues and we will work to resolve them. Hopefully we can see you again in the future.

6/10 Okay

Enrique

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
It was fine for the most part but I did have a couple of complaints. No fan in the bathroom, sink drained very slow, and hot water faucet did not work properly. Other than that, room and overall stay was good.
Stayed 1 night in Apr 2024
Response from Front Desk on 24 Apr 2024
We are glad that you had a decent stay, but we apologize for the inconveniences you experienced while you were here. We will take these issues and do our best to fix them as soon as we can, and we appreciate your feedback. We hope we can see you again in the future!

10/10 Excellent

Chris

Liked: Property conditions & facilities
Very accommodating staff. Early check in was no biggie.
Stayed 1 night in Apr 2024
Response from Front Desk on 24 Apr 2024
We're thrilled to hear that your stay was up to your standards and enjoyable! We hope to see you again in the future and we appreciate your feedback!

10/10 Excellent

Carlos

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy limpio el hotel y las habitaciones muy limpias y diario recogen la basura y arreglan las camas
Stayed 3 nights in Apr 2024
Response from Front Desk on 19 Apr 2024
We are glad to hear that you found the hotel to be clean and to your liking! We hope to see you again in the future!

6/10 Okay

Amanda

Liked: Staff & service
Stayed 3 nights in Apr 2024
Response from Front Desk on 17 Apr 2024
We're sorry that some aspects of your stay were not to your liking. We hope we can see you again.

8/10 Good

Katherine

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. When I arrived, I was greeted promptly and in a friendly manner; I felt welcomed. The room was quiet and clean.
Stayed 1 night in Mar 2024
Response from Front Desk on 28 Mar 2024
We're delighted to hear that your arrival and your stay were to your liking and we hope we can see you again in the future!

6/10 Okay

Brian

Travelled with family
Liked: Cleanliness, staff & service
Room could use some updating. Seamed to be noisy in the evening.
Stayed 2 nights in Mar 2024
Response from Front Desk on 23 Mar 2024
We apologize if the stay was not up to your standards, but rest assured we will do our best to remedy those aspects of your stay. We hope to see you again in the future.

10/10 Excellent

Shelby

Stayed 1 night in Mar 2024
Response from Front Desk on 7 Apr 2024
We're thrilled to hear that you enjoyed your stay! We also very much appreciate your feedback and we hope to see you again soon!

8/10 Good

Elna

Travelled with family
Liked: Cleanliness, staff & service
Good location place needs some cleaning and upkeep
Stayed 1 night in Feb 2024
Response from Front Desk on 13 Feb 2024
We are glad to hear that you enjoyed your stay with us, and we will do our best to work on the cleaning and upkeep. We appreciate your feedback and we hope to see you again.

4/10 Poor

ray

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Hot tub broken.
We picked this AmericInn because it advertised a hot tub. Upon checking in we were told that the hot tub was not functioning. Would not have booked if we had known the hot tub was broke. Also, our toilet ran after each flush and we had to remove the tank lid to realign the stop valve. Finally, the breakfast was below par with limited selections. Will not use this hotel again.
Stayed 1 night in Feb 2024
Response from Front Desk on 13 Feb 2024
We are sorry to hear that you did not enjoy your stay and we will make sure we do our best to improve in these areas. Thank you for your feedback.

10/10 Excellent

Kristi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had very friendly staff. The King Suite was spacious and met our needs and beyond. The price was great also. Will definitely stay here again.
Stayed 1 night in Jan 2024
Response from Front Desk on 7 Feb 2024
We are delighted to hear that you enjoyed the staff, the price and the room! We can't wait to see you again!

10/10 Excellent

Carlota

Travelled with family, Travelled with family and small children, Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are always so amazing!! We make a trip every few months and we’ve always stayed here.
Stayed 2 nights in Jan 2024
Response from Front Desk on 7 Feb 2024
We are thrilled to hear that you enjoyed your stay and the staff were satisfactory! We hope to see you again!

10/10 Excellent

Christine, Melrose Park

Stayed 1 night in Dec 2023
Response from Front Desk on 18 Jan 2024
We're delighted to hear that your stay met all your expectations and we hope to see you again in the future! Thank you!

4/10 Poor

Paula

Stayed 1 night in Dec 2023
Response from Front Desk on 7 Feb 2024
We are sorry your stay did not meet or exceed your expectations, and we hope we do so if we see you again.

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family
Nice stay
Stayed 1 night in Dec 2023
Response from Front Desk on 7 Jan 2024
We are glad to hear you enjoyed your stay and we hope everything was to your liking! We hope to see you again in the future!

10/10 Excellent

Dee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Front Desk on 7 Jan 2024
We're glad to hear you enjoyed your stay and we hope to see you again in the future!

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Front Desk on 19 Dec 2023
We are glad to hear that your stay with us was enjoyable for you! We hope we can see you again in the future!

10/10 Excellent

Richard

Stayed 2 nights in Dec 2023
Response from Front Desk on 19 Dec 2023
We are glad to hear that your stay with us was enjoyable for you! We hope we can see you again in the future!

10/10 Excellent

Joshua

Travelled with group
Liked: Cleanliness, staff & service, amenities
The bed was ridiculously hard and uncomfortable. It made for an unpleasant start to my morning. Unfortunate considering the room was clean comfortable and spacious and otherwise trouble free stay.
Stayed 1 night in Dec 2023
Response from Front Desk on 13 Dec 2023
We're deeply sorry to hear that the bed didn't suit your needs but we're glad to hear that everything else was pleasant for you!

10/10 Excellent

Benjaminne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice!
Check in was quick even with my mistake. Rooms were bright and clean. All staff was great!
Stayed 1 night in Nov 2023
Response from Front Desk on 13 Dec 2023
We're glad to hear that you had a smooth check-in and enjoyed both the rooms and staff! We hope to see you again in the future!

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Front Desk on 30 Nov 2023
We're thrilled to hear you enjoyed your stay and we hope to see you again soon in the future!

10/10 Excellent

Lisa

Travelled with family
Liked: Amenities
Friendly and helpful staff!
Stayed 1 night in Nov 2023
Response from Front Desk on 30 Nov 2023
We're glad to hear the staff was good to you! We hope you enjoyed your whole stay and we hope to see you again soon!

8/10 Good

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Front Desk on 14 Nov 2023
We're glad to hear that most aspects of your stay were to your liking and we most certainly hope to see you again!

4/10 Poor

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wrong room!
The room they had for me was not what I reserved.
Stayed 1 night in Nov 2023
Response from Front Desk on 14 Nov 2023
We're sorry to hear that the room you asked for was not given to you, and we will do our best to make sure that won't happen again. We do hope to see you again in the future.

10/10 Excellent

MICHELLE, Licking

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. The rooms were clean. My stay was great and definitely recommend staying here.
Stayed 3 nights in Nov 2023
Response from Front Desk on 14 Nov 2023
We're glad you enjoyed your stay and it's wonderful to hear that you'd recommend us! We hope to see you again in the future!

8/10 Good

Robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean facility
The check in was very easy and done respectfully and the clerk was very helpful. The only drawback in the stay was the washcloths and towels. The washcloths were so thin that they did not hold soap to create a lather and felt like you were using an old dish rag. Aside from that everything else was very good.
Stayed 2 nights in Oct 2023
Response from Front Desk on 30 Oct 2023
We're glad to hear that the check-in was simple and went well for you! We are sorry to hear that the washcloths were not to your liking, however. We hope to see you again in the future!

10/10 Excellent

Wendy, Ottawa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The young lady at the front desk who checked me in, Ariel, was outstanding!! Very friendly, smart and personable. She's a keeper!! The room was extremely clean, quiet and comfortable. Great stay!
Stayed 1 night in Oct 2023
Response from Front Desk on 30 Oct 2023
We're thrilled to hear that you enjoyed your stay and found the staff and room accommodating!

6/10 Okay

Jane, Holland

Liked: Cleanliness
Disliked: Property conditions & facilities
Safety lock on door broken Room phone unfixable My credit card did not tranfer, needed to use other. Card worked other times nearby
Stayed 1 night in Oct 2023
Response from mak on 22 Oct 2023
Apologizes for the technical difficulties we were having with the door lock and the room phone. Hopefully you will give us another chance in the future.

10/10 Excellent

Catherine

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in this area! Clean, friendly staff who actually seemed to care that my visit was wonderful
Stayed 2 nights in Sep 2023
Response from Front Desk on 24 Sept 2023
We're thrilled to hear that the cleanliness and the staff were both fantastic for you! We do care about you having a good stay and we hope to see you again in the future!

10/10 Excellent

Gretchen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice Hotel!
Very easy, prompt check-in. Hotel was very clean. Continental breakfast was very good!!
Stayed 2 nights in Sep 2023
Response from Front Desk on 24 Sept 2023
We're thrilled to hear that your check-in was satisfactory and that you enjoyed our breakfast and cleanliness! We hope to see you again in the future!

6/10 Okay

Kala

Travelled with family, Travelled with family and small children
Disliked: Cleanliness
Curtains were very stained. Hotel staff were accommodating for our family gathering.
Stayed 2 nights in Aug 2023
Response from Front Desk on 24 Sept 2023
We're sorry to hear that the curtains were stained and that it made your experience less enjoyable but we are glad to hear that everything else was up to standards! We hope to see you again in the future!

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023
Response from Front Desk on 24 Sept 2023
We're glad to hear you enjoyed your stay with us and we hope to see you in the future!

2/10 Terrible

Michael

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023
Response from Front Desk on 13 Sept 2023
I'm terribly sorry to hear that your stay didn't meet your expectations, and I hope that any issues you had have been fixed and we hope to see you again.

8/10 Good

Ashley

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facility was in great condition compared to others in the area. Exterior could use some maintenance in some spots but it’s nothing that’s structurally concerning safety wise. Interior is welcoming and clean including our room; though the bathroom had some spots that wasn’t. Shower curtain and toilet though again it wasn’t anything that was really concerning or upsetting. Wonderful staff and breakfast options! Would definitely stay here again!
Stayed 1 night in Aug 2023
Response from Ariel on 31 Aug 2023
We're thrilled to hear that your stay was enjoyable and that you found everything satisfactory! We're sorry to hear about the miscellaneous spots, however. It was a pleasure to have you and we hope to see you again!

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean room, clean pool area. Great for the price. I would stay there again.
Stayed 2 nights in Aug 2023
Response from Ariel on 22 Aug 2023
We're glad you enjoyed both the room and the pool, and we do hope that we see you again in the future!

6/10 Okay

Kerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No towels were given to me or garbage emptied after the first night there. I stayed for two nights. I didn’t have my “Do Not Disturb” sign up so they should have come in and serviced my room. I went down to the front desk myself and got more towels. The young girl at the front desk, however, was wonderful! She was friendly and helped me figure out how to make my air conditioner work properly by coming up to my room to take a look at it herself! Fixed!
Stayed 2 nights in Aug 2023
Response from Ariel on 22 Aug 2023
We're sorry to hear you didn't get any more towels when you should have received them, but I'm glad the front desk staff was able to help you with your AC issue and help you out!

10/10 Excellent

Jeffery

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Ariel on 22 Aug 2023
We're pleased that you enjoyed your stay and we hope we can see you again in the future!

10/10 Excellent

Rebecca

Stayed 2 nights in Aug 2023
Response from Ariel on 22 Aug 2023
We're glad you enjoyed your stay and we hope to see you again in the future!

8/10 Good

Erik

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a nice hotel for the area.
Stayed 6 nights in Aug 2023
Response from Ariel on 22 Aug 2023
We're thrilled to hear that you enjoyed your stay at our hotel and we hope to see you again!

8/10 Good

Amy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Jul 2023
Response from Ariel on 22 Aug 2023
We're glad to hear you enjoyed the staff and your stay! We hope to see you again in the future!

10/10 Excellent

Don

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and comfortable and an excellent breakfast.
Stayed 1 night in Aug 2023
Response from Ariel on 22 Aug 2023
We're glad to hear you enjoyed the room and the breakfast! We hope to see you again soon!

8/10 Good

Michelle, Baldwin City

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice breakfast. Friendly staff at the front desk. Clean, roomy and comfortable rooms.
Stayed 3 nights in Jul 2023
Response from makena on 2 Aug 2023
We here are so glad you enjoyed your stay hopefully we will see you again in the future!

10/10 Excellent

Donnesha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very very clean. The staff was nice, helpful & polite. I stay there every time I come that way.
Stayed 2 nights in Jul 2023
Response from makena on 6 Aug 2023
We are so glad youenjoyed your stay with us and hopefully we will see you again in the future!!

6/10 Okay

Amy

Travelled with partner
Liked: Cleanliness, staff & service
Staff was nice, beds were super uncomfortable
Stayed 2 nights in Jul 2023
Response from makena on 24 July 2023
We are glad you enjoyed your stay at the hotel and hope to see you again soon!

10/10 Excellent

Thomas

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean facilities and friendly staff. Will stay here again
Stayed 2 nights in Jul 2023
Response from makena on 24 July 2023
We are super thankful you enjoyed you stay! The staff does appreciate you thoughtful words

8/10 Good

Denny

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I
Stayed 2 nights in Jul 2023
Response from makena on 24 July 2023
Thank you for staying at the hotel, we are so glad you enjoyed your visit hopefully we will see you again.

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from AmericInn staff on 14 July 2023
We're glad to hear you enjoyed your stay with us! It's wonderful to hear that you enjoyed everything! We sincerely appreciate your business and we hope to see you again!

10/10 Excellent

URSZULA

Stayed 1 night in Jul 2023
Response from makena on 6 Aug 2023
we are so glad you enjoyed your stay with us and hopefully we will see you again in the future