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Reviews of Howard Johnson Hotel&Conf Cntr by Wyndham Fullerton/Anaheim

3 out of 5
Howard Johnson Hotel&Conf Cntr by Wyndham Fullerton/Anaheim
222 West Houston Avenue, Fullerton, CA

Reviews

6.2
Rating 10 - Excellent. 454 out of 2125 reviews" "
Rating 8 - Good. 418 out of 2125 reviews" "
Rating 6 - Okay. 417 out of 2125 reviews" "
Rating 4 - Poor. 377 out of 2125 reviews" "
Rating 2 - Terrible. 459 out of 2125 reviews" "

6.0/10

Cleanliness

7.0/10

Staff & service

5.8/10

Amenities

5.4/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

4/10 Poor

Rebeca

Breakfast was good convient but everything else was poor
Stayed 2 nights in May 2024

10/10 Excellent

Cristal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Assistant General Manager on 22 May 2024
Thank you very much Cristal for the great review, we are very happy to see that you enjoyed your stay with us. Have a great day

6/10 Okay

JOAN, inglewood

Travelled with family
Rooms not clean and old
Stayed 2 nights in May 2024
Response from Assistant General Manager on 21 May 2024
Hello Joan, thank you very much for your review, we are happy to see that for the most part you enjoyed your stay with us. We hope to see you in the future

2/10 Terrible

VICTOR, CATHEDRAL CITY

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Elevators not working, premises in very bad conditions. The place is filthy, strong scent of cigarette in the rooms and some guests were smoking marijuana The hotel is so bad. Needs repairs and remodeling asap. Horrible experience, and to top it off the beds very uncomfortable
Stayed 2 nights in May 2024
Response from Assistant General Manager on 21 May 2024
Thank you very much Victor for your reply, we understand not having the elevator for was an inconveince to our guest. We are in the process of doing repairs to our hotel and hope to see you in the future

6/10 Okay

Ramiro

Travelled with partner
Disliked: Property conditions & facilities
Property looks tired. I keep staying here because of the price and I know what to expect I just need a place to shower and sleep when I come in town. Definitely needs some refreshing. The breakfast is ok but needs another hot item besides eggs and sausage, maybe another meat or potatoes. One good thing about it is that it has a shuttle to Disneyland.
Stayed 1 night in May 2024
Response from Assistant General Manager on 21 May 2024
Thank you Ramrio, we understand our hotel is in need of repairs etc, we are working on this matter and hope to go through a full property renovation soon.

2/10 Terrible

Lori

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The first room they gave me the eindow in the room was open. I was thinking this is weird. Then went to turn on the AC it did not work and the couch was gross. Looked like it had a Disease. I went and asked for a new room the rude ladie in the front state they had no other rooms. I 2as like ok where uou going to place me at and all of a sudden she had a room. Stay awY from room 113.
Stayed 1 night in May 2024
Response from Assistant General Manager on 21 May 2024
Hello Lori, thank you for taking time out of your day to let us know how your stay was with us, we are very sorry that you didn't enjoy your stay as much as we would have hoped for. We will take these notes and make sure these are addressed with our team.

8/10 Good

Alexis

Travelled with partner
Liked: Cleanliness, staff & service
Shuttle transportation to Disney parks is the benefit here!
Stayed 1 night in May 2024
Response from Assistant General Manager on 21 May 2024
Than you Alexis, we are very happy you enjoyed our shuttle servie. We look forward to seeing you in the future.

4/10 Poor

Maria

Travelled with family
Disliked: Amenities, property conditions & facilities
No hot water, elevators not working, pool was not accessible. Light bulbs busted
Stayed 2 nights in May 2024
Response from Assistant General Manager on 21 May 2024
Hello Maria,Thank you very much for your review, we understand this time was not the best of your stays and hope to see you in future when we have these issued worked out.

4/10 Poor

Erick

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Noisy and ramp on first floor rattles all night when people come in and out
Stayed 1 night in May 2024
Response from Assistant General Manager on 21 May 2024
Thank you Erik for bringing these concerns to light, we will have them addressed as quickly as we can.

6/10 Okay

YENJU

Liked: Cleanliness
Stayed 3 nights in May 2024
Response from Assistant General Manager on 21 May 2024
Hello Yenju,Thank you very much for the review, have a great day

4/10 Poor

Brenda

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in May 2024
Response from Assistant General Manager on 21 May 2024
Hello Brenda,Thank you very much for your review, have a great day.

10/10 Excellent

Alicia

Stayed 1 night in May 2024
Response from Assistant General Manager on 21 May 2024
Hello Alicia,Thank you very much for your review of our hotel and we hope to see you in the future.

2/10 Terrible

Marlene

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from Assistant General Manager on 18 May 2024
Hello Marlene, Thank you for letting us know how your stay was with us, we are very sorry you didnt't enjoy your stay as much as we would have hoped for. We are always looking for ways to improve our hotel and do thank you for your time. Have a great day.

4/10 Poor

Leopoldo

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was friendly and as accommodating as possible that was the only positive. We had issues with insects in one room where we killed a spider and a roach. We then were moved to another room where the restroom light stopped working and a technician had to came fix it. We then had no hot water from one night to the next afternoon. We had stayed at this hotel before with no issues but this time was not like the last and it will be the last time we stay here.
Stayed 4 nights in May 2024
Response from Assistant General Manager on 21 May 2024
Thanjk you Leopoldo for your review, we apologixze for the hot water going out. Never a good time for a boiler to have a leak. We apologize for the issue and will work on repairs to the hotel as well.

6/10 Okay

VICKIE

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Some of the staff were friendly
Stayed 2 nights in May 2024
Response from Assistant General Manager on 17 May 2024
Thank you very much Vickie for your feedback, we are always looking for waqys to improve and we will take this feedback to our team as quickly as we can.

8/10 Good

kathia

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Assistant General Manager on 16 May 2024
Thank you for your kind words Kathia, we look forward to seeing you in the future.

2/10 Terrible

Frances

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The manager and staff were very helpful but the standard was far below . Staff was still amazing and accommodating but I will never stay there again and I don’t recommend anyone does either
Stayed 3 nights in May 2024
Response from Assistant General Manager on 15 May 2024
Hello Frances, thank you very much for letting us know about your stay, we are very sorry you didnt enjoy your stay as much as we would have hoped for. We are looking for ways to improve our hotel for the better and thank you for the feed back

4/10 Poor

Julio

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
Everything was a pleasant stay until it was time to go to bed , we saw that the blankets were covered in dried up blood
Stayed 1 night in May 2024
Response from Assistant General Manager on 15 May 2024
Thank you Juilo for this information, we are very sorry you didn't enjoy your stay. We will have these matters looked at as soon as we can.

6/10 Okay

Maria de Lourdes

Liked: Staff & service
The lobby was clean and nice, but the rugs in the hall were old and some smell they are outdated
Stayed 2 nights in May 2024
Response from Assistant General Manager on 16 May 2024
Thank you Maria for the feedback we will have these issues addressed as soon as we can. Thank you again and have a great day.

6/10 Okay

Martha

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The customer service was good, once we passed the office/lobby we notice the place needs remodeling. The room had no air flowing no screen on window, air conditioner not working properly and carpet definitely needs to go smelled and dirty. To top it off no refrigerator nor microwave, would have been nice ti be notified we had to request them. Continental breakfast good as well as staff.
Stayed 2 nights in May 2024
Response from Assistant General Manager on 10 May 2024
Thank you Martha for taking time out of your day to let us know how your stay with us, we are happy to see that our staff gave you the best service possible. We understand our hotel needs some improvments and we are in the process of making those improvments soon. Again, thank you for your time and have a great day.

4/10 Poor

Susan

Disliked: Cleanliness, staff & service
Stayed 1 night in May 2024
Response from Assistant General Manager on 10 May 2024
Thank you Susan for letting us know about your stay, we are very sorry you didn't enjoy your stay with us and we will do our best to improve in the future.

4/10 Poor

David

Travelled with family, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
WiFi did not reach room at all. Crack on roof. Pee smell bathroom.
Stayed 5 nights in Apr 2024
Response from Assistant General Manager on 8 May 2024
Thank you David for brining this to our attention, we will have this room looked at as quickly as we can and make sure any repairs that need to be done are done as quickly as possible. We are very sorry for this inconvenince and do hope you give us another try in the future. Again, thank you for your time and have a great day.

10/10 Excellent

Fidel

Liked: Cleanliness, staff & service, property conditions & facilities
Exelent services
Stayed 3 nights in May 2024
Response from Assistant General Manager on 7 May 2024
Thank you very Fidel, for your kind words about our service. Our staff works very hard and it is good to see that our efforts are being noticed. Again, thank you for your time and have a great day.

10/10 Excellent

Elizabeth, La Habra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish the pool was working but everything else was good!
Stayed 1 night in May 2024
Response from Assistant General Manager on 7 May 2024
Hello Elizabeth, thank you for the great notes about the hotel. We are working very hard with the city of Fullerton to get these plans for the pool approved and having the pool up as soon as we can. Again, thank you for your time and have a great day.

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Assistant General Manager on 7 May 2024
Thank Marlene for taking time out of your day to let us know how your stay was with us. Thank you for the postive review and we hope to see you in the future.

10/10 Excellent

Elizabeth, La Habra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great! Just missing the pool being open
Stayed 5 nights in Apr 2024
Response from Assistant General Manager on 7 May 2024
Thank you very much Elizabeth for letting us know about the great service we provided, we apologize for the pool and assure you we are doing every thing we can to get the pool back up and running.

4/10 Poor

Jaime

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are nasty bathroom floor Stan and dirty
Stayed 1 night in May 2024
Response from Assistant General Manager on 7 May 2024
Thank you very much for this information Jaime, we are very sorry you didnt' enjoy your stay as much as we would hope for. We will speak with our houesekeeping to make sure this type of service is addressed as quickly as possible. Again, thank you for your time.

10/10 Excellent

Fatima Lopez

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checking in was a breeze. Very helpful front desk staff. Clean rooms and friendly staff all round.
Stayed 1 night in May 2024
Response from Assistant General Manager on 4 May 2024
Hello Faitma, thank you very much for your kind words, we are very happy to see that you enjoyed your stay with us. We look forward to seeing you again,

10/10 Excellent

Alejandro, Colton

Stayed 2 nights in May 2024
Response from front desk on 23 May 2024
Thank you vey much for your kind words, we are very happy to see you enjoy your stay with us.

6/10 Okay

Lilian J

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Customer service was poor to my foreign friends. They took a little longer checking out and instead of being considerate and understanding, they treated them poorly and disrespectful.
Stayed 2 nights in Mar 2024
Response from Assistant General Manager on 2 May 2024
Hello LIllian,Thank you very much for this information, we are very sorry that your friends were not treated correctly and we will discuss this with the front desk team to make sure this doesn't happen again. Again, thank you for your time and have a great day

6/10 Okay

Kenia

Disliked: Property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Assistant General Manager on 30 Apr 2024
Hello Kenia,Thank you very much for letting us know how your stay was with us, we look forwad to seeing you in the future.

8/10 Good

Elizabeth, La Habra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great
Stayed 5 nights in Apr 2024
Response from Assistant General Manager on 30 Apr 2024
Hello Elizabeth,Thank you very much for letting us know your your stay was with us, we are happy to see that you enjoyed your stay with us. We strive to make every guest feel at home and its great to see our efforts being noticed

2/10 Terrible

Jaime

Disliked: Cleanliness, staff & service, property conditions & facilities
Room are nasty nothing on tv
Stayed 1 night in Mar 2024
Response from Assistant General Manager on 7 May 2024
Thank you Jaime for letting us know how your stay was, we try to have the best channels with our provider to give our guest the best viewing possible. We will have the condition of the room looked at as quickly as we can. Thank you for your time and have a great day.

10/10 Excellent

ramon

Stayed 3 nights in Feb 2024
Response from Assistant General Manager on 16 May 2024
Thank you Ramon for the great review, our staff works really hard and it is great to see our efforts being noticed. Thank yoiu again and have a great day.

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Great room
Stayed 2 nights in Apr 2024
Response from Assistant General Manager on 24 Apr 2024
Thank you very much for taking time out of your day to let us know how your stay was with us, we are very happy to see that you enjoyed your stay with us and that our staff gave you the best service possible. Again, thank you very much for your time and have a great day.

2/10 Terrible

Erika

Stayed 1 night in Apr 2024
Response from Assistant General Manager on 11 May 2024
Hello Erika,We are very sorry to see that you didn't enjoy your stay as much as we would have hoped for, we do hope you try us again in the future. Thank you for your time and have a great day.

6/10 Okay

Leticia

Stayed 2 nights in Apr 2024
Response from Assistant General Manager on 10 May 2024
Thank you very much Leticia for taking time to fill out a survey of our hotel, we appreicate the feed back and will do our best to improve in the future. Again, thank you for your time and have a great day.

8/10 Good

Briana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was pretty good for the price and was really close to Disney!
Stayed 1 night in Mar 2024
Response from Assistant General Manager on 17 Apr 2024
Thank you very much for taking time out of your day to let us know how your stay was with us, we're very happy to see that you enjoyed your stay with us and we are alwaqys looking to better ourselves. Again, thank you for your time and have a great day.

6/10 Okay

Stephanie

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The property lost power several times during the early evening during our stay. There were no emergency lights for way finding.
Stayed 2 nights in Apr 2024
Response from Assistant General Manager on 15 Apr 2024
Thank you very much for taking time out of your day to let us know how your stay was with us, we're very sorry about losing power and understand how fustrating that can be. We're working on getting emegerncy matters under control, to be more prepared in the future. Again, thank you for your time and have a great day.

6/10 Okay

Michael

Liked: Staff & service
Stayed 2 nights in Apr 2024
Response from Assistant General Manager on 15 Apr 2024
Thank you very much for taking time out of your day to let us know how your stay was with us, we're so sorry you didn't enjoy your stay as much as we would have hoped for. We thank you for the feed back and will do our best to improve for the futre.

8/10 Good

Jorge

Liked: Cleanliness, staff & service
Well needs some little repairs here and there but everything was fine.
Stayed 2 nights in Apr 2024
Response from Assistant General Manager on 15 Apr 2024
Thank you very much for taking time out of your day to let us know how your stay was with us, we're very happy to see that you enjoyed your stay with us and that our staff gave you the best service possible. We understand we are a older hotel and we are working on improving our hotel within the next year or so. Again, thank you for your time and have a great day.

8/10 Good

Erika

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean properly
Stayed 1 night in Apr 2024
Response from Assistant General Manager on 13 Apr 2024
Thank you very much for taking time out of your day to let us know how your stay was with us, we're very happy to see that you enjoyed your stay with us and that our staff gave you the best service possible. Again, thank you for your time and have a great day

6/10 Okay

Mehran

Stayed 9 nights in Mar 2024
Response from Assistant General Manager on 12 Apr 2024
Thank you very much for taking time out of your day to let us know how your stay was with us, we're are happy to see that for the most part you enjoyed your stay with us. We take these surveys to heart and will continue to improve our service and hotel. Again, thank you for your time and have a grea day.

6/10 Okay

Jun

Liked: Cleanliness
It's aight.
Stayed 2 nights in Mar 2024
Response from Assistant General Manager on 9 Apr 2024
Thank you very much for taking time out of your day to let us know how your stay was with us, we are very sorry that you didn't enjoy your stay as much as we would have hoped for. We are always looking for ways to improve our hotel and do hope to see you in the future. Again, thank you very much for your time and have a great day.

10/10 Excellent

Elisabeth, aliso viejo

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The staff was friendly, helpful, welcoming and very accommodating. The entrance and hall leading to the rooms is beautiful with ornate furniture, and mirrors but does not reflect the outdated worn out furnishings and decor in the rooms.
Stayed 1 night in Apr 2024
Response from Assistant General Manager on 12 Apr 2024
Thank you very much for taking time out of your day to let us know how your stay was with us, we're happy to see that you enjoyed your stay with us and that our staff gave you the best service possible. Again, thank you for your time and we look forward to seeing you in the future

6/10 Okay

Jimmy

Travelled with family, Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
housekeeping staff was great, but front staff and security there aren’t good. They do not come off as friendly and the hispanic security person is always looking what your doing its his job but the way he goes about it seems shady
Stayed 2 nights in Apr 2024
Response from Assistant General Manager on 9 Apr 2024
Thank you very much for taking time out of your day to let us know how your stay was with us, we are very sorry that you didn't enjoy your stay as much as we would have hoped for. We are always looking for ways to improve our hotel and do hope to see you in the future. Again, thank you very much for your time and have a great day.

4/10 Poor

Amy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms were not what i expected and the pool was not open due to renovation so that was a bummer.
Stayed 1 night in Apr 2024
Response from Assistant General Manager on 9 Apr 2024
Thank you for taking time out of your day to let us know how your stay was with us, we are very sorry you didn't enjoy your stay as much as we would have hoped for. We thank you for this feedback and will use this to better our hotel in the future. Again, thank you for your time and have a great day.

10/10 Excellent

cyntrail

Stayed 1 night in Apr 2024
Response from Assistant General Manager on 27 Apr 2024
Thank you very much for taking time out of your day to let us know how your stay was with us, we are very happy you enjoyed your stay with us. Again, thank you for your time and have a great day.

2/10 Terrible

Tatyana

Disliked: Cleanliness, property conditions & facilities
The area around the hotel is nice but the hotel itself is among the
Stayed 2 nights in Apr 2024
Response from Assistant General Manager on 9 Apr 2024
Thank you very much for taking time out of your day to let us know how your stay was with us, we are very sorry that you didn't enjoy your stay as much as we would have hoped for. We are always looking for ways to improve our hotel and do hope to see you in the future. Again, thank you very much for your time and have a great day.

10/10 Excellent

Raiders

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and safe employee are very kind
Stayed 1 night in Apr 2024
Response from Assistant General Manager on 6 Apr 2024
Thank you very much for taking time out of your day to let us know how your day was with us, we are very happy to see that you enjoyed your stay with us and that our staff gave you the best service possible. Again, thank you very much for your time and have a great day.