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"Very friendly staff and beautiful environment!"

"This is hidden gem! The view is gorgeous and the onsen was great. We enjoyed the exclusive japanese fine dining. They also offered a free snack and drink in the lobby during happy hour. I would love to go back. "

"Very helpful staff and excellent room."

"I had a wonderful and relaxing stay. My boyfriend loved the noodle shop. "

"Welcoming staff, great location, and wonderful food at the restaurant. We would stay here again. "

"とても静かな環境で、自然豊かで良かったです。 夜が曇っていたので、残念でしたが、晴れていたら夜空の星がキレイだろうなと想像しました。 "

"If you are staying here it is awesome. Might be tricky getting there and getting food if not B&B but the place is amazing. My only downside was in my dietary requirements but the food that i could eat was delicious "

"Amazing experience overall "

"Excellent food, super friendly staff, amazing place, highly recommend!"

"Clean room, delicious breakfast, close to the train station, new developed area. "

"They also have large size slippers!"

"Beautiful hotel, beautiful room, excellent service by staff"

"The location is absolutely beautiful. The staff are awesome. We did the half board and we didn't regret doing this one bit. The selections of the meals were incredible. Service is 5 stars. Place is clean. We plan to go back during fall season."

"Very nice people They try to listen to my concerns. And help me with transportation and directions to the Convenience store. Thank you so much"

"Cozy, quaint and very relaxing. Loved the private onsen. Beds were SO comfortable!! Lots of free amenities, treats and drinks. "

"The room and area was very clean. The staff was amazing and beyond kind. "

"Nice hotel "

"Thank you very much for a wonderful stay at the Nipponia Sasayama Castle Town Hotel. The staff was fabulous, very attentive and very helpful. I particularly loved the different "set"breakfasts options. "

"Beautiful hotel"