Apartments in Frenchtown

"The hotel looks nice on the surface but the attention to details is lacking. When we got to our room the staff had left the deadbolt engaged and the door open to where anyone could have pushed on the door and entered. One of the large lamps had a burned out lightbulb. The conditioner was completely empty. The seal at the bottom of the shower was missing or not working correctly and the bathroom was covered in water after each shower. At breakfast the first morning English muffins were set out that had mold spots on them. No matter what setting we set our heat to the room stayed at exactly 70 degrees and blew cold air. After coming back from being outside in the cold or after the pool it was frustrating to have no warm air at all. Finally after check out I received an email asking for a review only if I had a great stay and if not to reach out directly to the managers. This behavior makes me question the overall reviews of this hotel and wonder if others had similar issues. If management had reached out after night 1 I would have been happy to talk to them directly, but after I've completely check out its too late. "

"Room was cleaned daily with fresh towels provided. Breakfast was provided and whilst the choice of hot food was limited there was a selection of different fruit, pancakes and pastries. Plenty of hot coffee and fruit juices, all the staff were extremely helpful and friendly. The suites are well fitted out with a large screen tv and very comfortable bed with soft pillows and sheets."

"Great location"

"Sandra at the desk was so friendly and helpful. Although the place is a little dated, very clean and well kept. Room super comfy and right at the desk is a basket of earplugs and sign apologizing for the noise of the train that runs near by. Would definitely stay again. Oh, hot, fresh breakfast with lots of options!"

"Work trip;"

"The room was very nice, and the downstairs bar was well-maintained. "

"Everything was great!! Nice pleasant staff, clean, and quiet. "

"I had a great night! The staff were very friendly and attentive!"

"Friendly staff "