Popular LocationWestcoast Wildlife Centre4 min walk
Popular LocationOur Lady of the Alps6 min walk
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About this area
Franz Josef Glacier
Te Waonui Forest Retreat is located in Franz Josef Glacier. Te Wahipounamu and Mount Cook National Park reflect the area's natural beauty and area attractions include Glacier Hot Pools and Westcoast Wildlife Centre. Rafting offers a great chance to get out on the surrounding water, or you can seek out an adventure with skydiving, hiking/biking trails and ecotours nearby.
Luxury hotel with full-service spa and free valet parking
This smoke-free hotel features a full-service spa, a restaurant and a bar/lounge. Free WiFi in public areas and free valet parking are also provided. Other amenities include a coffee shop/cafe, 24-hour room service and concierge services. All 100 rooms boast deep soaking bathtubs, and offer free WiFi and balconies or patios. MP3 docking stations and 24-hour room service are standard, as are LCD TVs with satellite channels.
Te Waonui Forest Retreat offers 100 air-conditioned accommodations with MP3 docking stations and minibars. Rooms open to balconies or patios. Beds feature premium bedding. A pillow menu is available. LCD televisions come with satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, complimentary toiletries and hairdryers.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Amaia Luxury Spa. Services include deep-tissue massages, hot stone massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology.
The spa is open daily.
Awards and affiliations
Green/Sustainable Property This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global)
Check-in
Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available.
Safety measures
Personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and older; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Free valet parking on site
Wheelchair-accessible parking available
Food and drink
1 restaurant and 1 coffee shop/cafe
1 bar
24-hour room service
Things to do
Bike rentals
Full-service spa
Family friendly
Babysitting (surcharge)
Free cots/infant beds
Laundry facilities
Fridge
Conveniences
No lifts
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Laundry facilities
Tour/ticket assistance
Languages spoken
English
Outdoors
Garden
Spa
Aromatherapy
Body scrubs
Body treatments
Facials
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Reflexology
Spa open daily
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and older; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)
Payment types
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
Credit card charges are subject to a surcharge of 1.5 per cent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
National rating
Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property has been rated 5 stars.
Official New Zealand Rating provided by Qualmark®
Property is also known as
Te Waonui
Te Waonui Forest
Te Waonui Forest Retreat
Te Waonui Forest Retreat Franz Josef Glacier
Te Waonui Forest Retreat Fran
Te Waonui Forest Retreat Hotel Franz Josef Glacier
Te Waonui Retreat
Waonui Forest Retreat
Te Waonui Forest Retreat Hotel
Te Waonui Forest Retreat Franz Josef Glacier
Te Waonui Forest Retreat Hotel Franz Josef Glacier
Frequently asked questions
No, pets are not allowed at this property.
Valet parking is free at this property.
Check-in is from 2 PM - 10 PM.
Check-out is at 10 AM.
Situated in Franz Josef Glacier, this luxury hotel is within a 5-minute walk of Te Wahipounamu, Glacier Hot Pools, and Westcoast Wildlife Centre. Our Lady of the Alps and St James Anglican Church are also within 10 minutes.
Yes, Te Waonui Forest Retreat offers free cancellation on select room rates, because flexibility matters! Please refer to Te Waonui Forest Retreat cancellation policy on our site for more details about any exclusions or requirements.
Overall score and ratings
4.5
Wonderful
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