Consider a stay at Rainforest Retreat and take advantage of a terrace, a garden and a playground. For some rest and relaxation, visit the sauna or 2 hot tubs, and indulge in a massage. The on-site restaurant, Monsoon, serves dinner. In addition to laundry facilities and a bar, guests can connect to free in-room WiFi.
Franz Josef Glacier is home to Rainforest Retreat. Waiho Hot Tubs and Glacier Hot Pools are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Westcoast Wildlife Centre and Te Wahipounamu. Spend some time exploring the area's activities, including skiing. Visit our Franz Josef Glacier travel guide
Take advantage of a terrace, a garden and a playground at Rainforest Retreat. For some rest and relaxation, visit the sauna or 2 hot tubs, and indulge in a massage. The on-site restaurant, Monsoon, serves dinner. Free in-room WiFi is available to all guests, along with laundry facilities and a bar.
You'll also enjoy perks such as:
Free self-parking
Motorhome/coach/lorry parking, luggage storage and tour/ticket information
A front desk safe, smoke-free property and a computer station
Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 10:00 AM
Contactless check-out
Special check-in instructions
The front desk is open daily from 9:00 AM - 6:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets stay for free
Service animals are welcome, and are exempt from fees
Children and extra beds
Children are welcome
Cots (infant beds) are not available
Payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
This property does not have any lifts
Property class
Property class, provided by our rating system, is based on property type, amenities and services.
Frequently asked questions
Is Rainforest Retreat pet-friendly?
Yes, pets are allowed at this property.
How much does it cost to stay at Rainforest Retreat?
As of 19 Sept 2026, prices found for a 1-night stay for 2 adults at Rainforest Retreat on 21 Sept 2026 start from AU$95, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Rainforest Retreat?
Self-parking is free at this property.
What time is check-in at Rainforest Retreat?
Check-in start time: 3:00 PM; check-in end time: 9:00 PM. Late check-in is available during limited hours.
What time is check-out at Rainforest Retreat?
Checkout is at 10:00 AM.
Where is Rainforest Retreat located?
Situated in Franz Josef Glacier, this holiday park is within a 5-minute walk of Westcoast Wildlife Centre, Waiho Hot Tubs and Glacier Hot Pools. Te Wahipounamu and Our Lady of the Alps are also within 10 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Rainforest Retreat Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Very cool and quaint resort, many types of rooms, great locations and wonderful staff. Gecko Cottage was adorable, Monsoon’s was awesome for dinner.
Stayed 1 night in Jun 2026
Verified review
6/10 Okay
John
18 Sept 2026
Liked: Cleanliness, staff & service, amenities
Front desk staff were pleasant and as helpful as possible.
Stayed at the 'Gecko' units.
Difficult to find despite directions from staff and a map... Met another couple up there who were having issues finding their lodging as well.
Bed had a couple of small frayed holes in the bottom sheet.
Mini fridge was noisy.
Restaurant was largely empty when I arrived just after opening time, (only one other couple present), hostess put me in a table that stared right down the entry hallway and I had to tell her I would move to another table. Did not attempt to up sell me with entree's or a drink and provided water about the same time I was finishing my meal.
Beautiful place to stay. The Gecko Cottages were amazing and a real treat on our road trip. The spa was a nice touch too. Bit hard to walk around at night though due to no security- which made going to the onsite bar late by myself a no-go (i did ring and ask). I would stay here again in a heartbeat!
Stayed 1 night in Oct 2025
Verified review
8/10 Good
Steve
4 Nov 2024
Great location and nicely appointed rooms although a little small
Staff is very friendly....love,love,love the Nespresso maker in the room
Stayed 1 night in Oct 2024
Verified review
10/10 Excellent
Thi Bang
9 Dec 2025
Liked: Cleanliness, staff & service, amenities
We got an upgrade to one of the tree house which was fabulous! The room was spacious and we had everything we needed in the kitchen. The hot tub in the balcony was an absolute treat! Would defo go back if we can!
Stayed here for one night to visit the glacier. Check in was quick and easy, tree lodge was perfect for our stay, had everything we needed and we ate and drank in Monsoon, where the food was lovely!