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Mercure Neu-Isenburg

4.0 star property
Hotel with a restaurant, in the vicinity of Deutsche Bank Park

Choose dates to view prices

Photo gallery for Mercure Neu-Isenburg

Superior Room, 1 King Bed
Privilege, Room, 1 King Bed
Business centre
Exterior
Exterior
Mercure Neu-Isenburg, in the business district, offers an upscale experience with on-site shopping and a peaceful terrace. The hotel features in-room WiFi, a fitness center, and convenient dry cleaning services. Guests praise its accessible location.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Parking available
  • Air conditioning
  • Room service
The current price is AU$151
includes taxes & fees
1 Dec - 2 Dec

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Classic Room, 2 Single Beds

Premium bedding, down duvets, in-room safe, desk

Classic Room, 2 Single Beds

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Garden
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Privilege, Room, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Privilege, Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Garden
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Superior Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Garden
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Premium bedding, down duvets, in-room safe, desk

Superior Room, 2 Single Beds

8.0 out of 10
Very good
(4 reviews)

Highlights

Garden
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

Highlights

Garden
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room, 1 Double Bed

Premium bedding, down duvets, in-room safe, desk

Classic Double Room, 1 Double Bed

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Garden
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

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Exterior

Holiday Inn Express Frankfurt Airport by IHG

Moerfelden-Walldorf
  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Air conditioning
8.2 out of 10, Very good, 1,026 reviews
The price is AU$118
includes taxes & fees
27 Nov - 28 Nov
Holiday Inn Express Frankfurt Airport by IHG
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About the area

Map
Frankfurter Strasse 190, Neu-Isenburg, HE, 63263

What's nearby

  • Deutsche Bank Park - 5 min drive - 7.3 km
  • Römerberg - 11 min drive - 9.2 km
  • Frankfurt Christmas Market - 11 min drive - 9.2 km
  • Alte Oper - 12 min drive - 10.5 km
  • Frankfurt Trade Fair - 12 min drive - 11.3 km

Getting around

  • AirPlus Dornhofstraße Neu-Isenburg Station - 11 min walk
  • Neu-Isenburg Stadtgrenze Tram Stop - 16 min walk
  • Frankfurt Airport (FRA) - 16 min drive

Restaurants

  • ‪Da Cimino - ‬4 min walk
  • ‪Der Bäcker Eifler - ‬2 min walk
  • ‪Green Thai - ‬1 min walk
  • ‪Neuer Haferkasten - ‬5 min walk
  • ‪Ha Thai - ‬7 min walk

About this property

Mercure Neu-Isenburg

Upscale hotel near Deutsche Bank Park
Located close to Römerberg and Frankfurt Christmas Market, Mercure Neu-Isenburg provides a terrace, a shopping centre on-site and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a gym.
Other perks include:
  • Full breakfast (surcharge), self-parking (surcharge) and free newspapers
  • Luggage storage, a lift and concierge services
  • Multilingual staff, tour/ticket information and a vending machine
Room features
All 143 rooms have comforts, such as premium bedding and pillow menus, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning.
Other conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • Flat-screen TVs with satellite channels
  • Private gardens, free infant beds and coffee/tea makers

Similar properties

Exterior

Holiday Inn Frankfurt Airport - Neu-Isenburg by IHG

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
8.0 out of 10, Very good, 279 reviews
The price is AU$104
includes taxes & fees
7 Nov - 8 Nov
Holiday Inn Frankfurt Airport - Neu-Isenburg by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking within 150 metres
  • Parking on site (EUR 16 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends; EUR 24 for adults and EUR 10 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Shopping centre

Family friendly

  • In-room cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (99 centimetre high)

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2003
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 30
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

The front desk is open daily from 6:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of EUR 12.00 per accommodation, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
1 child, up to the age of 14 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: from approximately EUR 24.00 for adults and from EUR 10 for children
  • Self-parking fee: EUR 16.00 per night (in/out privileges)
  • Pet fee: EUR 12.00 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Mercure Frankfurt Airport Neu-Isenburg
Mercure Hotel Frankfurt Airport Neu-Isenburg
Mercure Neu Isenburg
Mercure Neu-Isenburg Hotel
Mercure Neu-Isenburg Neu-Isenburg
Mercure Neu-Isenburg Hotel Neu-Isenburg
Mercure Hotel Frankfurt Airport Neu Isenburg

Frequently asked questions

Is Mercure Neu-Isenburg pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 12.00 per accommodation, per night. Service animals are exempt from fees.

How much does it cost to stay at Mercure Neu-Isenburg?

As of 31 Oct 2025, prices found for a 1-night stay for 2 adults at Mercure Neu-Isenburg on 1 Dec 2025 start from AU$150.91, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Mercure Neu-Isenburg?

Self-parking is available for EUR 16.00 per night. There is free parking nearby.

What time is check-in at Mercure Neu-Isenburg?

Check-in start time: 3 PM; check-in end time: midnight. Early check-in is available for a fee of EUR 30 (subject to availability). After-hours check-in is not available.

What time is check-out at Mercure Neu-Isenburg?

Checkout is at noon. Late checkout is available for EUR 30 (subject to availability).

Where is Mercure Neu-Isenburg located?

Located in the heart of Neu-Isenburg, this hotel is within 6 mi (10 km) of Deutsche Bank Park, MyZeil and Main Tower. Frankfurt Christmas Market and Römerberg are also within 6 mi (10 km). Neu-Isenburg Stadtgrenze Tram Stop is 16 minutes by foot and AirPlus Dornhofstraße Neu-Isenburg Station is 11 minutes.

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Mercure Neu-Isenburg Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 83 out of 210 reviews
Rating 8 - Good. 85 out of 210 reviews
Rating 6 - Okay. 31 out of 210 reviews
Rating 4 - Poor. 4 out of 210 reviews
Rating 2 - Terrible. 7 out of 210 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty rooms, good breakfast, parking garage, friendly staff.
Stayed 1 night in Sep 2022

8/10 Good

Pierre

Liked: Cleanliness, property conditions & facilities, room comfort

A nice stay for this business trip.

Nice hotel with themed decoration - aviation - and general good service. Comfortable room and bed as well.
Stayed 2 nights in Oct 2022

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, quiet room. Perfect for an early flight out of FRA.
Stayed 1 night in Nov 2022

8/10 Good

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room, underground parking is nice with the heat this summer. Didn't like needing to request house keeping if it was wanted, not a big issue. Real nice hotel.
Stayed 6 nights in Jul 2022

2/10 Terrible

Darius

A/c not working, they don’t clean the room
Stayed 2 nights in Jun 2024

10/10 Excellent

chris

Liked: Cleanliness, staff & service
Gute und freundliche Personal!
Stayed 2 nights in Oct 2025

8/10 Good

Josef

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr gutes Fruehstueck, grosse Auswahl. Freundliches und hilfsbereites Personal. Gute Parkmoeglichkeit direkt unter dem Hotel.
Stayed 4 nights in Oct 2025

8/10 Good

Ronny

Liked: Cleanliness, staff & service, property conditions & facilities
Kleines
Stayed 1 night in Sep 2025

10/10 Excellent

Petra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this hotel!! Everybody is so nice. Great breakfast buffet. Quiet, nice beds, perfect location.
Stayed 4 nights in Jul 2025

10/10 Excellent

Juha-Petteri

Liked: Cleanliness, staff & service, property conditions & facilities
Hyvä sijainti, jos vaikka haluaa mennä katsomaan jotain mega-konserttia(kuten itse tein) Frankfurtin stadionille, joka on noin 5-6km päässä. Autolla liikkuen myös motarien rampit ovat hyvin lähellä. Parkkihalli oli hotellin alla ja maksoi 16€. Kadullekin olisi varmaan voinut lähistöllä parkeerata ilmaiseksi. Huone oli erittäin siisti ja nykyaikainen.Ei yhtään kulunut, vaan tuntui ihan uudelta. Sänky ehkä jopa liiankin pehmeä omaan makuun, mutta hyvät unet siinä sai ja ei selkä kipeytynyt yhtään nukkuessa. Muita palveluita, kuten aamiaista tai ravintolaa en käyttänyt, joten niistä en osaa mitään sanoa.
Stayed 1 night in Jul 2025

10/10 Excellent

Damien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bien

C’est la seconde fois que je viens dans cet hôtel et je suis toujours très bien accueilli et le personnel y est sympathique et souriant.
Stayed 2 nights in Jul 2025

10/10 Excellent

Damien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top

Top ! Chambre taille suffisante et propre. Il manque juste le petit coffre-fort. Sinon télé très grande du coup parfait pour regarde un film.
Stayed 2 nights in Jul 2025

8/10 Good

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
War nett hatte leider ein falsches Zimmer (normalen Raum gebucht Zimmer mit zwei Kinderbetten zusätzlich bekommen) war ansonsten sauber und modernes Hotel
Stayed 1 night in Jul 2025

8/10 Good

Tanja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel ist gut gelegen wenn man in den Deutsche Bank park will. Zimmer sind groß und sauber, leider hat die Klima überhaupt nicht gekühlt und man muss für den Gym nochmal extra zahlen. Ansonsten alles super. Personal sehr nett und alles ist sauber. Park Garage ist auch gut!
Stayed 1 night in Jul 2025

6/10 Okay

Marcel

Liked: Cleanliness, staff & service, amenities
Ich würde beim nächsten Besuch eher woanders buchen
Stayed 1 night in Jun 2025

10/10 Excellent

Jana

Liked: Cleanliness, staff & service, amenities
Nur eine Nacht geblieben, war alles gut :)
Stayed 1 night in Jun 2025

6/10 Okay

JoAnn

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Air conditioning was not working in my room on the 5th floor! No room phone, Bathtub was too high for this old woman to step into. I am 73 with knee problems. Only one handicapped room in the hotel which staff said and it was booked. Will not be back.
Stayed 3 nights in May 2025

8/10 Good

Josephine

Liked: Cleanliness
Clean
Stayed 1 night in Apr 2025

8/10 Good

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Visiting family so only used as a base to sleep. Clean and convenient for our needs
Stayed 8 nights in Apr 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hospitable and clean

The staff was very hospitable and attentive and friendly, location was great
Stayed 9 nights in Mar 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hote
Stayed 4 nights in Mar 2025

8/10 Good

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only complaint would be a poor wifi signal in the room I was in
Stayed 7 nights in Mar 2025

8/10 Good

Noel

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient, central location.
Stayed 10 nights in Mar 2025

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles bestens, immer wieder gerne
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

A aeroplane themed hotel with comfy beds which was perfectly located for my business trip. Check out the Thai restaurant next door, was tip top
Stayed 1 night in Nov 2024