10/10 Excellent
Gordon
28 Nov 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gordon
Stayed 2 nights in Nov 2025
Mercure Hotel Kaiserhof Frankfurt City Center
Travelers can explore Frankfurt by renting bikes to visit Main Tower, work out at the hotel gym, or simply unwind with drinks at the welcoming bar.
Choose dates to view prices
Photo gallery for Mercure Hotel Kaiserhof Frankfurt City Center
Located in central Frankfurt, Mercure Hotel Kaiserhof offers convenience and comfort with free in-room WiFi, a gym, and a bar. On-site shopping, car and bike rentals make it easy to visit nearby attractions like Main Tower and Alte Oper.
Reviews
8.08.0 out of 10
Very good
Popular amenities
- Free Wi-Fi
- Restaurant
- Air-conditioning
- Gym
- Parking available
The current price is AU$143
AU$143
includes taxes & fees
6 Apr - 7 Apr
Room options
Available filters for rooms
Showing 6 of 6 rooms
View all photos for Superior Double Room, 1 Double Bed
Superior Double Room, 1 Double Bed
9.29.2 out of 10
Wonderful
9 reviews
(9 reviews)
Highlights
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
- 24 sq m
- Sleeps 2
- 1 Double Bed
View all photos for Superior Room, 2 Single Beds
Superior Room, 2 Single Beds
9.09.0 out of 10
Wonderful
2 reviews
(2 reviews)
Highlights
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
- 24 sq m
- Sleeps 2
- 2 Single Beds
View all photos for Standard Double Room, 1 Double Bed
Standard Double Room, 1 Double Bed
9.09.0 out of 10
Wonderful
28 reviews
(28 reviews)
Highlights
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
- City view
- 20 sq m
- Sleeps 2
- 1 Double Bed
View all photos for Standard Room, 2 Single Beds
Standard Room, 2 Single Beds
9.09.0 out of 10
Wonderful
6 reviews
(6 reviews)
Highlights
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
- City view
- 20 sq m
- Sleeps 2
- 2 Single Beds
View all photos for Privilege, Twin Room, Multiple Beds
Privilege, Twin Room, Multiple Beds
Highlights
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
- 28 sq m
- Sleeps 2
- 2 Single Beds and 1 Double Sofa Bed
View all photos for Privilege, Suite, 1 Double Bed
Privilege, Suite, 1 Double Bed
10.010.0 out of 10
Exceptional
3 reviews
(3 reviews)
Highlights
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2014
- City view
- 49 sq m
- Sleeps 3
- 1 Double Bed
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About the area
Located in Bahnhofsviertel neighbourhood, Mercure Hotel Kaiserhof Frankfurt City Center is connected to a railway/underground station. Travellers eager for a bit of culture can stop by Alte Oper, while those who have shopping on the agenda may want to visit Frankfurt Christmas Market and MyZeil. Senckenberg Museum and Palmengarten are also worth visiting. Spend some time exploring the area's activities, including golfing. Visit our Frankfurt travel guide
Kaiserstr. 62, Frankfurt, HE, 60329
What's nearby
Financial District1 min walk - 0.0 km
Kaiserstrasse1 min walk - 0.1 km
Frankfurt Opera House6 min walk - 0.6 km
Staedel Museum9 min walk - 0.8 km
Frankfurt Trade Fair13 min walk - 1.2 km
Getting around
- Frankfurt (ZRB-Frankfurt Central Train Station)3 min walk
- Central Station Tram Stop3 min walk
- Frankfurt Airport (FRA)24 min drive
Restaurants
- Moseleck2 min walk
- Kakadu's1 min walk
- Selera Malaysian Restaurant3 min walk
- Der Fette Bulle1 min walk
- Plank2 min walk
About this property
Mercure Hotel Kaiserhof Frankfurt City Center
Luxury hotel near Frankfurt Trade Fair
Alte Oper and Frankfurt Christmas Market are located near Mercure Hotel Kaiserhof Frankfurt City Center, which provides shopping on-site, dry cleaning/laundry services and car hire on-site. Free in-room WiFi is available to all guests, along with a bar and a gym.
Other perks include:
- Buffet breakfast (surcharge), bike hire and self-parking (surcharge)
- Express check-out, express check-in and a gift shop
- A 24-hour front desk, luggage storage and a water dispenser
- Guest reviews speak highly of the helpful staff
Room features
All 106 rooms boast comforts such as premium bedding and pillow menus, in addition to perks such as free WiFi and air conditioning.
Extra amenities include:
- LED light bulbs and eco-friendly cleaning products
- Bathrooms with rainfall showers and designer toiletries
- 42-inch flat-screen TVs with satellite channels
- Free infant beds, tablet computers and electric kettles
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Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transport
- Height restrictions apply for on-site parking
- Parking on site (EUR 22 per day)
- Limited on-site self parking
Food and drink
- Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 23 per person
- A bar/lounge
- Snack bar/deli
Restaurants on site
- Executive Lounge
Things to do
- Bicycle rentals
- Gym
- Shopping
- TV in common areas
Family friendly
- In-room cot
- Laundry facilities
- Snack bar/deli
- Soundproofed rooms
Conveniences
- 24-hour front desk
- Free newspapers in lobby
- Gift shop/newsstand
- Laundry facilities
- Luggage storage
- Safe at front desk
- Vending machine
- Water dispenser
Guest services
- Change of bedsheets (on request)
- Change of towels on request
- Concierge services
- Dry cleaning/laundry service
- Housekeeping (daily)
- Multilingual staff
- Tour and ticket assistance
Business services
- 3,229 square feet of conference space
- 8 meeting rooms
- Business centre
- Computer station
More
- 1 building
- 7 floors
- At least 80% lighting from LEDs
- Banquet hall
- Biodegradable coffee stirrers available
- Biodegradable drinking straws available
- Built in 1980
- Comprehensive food waste policy
- Comprehensive recycling policy
- Designated smoking areas (fines apply)
- Double-glazed windows
- Humane treatment of captive wild animals
- Local artist showcase
- Locally-owned and organised tours and activities
- No plastic coffee stirrers
- No plastic drinking straws
- No plastic soft drink bottles
- No plastic water bottles
- Reusable cups
- Reusable tableware
- Vegan dining options
- Vegetarian breakfast available
- Vegetarian dining options
Room amenities
Bedroom
- Blackout drapes
- Down comforter
- Free cot
- Hypo-allergenic bedding
- Pillow menu
- Premium bedding
Bathroom
- Bathtub or shower
- Designer toiletries
- Hair dryer
- Private bathroom
- Rainfall showerhead
- Toilet with electronic bidet
- Toothbrush and toothpaste (on request)
- Towels provided
Entertainment
- 42-inch flat-screen TV with satellite channels
- Tablet computer
Food and drink
- Coffee/tea maker
- Electric kettle
- Free bottled water
- Limited room service
- Minibar
More
- Air conditioning (climate-controlled)
- Bulk dispensers for toiletries
- Cleaning products are eco-friendly
- Desk
- Eco-friendly toiletries
- Energy-saving switches in guestrooms
- Free local calls
- Free long-distance calls
- Free weekday newspapers
- Heating (climate-controlled)
- Iron/ironing board
- LED lighting
- Phone
- Safe
- Soundproofed rooms
- Water-efficient showers
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: EUR 2.00 per person, per night
We have included all charges provided to us by the property.
Optional extras
- Fee for buffet breakfast: from approximately EUR 23 per person
- Self-parking fee: EUR 22 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number DE277083211
We should mention
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Property is also known as
Kaiserhof Frankfurt City Center
Mercure Hotel Frankfurt City Center
Mercure Hotel Kaiserhof
Mercure Hotel Kaiserhof Frankfurt City Center
Mercure Kaiserhof
Mercure Kaiserhof Frankfurt City Center
Mercure Hotel Kaiserhof Frankfurt City Frankfurt
Mercure Hotel Kaiserhof Frankfurt City Center Hotel
Mercure Hotel Kaiserhof Frankfurt City Center Frankfurt
Mercure Hotel Kaiserhof Frankfurt City Center Hotel Frankfurt
Frequently asked questions
Is Mercure Hotel Kaiserhof Frankfurt City Center pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Mercure Hotel Kaiserhof Frankfurt City Center?
As of 6 Mar 2026, prices found for a 1-night stay for 2 adults at Mercure Hotel Kaiserhof Frankfurt City Center on 6 Apr 2026 start from AU$143, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Mercure Hotel Kaiserhof Frankfurt City Center?
Self-parking is available for EUR 22 per day. Limited spots are available.
What time is check-in at Mercure Hotel Kaiserhof Frankfurt City Center?
Check-in start time: 3:00 PM; check-in end time: 3:00 AM. Late check-in is available during limited hours.
What time is check-out at Mercure Hotel Kaiserhof Frankfurt City Center?
Checkout is at noon.
Where is Mercure Hotel Kaiserhof Frankfurt City Center located?
Located in Bahnhofsviertel, this luxury hotel is within a 15-minute walk of Museumsufer, Frankfurt Christmas Market and Alte Oper. Römerberg and Frankfurt Trade Fair are also within 15 minutes. Central Station Tram Stop and Weserstraße-Münchener Straße Tram Stop are within a 5-minute walk.
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Reviews
Mercure Hotel Kaiserhof Frankfurt City Center Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4
Cleanliness
7.6
Location
8.4
Staff & service
8.0
Property conditions & facilities
Rating 10 - Excellent. 359 out of 1000 reviews
10 - Excellent
359
Rating 8 - Good. 414 out of 1000 reviews
8 - Good
414
Rating 6 - Okay. 128 out of 1000 reviews
6 - Okay
128
Rating 4 - Poor. 58 out of 1000 reviews
4 - Poor
58
Rating 2 - Terrible. 41 out of 1000 reviews
2 - Terrible
41
Reviews
8/10 Good
Chamanthi
28 Nov 2025
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, reasonably spacious room and bathroom. Good value
Chamanthi
Stayed 2 nights in Nov 2025
10/10 Excellent
Gordon
12 Oct 2025
Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Gordon
Stayed 1 night in Jul 2025
10/10 Excellent
David
5 Dec 2025
Liked: Cleanliness, staff & service, amenities
Convenient to train station although area little dodgy at night...near red-light district? Hotel allowed easy check in. Spacious room. Excellent breakfast.
David
Stayed 1 night in Nov 2025
10/10 Excellent
Hong Jian
21 May 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very good.
Hong Jian
Stayed 3 nights in May 2025
8/10 Good
Verified traveller
24 Apr 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location, super friendly cordial staff - highly recommend for a short trip to Frankfurt.
Verified traveller
Stayed 2 nights in Apr 2025
10/10 Excellent
Mark
26 Sept 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros- Lovely, clean hotel, close to the train station.
Neg- Very close to red light district with local area run down and dirty.
Mark
Stayed 3 nights in Sep 2025
10/10 Excellent
MOISES
18 June 2025
Liked: Cleanliness, amenities, property conditions & facilities
Nice Hotel in the center of Frankfurt. Clean and convenient to all type of transportation. Frankfurt is a beautiful city with the great history, and easy to enjoy all their attractions.
MOISES
Stayed 13 nights in Jun 2025
10/10 Excellent
Stefo
9 Dec 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable and quality location.
Stefo
Stayed 3 nights in Dec 2024
10/10 Excellent
Tracey Patricia Ruby
11 Oct 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for visiting Frankfurt.
Tracey Patricia Ruby
Stayed 3 nights in Oct 2023
10/10 Excellent
Thomas
12 Aug 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located very close to the train station, this is a comfortable and quiet hotel with friendly staff.
Thomas
Stayed 1 night in Aug 2024
10/10 Excellent
Verified traveller
1 Mar 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location very near to the train station and several supermarkets nearby. I will be back next time!
Verified traveller
Stayed 4 nights in Jan 2025
10/10 Excellent
Hong Jian
27 Mar 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very good stay in this hotel. All the staffs of the front desk were very helpful and extremely friendly.
Hong Jian
Stayed 4 nights in Mar 2024
10/10 Excellent
Verified traveller
19 Nov 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect!!!!
Very nice, renovated, wonderful hotel near train station!!! Very clean, staffs are friendly and helpful. I would stay again!!
Verified traveller
Stayed 1 night in Nov 2024
10/10 Excellent
Hong Jian
21 May 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staffs Carina Schmirow and Olha Klitka are very friendly to customers. They always try their bests to make customers very happy for their stays. They give me room 709 not only has a very good bathtub but also has a balcony. I can get a bird view of Frankfurt downtown area.
Hong Jian
Stayed 4 nights in May 2025
10/10 Excellent
Gerard
14 Apr 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the view from the 7th floor and my family loved the breakfast. The staff was welcoming and helpful
Gerard
Stayed 1 night in Apr 2024
10/10 Excellent
Michael
16 July 2024
Liked: Cleanliness, staff & service, property conditions & facilities
Property was great and in perfect location near train station. The immediate area is a bit sketch but being able to stay near the station was a must. Room was quite nice for the price.
Michael
Stayed 1 night in Jul 2024
10/10 Excellent
Thomas
22 July 2024
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, clean, spacious with good air conditioning. Staff was friendly and helpful. Very convenient to the train station and situated nicely for a pleasant walk along the river to Romer Platz and elsewhere. Looking forward to staying here again before flying home.
Thomas
Stayed 1 night in Jul 2024
10/10 Excellent
PERVEZ
20 June 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
People were good.
Got a very good service with a smile.
Breakfast spread was good
PERVEZ
Stayed 8 nights in Jun 2024
8/10 Good
Ciarán
11 Feb 2025
Liked: Cleanliness, staff & service, room comfort
Frankfurt 2025
Well located hotel close to the train station, but the Main Street is not the best. The rooms are fine and the hotel is secure with restricted access from the lobby.
Ciarán
Stayed 1 night in Feb 2025
10/10 Excellent
Joseph
3 Jan 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay at this hotel, comfortable bed and clean room. The area around the hotel is a bit rough, and they take a room deposit that’s higher than the room rate which is a bit odd. Good for an overnighter while travelling though.
Joseph
Stayed 1 night in Jan 2025
8/10 Good
simge
29 July 2024
Liked: Cleanliness, staff & service, room comfort
Bed was very comfortable. But there wasn’t any toothpaste and brush in the bathroom. You need to bring it with you.
Room was very clean and the hotel was just next to the main train station. Perfect location. Very clean hotel. Pleasure with stay.
simge
Stayed 1 night in Jul 2024
8/10 Good
Nadine
4 Jan 2025
Liked: Cleanliness, staff & service
Well located to the train station, this hotel is a step up from the usual mid-priced business hotel. The staff is friendly and the rooms are spacious and modern with complimentary water, coffee, and tea. The neighborhood is a little creepy at night with a lot of people hanging around in the street. Also they take a 150 euro deposit when you check in, which seems rather extreme b
Nadine
Stayed 2 nights in Jan 2025
10/10 Excellent
Hong
27 Mar 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room 704 has bathtub so I can take hot bath everyday.
The front desk clerks are extremely friendly. All of them are knowledgeable about how to use the computer to help hotel guests to check in their flights and get boarding pass from the computer.
Hong
Stayed 3 nights in Mar 2024
6/10 Okay
Melissa Jane
1 Dec 2025
Liked: Cleanliness
Hotel was in an excellent location, easy walk from the train station and to the city centre. The street felt safer than other streets nearby so would stay in this area on this street again!
The hotel itself had a lovely reception and bar area and helpful and friendly staff.
The downside of this hotel was the room. Although very clean, the room was significantly smaller than what I thought I was getting from the images, it was hard to move around the bed and I am a petite woman! If you were larger you would struggle to get through the gap between the bed and the unnecessarily large chair. My partner and I compared the room to an old storage cupboard that the hotel thought they could use to make a room and get some extra money, we even questioned if it was meant to be used as a space for staff to stay!
There was a lot of noise from the hallway as late as 11.30pm and starting about 7am so sleep was difficult - lots of banging doors and hoovering and other noises! Understand things need cleaning but being at the end of a hallway we didn’t expect this much noise!
There was a lack of light in the room from the ceiling light and window.
Room could do with a mirror by the desk to give it a use.
The bed was broken and almost folded in half and made a lot of noise when you sat on it let alone laid - in hindsight we should’ve asked for a different room but we were only there 2 nights and it was late on night 1 when we realised so didn’t seem worth it - Our own fault really!
Melissa Jane
Stayed 2 nights in Nov 2025