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Mercure Hotel Frankfurt City Messe

Photo gallery for Mercure Hotel Frankfurt City Messe

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Minibar, in-room safe, desk, soundproofing
Minibar, in-room safe, desk, soundproofing
Minibar, in-room safe, desk, soundproofing
Minibar, in-room safe, desk, soundproofing

Overview of Mercure Hotel Frankfurt City Messe

UNESCO Sustainable Travel Pledge

Mercure Hotel Frankfurt City Messe

4 out of 5

3.7/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Breakfast available
  • Business services
  • Parking available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Duesseldorfer Str. 20, Frankfurt, HE, 60329

Explore the area

  • Popular LocationMaintower14 min walk
  • Popular LocationZeil Shopping District19 min walk
  • Popular LocationRömer3 min drive
  • AirportFrankfurt (FRA-Frankfurt Intl.)12 min drive

Choose dates to view prices

About this area

Frankfurt

Mercure Hotel Frankfurt City Messe is located in Bahnhofsviertel, a neighbourhood in Frankfurt, and is near a metro station. Alte Oper and Staedel Museum are cultural highlights, and some of the area's notable landmarks include Romerberg and Römer. Experiminta and Senckenberg Museum are also worth visiting.

What's nearby

  • Skyline Plaza - 9 min walk
  • Deutsche Bank Twin Towers - 9 min walk
  • Maintower - 14 min walk
  • Zeil Shopping District - 19 min walk
  • Römer - 3 min drive

Restaurants

  • Chez Ima - 2 min walk
  • Tatie - Food & Drinks - 2 min walk
  • Saigon Xua - 2 min walk
  • Pizzeria 7 Bello - 3 min walk
  • Trattoria Amici - 3 min walk

Getting around

  • Frankfurt Central Station (tief) - 4 min walk
  • Central U-Bahn - 5 min walk
  • Frankfurt Airport (FRA) - 12 min drive

About this property

Mercure Hotel Frankfurt City Messe

Eco-friendly Frankfurt hotel in Bahnhofsviertel, walk to Frankfurt Trade Fair
A bar/lounge, a coffee shop/café and self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a business centre, dry cleaning and laundry facilities. All 60 soundproofed rooms feature free WiFi and minibars. For a bit of entertainment, guests will find LED TVs with satellite channels, and other amenities include room service and coffee makers.
Mercure Hotel Frankfurt City Messe offers 60 forms of air-conditioned accommodation with minibars and a safe. LED televisions come with satellite channels. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 15 per night)

Food and drink

  • Breakfast available for a fee: EUR 17 per person
  • 1 coffee shop
  • 1 bar/lounge
  • Room service available

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • German

Business services

  • Business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Hairdryer
  • Shower/bath combination

Entertainment

  • LED TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets stay for free
Service animals are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 17 per person (approximately)
  • Self-parking fee: EUR 15 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Only registered guests are allowed in the guestrooms
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Frankfurt City Messe
Mercure Frankfurt City Messe
Mercure Hotel Frankfurt City
Mercure Hotel Frankfurt City Messe
Mercure Frankfurt City Messe
Mercure Hotel Frankfurt City Messe Hotel
Mercure Hotel Frankfurt City Messe Frankfurt
Mercure Hotel Frankfurt City Messe Hotel Frankfurt

Frequently asked questions

Overall score and ratings

3.7

Good

Rating 5 - Excellent. 62 out of 277 reviews
5 - Excellent 22%
Rating 4 - Good. 127 out of 277 reviews
4 - Good 46%
Rating 3 - Okay. 55 out of 277 reviews
3 - Okay 20%
Rating 2 - Poor. 21 out of 277 reviews
2 - Poor 8%
Rating 1 - Terrible. 12 out of 277 reviews
1 - Terrible 4%

4.1/5

Cleanliness

3.8/5

Staff & service

3.6/5

Amenities

3.8/5

Property conditions & facilities

3/5 Okay

Business traveller
Liked: Property conditions & facilities, room comfort
Hotel not bad but won’t stay again
The room is pretty acceptable. Reception staff do what they are there to do. Breakfast staff not very proactive. Breakfast itself is very very simple, food is acceptable but there’s no care - there were expired yoghurts available and empty containers and plates. The area is good during the day but at night you won’t feel safe as you’ll be approached by many drug dealers. Across the street there’sa few restaurants that serve great Middle Eastern food.
Stayed 2 nights in Sep 2020

4/5 Good

Stayed 1 night in Dec 2019

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to station
Nice hotel. Nice staff. Close to Frankfurt Main rail station. Sadly lots of low lifes around the hotel and obvious dealing. Police presence was good and saw three groups searched and questioned.
Stayed 2 nights in Jan 2020

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel.
Very good Hotel for the price, everything was good. Location is excellent, very close to the train station. What I really didn't like was the area around the Hotel. This is in no way the Hotels fault but I really didn't feel safe walking around this area with my wife.
Stayed 2 nights in Jan 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019