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Hotel Cristall

3.0 star property
Hotel with a 24-hour front desk, a quick walk to Frankfurt Trade Fair

Choose dates to view prices

Photo gallery for Hotel Cristall

Daily buffet breakfast (EUR 5.00 per person)
Hallway
Lobby lounge
Reception
Front of property
Hotel Cristall offers convenient shopping on site and a pleasant terrace for guests. In-room WiFi keeps everyone connected, and the computer station helps organize Frankfurt adventures. Previous visitors consistently highlight the staff's helpfulness during their stay.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Room options

Check availability for these dates

Tonight

Sept 6 - Sept 7
Check availability for tonight Sept 6 - Sept 7

Tomorrow

Sept 7 - Sept 8
Check availability for tomorrow Sept 7 - Sept 8
Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.6 out of 10
Excellent
(14 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Free bottled water
  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room

Single Room

Single Room

7.8 out of 10
Good
(10 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Free bottled water
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

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About the area

Located in Gallus, a neighbourhood in Frankfurt, Hotel Cristall is near a metro station. Alte Oper and Staedel Museum are cultural highlights, and travellers looking to shop may want to visit Skyline Plaza and MyZeil. Frankfurt Trade Fair and Main Tower are two other places to visit that come recommended.
Visit our Frankfurt travel guideOpens in a new window
Map
Ottostr. 3, Frankfurt, 60329

What's nearby

  • Skyline Plaza - 6 min walk - 0.6 km
  • Frankfurt Trade Fair - 9 min walk - 0.8 km
  • Congress Center Messe Frankfurt - 13 min walk - 1.2 km
  • Alte Oper - 16 min walk - 1.3 km
  • Römerberg - 20 min walk - 1.7 km

Getting around

  • Platz der Republik Tram Stop - 3 min walk
  • Frankfurt Central Station (tief) - 4 min walk
  • Frankfurt Airport (FRA) - 24 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Kamps Backstube - ‬3 min walk
  • ‪Coffee Fellows - ‬3 min walk
  • ‪Wirtshaus Hauptbahnhof - ‬2 min walk

About this property

Hotel Cristall

Hotel near Skyline Plaza
Located close to Congress Center Messe Frankfurt and Main Tower, Hotel Cristall provides a terrace and shopping on-site. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), self-parking (surcharge) and tour/ticket information
  • A front desk safe, a computer station and multilingual staff
  • Free newspapers, a 24-hour front desk and luggage storage
  • Guest reviews say great things about the helpful staff
Room features
All rooms are individually furnished, and boast comforts such as laptop-friendly workspaces and air conditioning, as well as perks such as free WiFi and sound-insulated walls.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Daily housekeeping, desks and phones

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Covered parking on site (EUR 20 per day; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 5 per person

Things to do

  • Shopping
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways

More

  • Double-glazed windows
  • No plastic coffee stirrers
  • Reusable cups
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 5.00 per person
  • Covered self-parking fee: EUR 20.00 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and on-site parking
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available

We should mention

Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

Hotel Cristall Frankfurt
Cristall Frankfurt
Cristall Hotel Frankfurt
Hotel Cristall Hotel
Hotel Cristall Frankfurt
Hotel Cristall Hotel Frankfurt

Frequently asked questions

Is Hotel Cristall pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Cristall?

Self-parking is available for EUR 20.00 per day. Limited spots are available.

What time is check-in at Hotel Cristall?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Hotel Cristall?

Checkout is at noon.

Where is Hotel Cristall located?

Located in Gallus, this hotel is within a 10-minute walk of Skyline Plaza and Frankfurt Trade Fair. Congress Center Messe Frankfurt and Main Tower are also within 15 minutes. Platz der Republik Tram Stop and Central U-Bahn are within a 5-minute walk.

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Hotel Cristall Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 125 out of 272 reviews
Rating 8 - Good. 121 out of 272 reviews
Rating 6 - Okay. 18 out of 272 reviews
Rating 4 - Poor. 3 out of 272 reviews
Rating 2 - Terrible. 5 out of 272 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Cristall does an excellent job at providing a good accommodation in a convenient location for a reasonable price. The hotel is cozy, the room was clean overall, the breakfast was fairly simple but good, and the service was outstanding. I would stay again and recommend to others without hesitation.
Stayed 1 night in Aug 2025

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice short stay and have very good breakfast
Stayed 2 nights in Apr 2025

10/10 Excellent

Ruben

Liked: Cleanliness, amenities, property conditions & facilities
Included a great breakfast. Close to the train station.
Stayed 1 night in May 2025

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the train station, clean room, and the breakfast was wonderful!
Stayed 1 night in Sep 2024

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are very nice but would not be good if you have difficulty with stairs. The elevator only stops between the room floors (ceiling height is very high so you still have to climb 10 stairs from the elevator). Area is not the nicest, but conveniently near the train station. You need to walk 2 - 3 blocks to find a nice restaurant.
Stayed 3 nights in Aug 2025

8/10 Good

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cost/qualitywise a good choice for a stay in Frankfurt.
Stayed 1 night in Feb 2025

10/10 Excellent

CRESWELL

Liked: Cleanliness, amenities, property conditions & facilities
The staff (Mara you're a legend!) we're incredibly helpful. The twin room was on the ground floor Breakfast had a great selection on offer The hotel is literally next to the Frankfurt Main train station
Stayed 1 night in May 2025

8/10 Good

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
clean and comfy
Stayed 1 night in Mar 2025

10/10 Excellent

Otto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, felt welcomed on our arrival, room was clean, comfortable and nice tv set
Stayed 1 night in Sep 2024

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay at Hotel Cristal. It was such a pleasant surprise as I just wanted to book an inexpensive hotel by the train station so I could crash after a late train in. The staff were all so friendly and accommodating, I was greeted with a large bottle of complimentary water, and the included breakfast in the morning was fantastic. The room was small but clean and updated, and the air conditioning worked great. The short walk from the train station to the hotel felt very safe (you can see the hotel out the side entrance of the train station) and I got a nice late meal half a block away. I wouldn’t go much further into the surrounding area alone after dark but it was a great place to spend the night before catching a train to the airport in the morning.
Stayed 1 night in Jul 2025

10/10 Excellent

mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice and the rooms are small but practical. It is really close to the train station which is great for a stop over before a long train trip. However it is too close to the riff raff that hang around the train station. I saw lots of open drug use and did not venture out after dark. Limited dining in the immediate area.
Stayed 1 night in May 2025

8/10 Good

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good beds, very friendly staff
Stayed 1 night in Apr 2024

10/10 Excellent

DONGJO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, good food, kind staffs. Amazing atay!!!
Stayed 1 night in Feb 2024

8/10 Good

So Wan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to the train station, very convenient
Stayed 2 nights in May 2024

8/10 Good

Kayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located next to train station. Lots of great food options around. Staff is very helpful and friendly.
Stayed 2 nights in Oct 2024

8/10 Good

LAURENCE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Frankfurt done easy

Lovely place to stay ! Great location friendly people Nice breakfast
Stayed 4 nights in Jul 2023

10/10 Excellent

Anastasios

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and warm, with a great small breakfast. When available in a good price l, it's a great place.
Stayed 1 night in Apr 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent choice in a central location.

Excellent hotel. Clean, confortable beds and outstanding location, across the street is the Central station. Great breakfast and super friendly staff!
Stayed 3 nights in Nov 2022

8/10 Good

MEIHUA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their staffs are very nice, helped me to stay at the same room per I requested.
Stayed 1 night in Sep 2022

8/10 Good

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to Frankfurt Hbf
Stayed 1 night in Oct 2022

10/10 Excellent

Jamylle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super location

Incredible location, staff was super nice and helpful. The room was super modern and with a nice view to the central station.
Stayed 1 night in Oct 2022

10/10 Excellent

Sonia

Liked: Property conditions & facilities
Close to train station
Stayed 2 nights in Apr 2024

8/10 Good

Cole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Concierge was very accommodating and friendly. Great English and goes above and beyond. Breakfast was incredible. Only thing is the breakfast room is not big. Still enjoyable!
Stayed 1 night in Oct 2024

10/10 Excellent

Camilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was extremely friendly. The room is very silent.
Stayed 1 night in Jan 2024

10/10 Excellent

Yan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, convenient, good breakfast

The title says it all. Walking distance to Central train station, friendly and helpful staff, value for money
Stayed 3 nights in Jun 2023